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Show Results For
-
All HBS Web
(27,249)
- People (89)
- News (6,820)
- Research (13,903)
- Events (215)
- Multimedia (319)
- Faculty Publications (10,872)
- September 2007
- Article
Investigative Negotiation
By: Deepak Malhotra and Max H. Bazerman
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Negotiators often fail to achieve results because they channel too much effort into...
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Keywords:
Knowledge Acquisition;
Knowledge Use and Leverage;
Negotiation Process;
Negotiation Tactics;
Motivation and Incentives;
Perspective;
Pharmaceutical Industry
Malhotra, Deepak, and Max H. Bazerman. "Investigative Negotiation." Harvard Business Review 85, no. 9 (September 2007).
Robyn C. Meeks
Robyn Meeks is a Visiting Climate Fellow at Harvard Business School's Institute for the Study of Business in Global Society. She is the Mark and Lynne Florian Assistant Professor at Duke Univeristy's Sanford School of Public Policy and a research affiliate of...
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- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
brought along by the pandemic have ushered in changes to the informal customs around who gets tips and how much, according to Jill Avery, senior lecturer of business administration and the Christensen...
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Keywords:
by Anna Lamb, Harvard Gazette
- November 1994
- Case
Dow Corning and the Breast Implant Controversy (A)
By: Willis M. Emmons III, Monica Brand and Greg Keller
In early 1994, Dow Corning Corp. debates whether to participate in a proposed $4.2 billion product liability settlement. Specifically, the firm must decide whether to contribute $2 billion to end a class action suit filed by women suffering from connective tissue...
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Keywords:
Safety;
Ethics;
Health Disorders;
Government Legislation;
Crime and Corruption;
Legal Liability;
Risk and Uncertainty;
Business Strategy;
Communication Strategy;
Lawsuits and Litigation;
Health Industry;
Beauty and Cosmetics Industry
Emmons, Willis M., III, Monica Brand, and Greg Keller. "Dow Corning and the Breast Implant Controversy (A)." Harvard Business School Case 795-047, November 1994.
- April 1988
- Article
Nihon Kigyou no Kokusai Teikei Senryaku: Data ni Motozuku Genjou Bunseki (International Collaboration Strategy of Japanese Firms: New Findings from Data Analysis)
By: Hirotaka Takeuchi and Hiroshi Kobayashi
Takeuchi, Hirotaka, and Hiroshi Kobayashi. "Nihon Kigyou no Kokusai Teikei Senryaku: Data ni Motozuku Genjou Bunseki (International Collaboration Strategy of Japanese Firms: New Findings from Data Analysis)." Hitotsubashi bijinesu rebyū [Hitotsubashi Business Review] (April 1988).
- August 2017
- Supplement
Canada Mortgage and Housing Corporation in Motion: Video Supplement
By: Boris Groysberg and Sarah L. Abbott
Evan Siddall, newly appointed CEO of Canada Mortgage Housing Corporation, a governmental organization focused on the residential housing market, is charged with leading change at the organization. The case follows this process of change step by step and looks at the...
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Keywords:
Leading Change;
Organization Behavior;
Government;
Performance;
Leadership;
Change;
Organizational Change and Adaptation;
Organizational Culture;
Nonprofit Organizations;
Government Administration;
Restructuring;
Risk Management;
Financial Services Industry;
Canada
Groysberg, Boris, and Sarah L. Abbott. "Canada Mortgage and Housing Corporation in Motion: Video Supplement." Harvard Business School Multimedia/Video Supplement 418-701, August 2017.
- October 2020 (Revised May 2023)
- Exercise
SenseAim Technologies: Pricing to Win
By: Elie Ofek, Eyal Biyalogorsky, Marco Bertini and Oded Koenigsberg
This exercise serves to help students understand the proper role and use of costs in a firm’s pricing decisions. The exercise is designed such that the learning of students evolves across a classroom session, starting from understanding which costs are relevant when...
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Ofek, Elie, Eyal Biyalogorsky, Marco Bertini, and Oded Koenigsberg. "SenseAim Technologies: Pricing to Win." Harvard Business School Exercise 521-049, October 2020. (Revised May 2023.)
- 19 Jul 2011
- First Look
First Look: July 19
"co-specializes" in related areas (complementarities). In our setting, we find evidence of such complementarities in specialization. Decoding Inside Information Authors:Lauren Cohen, Christopher...
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Keywords:
Sean Silverthorne
- 2020
- Working Paper
Currency Hedging in Emerging Markets: Managing Cash Flow Exposure
By: Laura Alfaro, Mauricio Calani and Liliana Varela
Foreign currency derivative markets are among the largest in the world, yet their role in emerging markets in particular, is relatively understudied. We study firms' currency risk exposure and their hedging choices by employing a unique dataset covering the universe of...
