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- All HBS Web (1,060)
- Faculty Publications (697)
- December 2001 (Revised February 2004)
- Case
Aviation Security after September 11th: Public or Private?
Was the public or the private sector best positioned to provide security and baggage screening services? The suicide attacks on the World Trade Center and the Pentagon, and the plane crash outside Pittsburgh, marked September 11, 2001, as the date of the most severe...
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Keywords:
Private Ownership;
National Security;
Air Transportation;
State Ownership;
Air Transportation Industry;
United States
Dyck, Alexander, and Mehmet Beceren. "Aviation Security after September 11th: Public or Private?" Harvard Business School Case 702-021, December 2001. (Revised February 2004.)
- August 2019
- Case
Kazakhstan Railways: From the Middle of Nowhere to a Center of Trade?
By: Willy Shih and Esel Çekin
This case describes the evolution of Kazakhstan's rail connectivity strategy post-collapse of the Soviet Union and its now central role in China's Belt and Road Initiative. This meant shifting from a north-south orientation towards an east-west one, as well as the...
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Keywords:
Geopolitics;
China’s Infrastructure Exports: The ‘Belt And Road’ Initiative;
Logistics;
Trade;
Economic Growth;
Geopolitical Units;
Geography;
Rail Transportation;
Rail Industry;
Rail Industry;
Central Asia;
Kazakhstan;
China
Shih, Willy, and Esel Çekin. "Kazakhstan Railways: From the Middle of Nowhere to a Center of Trade?" Harvard Business School Case 620-020, August 2019.
- October 2019
- Supplement
Airbus vs. Boeing (L): Discontinuing the A380 (February 2019)
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes Airbus’ February 2019 announcement that it was ending production of the A380, with the last delivery scheduled for 2021. The announcement followed an order cancellation by Emirates, a major customer of the A380. The A380 had faced significant...
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Keywords:
Product Development;
Air Transportation;
Projects;
Competition;
Air Transportation Industry;
Air Transportation Industry;
United States;
Europe
Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (L): Discontinuing the A380 (February 2019)." Harvard Business School Supplement 720-387, October 2019.
- July 2000 (Revised June 2009)
- Case
Embraer: The Global Leader in Regional Jets
By: Pankaj Ghemawat, Gustavo A. Herrero and Luiz Felipe Monteiro
Embraer is the story of a company from a developing country, Brazil, that has become the leader in a high-tech field, regional passenger jets. Embraer's first family of regional jets has been highly successful and, at the time of the case, it is embarking on a major...
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Keywords:
Air Transportation;
Capital Structure;
Corporate Strategy;
Developing Countries and Economies;
Air Transportation Industry;
Brazil
Ghemawat, Pankaj, Gustavo A. Herrero, and Luiz Felipe Monteiro. "Embraer: The Global Leader in Regional Jets". Harvard Business School Case 701-006, July 2000. (Revised June 2009.)
- October 2019
- Supplement
Airbus vs. Boeing (J): New Plane Developments (2016)
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes Airbus and Boeing developments in 2016, including Airbus' delivery of the first A320neo (new engine option) and Boeing’s work on the 737 MAX and 777X programs. It also notes Airbus’ restructuring in 2016.
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Keywords:
Product Development;
Air Transportation;
Projects;
Competition;
Restructuring;
Manufacturing Industry;
Manufacturing Industry;
United States;
Europe
Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (J): New Plane Developments (2016)." Harvard Business School Supplement 720-385, October 2019.
- June 2002
- Case
Tale of Two Airlines in the Network Age: Or Why the Spirit of King George III Is Alive and Well!
Describes an airline service incident that ought not to have happened in the network age. Inadequate use of available technology creates service problems. A rewritten version of an earlier case.
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Keywords:
Air Transportation;
Information Management;
Information Technology;
Service Delivery;
Problems and Challenges;
Air Transportation Industry
McFarlan, F. Warren. "Tale of Two Airlines in the Network Age: Or Why the Spirit of King George III Is Alive and Well!" Harvard Business School Case 302-128, June 2002.
- June 2020
- Teaching Note
The New LAX: Ready for Takeoff?
