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Show Results For
-
All HBS Web
(2,172)
- People (10)
- News (442)
- Research (1,073)
- Events (1)
- Multimedia (9)
- Faculty Publications (341)
- June 2014
- Case
Starbucks Coffee Company: Transformation and Renewal
By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris
Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details
Keywords:
Howard Schultz;
Starbucks;
Transformation;
Turnaround;
Change;
Decision Making;
Entrepreneurship;
Growth and Development;
Leadership;
Organizations;
Problems and Challenges;
Risk and Uncertainty;
Strategy;
Value;
Consumer Products Industry;
Food and Beverage Industry;
Retail Industry;
North and Central America;
Europe;
Asia;
South America;
Middle East;
Latin America
Koehn, Nancy F., Kelly McNamara, Nora N. Khan, and Elizabeth Legris. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Case 314-068, June 2014.
- December 2006 (Revised November 2008)
- Case
The New York Jets--A West Side Story
In 2005, Jay Cross, New York Jets president, must decide how to proceed with finding a new home for the football team he heads after New York's Public Authorities Control Board rejects a $1.4 billion plan to build the New York Sports and Convention Center (NYSCC) on...
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Keywords:
Buildings and Facilities;
Investment;
Negotiation Deal;
Negotiation Process;
Partners and Partnerships;
Urban Development;
Sports;
Real Estate Industry;
Sports Industry
Kohn, A. Eugene, and Boyd Edward Bishop. "The New York Jets--A West Side Story." Harvard Business School Case 207-027, December 2006. (Revised November 2008.)
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
and people of color in leadership roles continue to remain scarce, perpetuating a pattern of sameness, with white men often replacing other white men in high-level positions, Chang says. However, the research results also reveal a bright...
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Keywords:
by Michael Blanding
- December 2009 (Revised September 2014)
- Case
TD Canada Trust
By: Dennis Campbell and Brent Kazan
The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and...
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Keywords:
Mergers and Acquisitions;
Customer Focus and Relationships;
Customer Satisfaction;
Commercial Banking;
Profit;
Balanced Scorecard;
Organizational Change and Adaptation;
Banking Industry;
Canada
Campbell, Dennis, and Brent Kazan. "TD Canada Trust." Harvard Business School Case 110-049, December 2009. (Revised September 2014.)
- 24 Jan 2019
- HBS Seminar
Melissa Valentine, Stanford University
- September 2016
- Supplement
ZenRecruit: Sales Coaching and Performance Reviews
By: Mark N. Roberge
Amara Kaggwa leads the small but rapidly expanding sales team at ZenRecruit, a recruiting software application used by small businesses. Armed with six months of sales performance metrics, Kaggwa is preparing for her monthly performance conversations with two...
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- September 2016 (Revised February 2017)
- Case
ZenRecruit: Sales Coaching and Performance Reviews
By: Mark Roberge
Amara Kaggwa leads the small but rapidly expanding sales team at ZenRecruit, a recruiting software application used by small businesses. Armed with six months of sales performance metrics, Kaggwa is preparing for her monthly performance conversations with two...
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Keywords:
Entrepreneurial Marketing;
Entrepreneurial Sales;
Entrepreneurial Sales And Marketing;
Marketing;
Entrepreneurship;
Sales
Roberge, Mark. "ZenRecruit: Sales Coaching and Performance Reviews." Harvard Business School Case 817-041, September 2016. (Revised February 2017.)
- October 2006 (Revised November 2007)
- Case
Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A)
By: Christopher Marquis, Doug Guthrie and Yannis Katsarakis
Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After substantial planning problems threatened to...
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Keywords:
Leadership Style;
Bids and Bidding;
Planning;
Social Enterprise;
Sports;
Public Administration Industry
Marquis, Christopher, Doug Guthrie, and Yannis Katsarakis. "Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A)." Harvard Business School Case 407-050, October 2006. (Revised November 2007.)
- 11 Mar 2021
- News
6 lessons in teamwork leaders can learn from competitive sailing
- 17 Dec 2018
- News
The Innovation Engine
- April 2011
- Case
Felipe Calderón: Leading with Light and Power (A)
By: J. Bruce Harreld and David Lane
This sequence of cases explores how leaders get their team focused on framing, analyzing, and ultimately acting upon complex decisions. The A case provides an inside look as President of Mexico, Felipe Calderon, works with his cabinet ministers to decide how to...
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Keywords:
Crime and Corruption;
Decisions;
Public Sector;
Leadership;
Conflict and Resolution;
Power and Influence;
Urban Development;
Welfare or Wellbeing
Harreld, J. Bruce, and David Lane. "Felipe Calderón: Leading with Light and Power (A)." Harvard Business School Case 811-024, April 2011.
- November 2013 (Revised January 2014)
- Supplement
Man Jit Singh at Sony Entertainment Television (B)
By: Linda A. Hill, Dana M. Teppert and Allison J. Wigen
Supplement to (A) case: Explores the role of CEO Man Jit Singh and his senior management committee in leading Multi Screen Media Pvt. Ltd. (formerly SET Pvt. Ltd.), a leading television broadcaster in India. Describes Singh's decision to evaluate employees based on...