By: Boris Groysberg, Carin-Isabel Knoop, Kerry Herman and Amy Klopfenstein
This teaching note serves as a supplement to “The New LAX: Ready for Takeoff?” HBS 420-025.
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Keywords:
Change;
Change Management;
Transformation;
Leadership;
Leading Change;
Leadership Style;
Management;
Management Practices and Processes;
Management Succession;
Organizations;
Organizational Culture;
Organizational Change and Adaptation;
Mission and Purpose;
Strategy;
Alignment;
Transportation;
Air Transportation;
Transportation Networks;
Air Transportation Industry;
North and Central America;
United States;
California;
Los Angeles
- October 2005 (Revised February 2008)
- Case
Sales Force Integration at FedEx (A)
By: David B. Godes
Federal Express' (FedEx) recent acquisition of RPS--a ground delivery firm--gave the firm the potential to offer a single source for a client's delivery needs. However, to deliver on this potential, the firm needed to deliver the integrated solution through a single...
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Keywords:
Horizontal Integration;
Salesforce Management;
Transportation;
Compensation and Benefits;
Transportation Industry
Godes, David B. "Sales Force Integration at FedEx (A)." Harvard Business School Case 506-029, October 2005. (Revised February 2008.)
- Fast Answer
Airline industry: overviews & statistics
Where can I find overviews and statistics of the airline industry? EMIS - articles on airlines in emerging markets and global industry overviews/ market reports IBIS World publishes a global report on airline industry;...
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- July 1996 (Revised January 1997)
- Case
Northwest Airlines: Brush with Bankruptcy (A)--November 1992
By: Leonard A. Schlesinger and Davis Dyer
Deals with Northwest's financial crisis between the fall of 1992 and the following spring. Northwest's leaders face the problem of how to meet an impending $600 million payment on the 1989 LBO loan when the airline had run out of cash. Concludes by outlining options...
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Keywords:
Air Transportation;
Restructuring;
Leveraged Buyouts;
Crisis Management;
Insolvency and Bankruptcy;
Financial Strategy;
Financial Crisis;
Air Transportation Industry;
United States
Schlesinger, Leonard A., and Davis Dyer. "Northwest Airlines: Brush with Bankruptcy (A)--November 1992." Harvard Business School Case 897-030, July 1996. (Revised January 1997.)
- September 1994
- Case
American Airlines: Object Oriented Flight Dispatching Systems
By: F. Warren McFarlan and Espen Andersen
American Airlines Describes has organized and developed their Systems Operation Control (SOC) center in Dallas, from which the day-to-day running of the airline takes place. This case details the decision support system used by the flight dispatchers, and the...
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Keywords:
Technological Innovation;
Product Development;
Programs;
Complexity;
Technology Adoption;
Air Transportation;
Air Transportation Industry;
United States
McFarlan, F. Warren, and Espen Andersen. "American Airlines: Object Oriented Flight Dispatching Systems." Harvard Business School Case 195-046, September 1994.
- November 1990 (Revised June 1991)
- Case
American Airlines (A): Strategy in the 1990s
By: Jay W. Lorsch and Gary W. Loveman
American Airlines is pursuing a growth strategy through international and domestic route expansion. At the same time, the airline is working hard to cut costs while trying to provide the best customer service possible. Is this strategy achievable given the recent surge...
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Keywords:
Expansion;
Air Transportation;
Cost Management;
Customer Focus and Relationships;
Growth and Development Strategy;
Air Transportation Industry;
United States
Lorsch, Jay W., and Gary W. Loveman. "American Airlines (A): Strategy in the 1990s." Harvard Business School Case 491-044, November 1990. (Revised June 1991.)
- June 1982
- Case
Union Pacific Railroad Co.
By: Roy D. Shapiro
Shapiro, Roy D. "Union Pacific Railroad Co." Harvard Business School Case 682-105, June 1982.
- June 2017
- Case
Waze Connected Citizens Program
By: Mitchell Weiss and Alissa Davies
Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data. Since 2015, her program had enabled officials in Kentucky and elsewhere to...
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Keywords:
Public Entrepreneurship;
Waze;
Public-Private Partnerships;
Scaling Technology Ventures;
Di-Ann Eisnor;
Paige Fitzgerald;
Noam Bardin;
Ehud Shabtai;
Cities;
Traffic;
Crowdsourcing;
API;
Scaling Innovation;
Entrepreneurship;
Public Sector;
Information Technology;
Transportation;
Growth Management;
Transportation Industry;
Israel;
Indonesia;
United States;
Brazil;
Los Angeles;
Kentucky
Weiss, Mitchell, and Alissa Davies. "Waze Connected Citizens Program." Harvard Business School Case 817-035, June 2017.
- May 2005 (Revised February 2007)
- Case
HNA Group: "A Miracle in Civil Aviation"
By: Cynthia A. Montgomery and Carole Winkler
Chen Feng and three others started Hainan Airlines in China during a historic transformation and privatization of the civil aviation industry. From a small loan from the local province in 1992, Chairman Chen built the company into a conglomerate that, by 2003, owned...
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Keywords:
Growth Management;
Air Transportation;
Business Growth and Maturation;
Competitive Advantage;
Emerging Markets;
Business Startups;
Air Transportation Industry;
China
Montgomery, Cynthia A., and Carole Winkler. HNA Group: "A Miracle in Civil Aviation". Harvard Business School Case 705-426, May 2005. (Revised February 2007.)
- 20 Oct 2016
- News
Smart Moves
Photography by Brandon Patoc You think the traffic is bad where you live? Be glad you don’t live in London, where the average driver wastes 101 hours a year—the most of any city in Europe—stuck in traffic, according to the Traffic Scorecard from INRIX, a global...
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- October 2019
- Supplement
Airbus vs. Boeing (K): New Partnerships (2018)
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes Airbus’ partnership with the Montreal-based aircraft manufacturer Bombardier beginning in 2017. The two companies partnered on the C Series of aircraft (later named the A220 Family), which consisted of small aircraft with 100–150 seats. The case...
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Keywords:
Product Development;
Air Transportation;
Projects;
Competition;
Partners and Partnerships;
Joint Ventures;
Manufacturing Industry;
Manufacturing Industry;
United States;
Europe;
Canada;
Brazil
Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (K): New Partnerships (2018)." Harvard Business School Supplement 720-386, October 2019.
- October 1991 (Revised August 1993)
- Case
Acid Rain: Burlington Northern, Inc. (A)
Burlington Northern (BN) hauls low-sulfur coal from the northern Great Plains to electric utilities in the Midwest. Acid rain legislation may affect the geographic scope of BN's markets. Railroad managers need to assess the economic effects of acid rain controls and...
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Keywords:
Rail Transportation;
Environmental Sustainability;
Development Economics;
Government Legislation;
Natural Environment;
Policy;
Metals and Minerals;
Industry Growth;
Industry Structures;
Rail Industry;
United States
Reinhardt, Forest L. "Acid Rain: Burlington Northern, Inc. (A)." Harvard Business School Case 792-018, October 1991. (Revised August 1993.)
- April 2012
- Case
People Express Airlines
By: Thomas R. Eisenmann and Lauren Barley
Recounts the history of People Express Airlines, which grew rapidly after its inception in 1980 then failed spectacularly in 1986. Profiles People's aggressive strategy and its distinctive approach to human resource management, which emphasized job rotation and minimal...
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Keywords:
Strategy;
Air Transportation;
Business Exit or Shutdown;
Business Growth and Maturation;
Organizational Structure;
Entrepreneurship;
Failure;
Human Resources;
Business Startups;
Air Transportation Industry
Eisenmann, Thomas R., and Lauren Barley. "People Express Airlines." Harvard Business School Case 812-134, April 2012.
- 01 Jun 2017
- News
Ask the Expert: On the Fly
always been intriguing to me,” says Carty, which explains his five decades in the field—starting at Air Canada, moving on to American Airlines (where he served as chairman and CEO), and including board stints with Porter Airlines, Virgin America, and Hawaiian Airlines....
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Keywords:
Julia Hanna