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Keywords:
Performance Appraisals;
Performance Management;
Performance Evaluation;
Leadership Style;
Managerial Roles;
Organizational Culture;
Groups and Teams;
Management Teams;
Change Management;
Decision Making;
Emerging Markets;
Media and Broadcasting Industry;
India
Hill, Linda A., Dana M. Teppert, and Allison J. Wigen. "Man Jit Singh at Sony Entertainment Television (B)." Harvard Business School Supplement 414-052, November 2013. (Revised January 2014.)
- November 2019
- Case
Celebrity Fashions Limited (A)
By: V.G. Narayanan, Tanvi Deshpande and Shreya Ramachandran
In May 2017 in Chennai, India, the chairman of Celebrity Fashions doubted whether the company could last until the end of the year. Venkatesh Rajagopal had found that the company, a readymade garment manufacturing and exporter he founded in 1989, was having a hard time...
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Keywords:
Turnarounds;
Operations;
Management;
Financial Condition;
Problems and Challenges;
Communication;
Organizational Change and Adaptation;
Transformation;
Apparel and Accessories Industry;
Manufacturing Industry
Narayanan, V.G., Tanvi Deshpande, and Shreya Ramachandran. "Celebrity Fashions Limited (A)." Harvard Business School Case 120-053, November 2019.
- September 2019
- Exercise
Difficult Conversations (B)
By: Shikhar Ghosh and Shweta Bagai
The exercises can be used as a follow-up to the Yesware (A) case (#816-039), or in conjunction with any case that involves replacing a founding team member (and/or providing feedback to a top executive). This is a role-playing exercise, and has been carried out in the...
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Keywords:
Firing;
Feedback;
Founders;
Culture;
Values;
Neuroscience;
Business Startups;
Organizational Culture;
Resignation and Termination;
Communication;
Emotions;
Trust;
Human Resources;
Entrepreneurship
Ghosh, Shikhar, and Shweta Bagai. "Difficult Conversations (B)." Harvard Business School Exercise 820-056, September 2019.
- September 2019 (Revised December 2023)
- Case
Accounting Fraud at Tesco Stores (A)
By: Jonas Heese, Suraj Srinivasan and Julia Kelley
This case describes the accounting fraud at Tesco Stores Limited (TSL), which was discovered by a senior accountant in TSL’s finance department. The accountant was concerned about TSL’s handling of commercial income, which, according to the accountant, overstated...
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Heese, Jonas, Suraj Srinivasan, and Julia Kelley. "Accounting Fraud at Tesco Stores (A)." Harvard Business School Case 120-032, September 2019. (Revised December 2023.)
Myra M. Hart
Myra Hart's research focus is high potential entrepreneurship. She has taught MBA and executive programs, co-chaired the entrepreneurship unit, and led several HBS initiatives. As a founding member
- September 2019
- Exercise
Difficult Conversations (A)
By: Shikhar Ghosh and Shweta Bagai
The exercises can be used as a follow-up to the Yesware (A) case (#816-039), or in conjunction with any case that involves replacing a founding team member (and/or providing feedback to a top executive). This is a role-playing exercise, and has been carried out in the...
View Details
Keywords:
Firing;
Feedback;
Founders;
Culture;
Values;
Neuroscience;
Business Startups;
Organizational Culture;
Resignation and Termination;
Communication;
Emotions;
Trust;
Human Resources;
Entrepreneurship
Ghosh, Shikhar, and Shweta Bagai. "Difficult Conversations (A)." Harvard Business School Exercise 820-055, September 2019.
- 03 Jun 2020
- Blog Post
How to Thrive as a Remote Manager and Employee
In the wake of COVID-19, companies around the world are quickly changing how they get work done, which includes a shift to primarily remote work. As you navigate a remote work environment, keep the following best practices in mind to set yourself and your View Details
- 29 Jul 2021
- Blog Post
Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)
The HBS Summer Fellows Program enables students to apply their classroom training as they explore career opportunities in roles or regions where compensation is generally lower than the traditional MBA level. This summer, we are...
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- August 2016 (Revised March 2019)
- Case
Tom Kalil: Leading Technology & Innovation at the White House
By: Linda A. Hill and Allison J. Wigen
This case explores the role of Tom Kalil as Deputy Director for Technology & Innovation at the White House Office of Science and Technology Policy. With the end of President Obama's Administration drawing near, Kalil and his team of "policy entrepreneurs" must work to...
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Keywords:
Innovation;
Innovation Leadership;
Government Innovation;
Talent Management;
Collaboration;
Policy-making;
Public Sector Management;
Leadership And Managing People;
Public-Private Partnerships;
Ecosystems;
Science And Technology Studies;
Public Entrepreneurship;
Business And Government;
Entrepreneurship;
Government and Politics;
Leadership;
Networks;
Partners and Partnerships;
Science;
Technology;
Technology Industry;
North and Central America;
United States;
District of Columbia
Hill, Linda A., and Allison J. Wigen. "Tom Kalil: Leading Technology & Innovation at the White House." Harvard Business School Case 417-021, August 2016. (Revised March 2019.)