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Keywords:
Foreign Currency Hedging;
FX Derivatives;
Foreign Currency Debt;
Currency Mismatch;
Trade Credit;
Currency;
Cash Flow;
Emerging Markets
Alfaro, Laura, Mauricio Calani, and Liliana Varela. "Currency Hedging in Emerging Markets: Managing Cash Flow Exposure." Harvard Business School Working Paper, No. 21-096, March 2021.
- May 2002 (Revised May 2003)
- Case
Performance Indicator
Performance Indicator is a start-up that holds patents on the use of color-change technology to indicate when golf balls have been damaged by exposure to water. Because golfers put two to five used golf balls into play for every one new ball they buy, the used golf...
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Keywords:
Information Technology;
Patents;
Entrepreneurship;
Sports;
Sports Industry;
Entertainment and Recreation Industry
Corts, Kenneth S. "Performance Indicator." Harvard Business School Case 702-480, May 2002. (Revised May 2003.)
- August 2020
- Article
Strategies for Managing the Privacy Landscape
By: Ramon Casadesus-Masanell and Andres Hervas-Drane
Firms use consumer personal information to improve their products and services. Personal information is open to misuse, however, and when exploited for undesired or unexpected purposes reduces consumer’s trust in the firm and their willingness to provide personal...
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Keywords:
Consumer Privacy;
Privacy Threats;
Strategy Framework;
Strategy Interactions;
Customers;
Information;
Management;
Strategy;
Technology Industry
Casadesus-Masanell, Ramon, and Andres Hervas-Drane. "Strategies for Managing the Privacy Landscape." Long Range Planning 53, no. 4 (August 2020).
- September 2013 (Revised February 2016)
- Case
GlaxoSmithKline: Sourcing Complex Professional Services
By: Heidi K. Gardner and Silvia Hodges Silverstein
Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In...
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Keywords:
Legal Industry;
Procurement;
Professional Service Firms;
Pricing;
Competition;
Change Management;
Supply Chain Management;
Legal Liability;
Business Processes;
Legal Services Industry;
Pharmaceutical Industry
Gardner, Heidi K., and Silvia Hodges Silverstein. "GlaxoSmithKline: Sourcing Complex Professional Services." Harvard Business School Case 414-003, September 2013. (Revised February 2016.)
Ayelet Israeli
Ayelet Israeli is the Marvin Bower Associate Professor of Business Administration at the Harvard Business School Marketing Unit. She is the co-founder of the Customer Intelligence Lab at the Digital Data Design (D^3) Institute at Harvard Business School. She teaches...
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- October 2007
- Case
The AtekPC Project Management Office
By: F. Warren McFarlan, Mark Keil and John Hupp
Presents one company's efforts to implement a project management organization, or PMO, and the challenges they faced in doing so. Issues brought out in the case include defining the PMO's purpose and mission, the structure and governance of the PMO, and how to...
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Keywords:
Projects;
Goals and Objectives;
Technological Innovation;
Information Technology;
Business Strategy;
Mathematical Methods;
Consulting Industry
McFarlan, F. Warren, Mark Keil, and John Hupp. "The AtekPC Project Management Office." Harvard Business School Case 308-049, October 2007.
- July 2020
- Case
Sesame Workshop (C): Mission Critical Responses to Global and National Crises
By: Rosabeth Moss Kanter and Joyce J. Kim
Beginning in March 2020, Sesame Workshop navigated a global pandemic and racial justice crisis, which caused unemployment, business shutdowns, school closures, and remote work. The CEO and team responded with new partnership using its assets and reinforcing its...
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Keywords:
Health Pandemics;
Social Issues;
Crisis Management;
Global Range;
Mission and Purpose;
Education;
Education Industry;
Media and Broadcasting Industry
Kanter, Rosabeth Moss, and Joyce J. Kim. "Sesame Workshop (C): Mission Critical Responses to Global and National Crises." Harvard Business School Case 321-016, July 2020.
- 26 Sep 2006
- First Look
First Look: September 26, 2006
the economy that have occurred during the same time and argue that they are consistent with an increased use of information technology (IT) in general and enterprise View Details
Keywords:
Sean Silverthorne
- 2015
- Other Teaching and Training Material
Marketing Reading: Marketing Intelligence
By: Robert J. Dolan and Leslie K. John
This reading provides the basic knowledge a marketing manager needs in order to choose the right combination of research methods, as well as the best way to present research findings to stakeholders. Furthermore, this Reading shows how effective decision making hinges...
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Dolan, Robert J., and Leslie K. John. "Marketing Reading: Marketing Intelligence." Core Curriculum Readings Series. Harvard Business Publishing 8191, 2015.
- January 2006
- Book Review
Review of "Icarus in the Boardroom: The Fundamental Flaws in Corporate America and Where They Came From" by David Skeel. Oxford University Press, 2005
By: A. Zelleke
Zelleke, A. Review of "Icarus in the Boardroom: The Fundamental Flaws in Corporate America and Where They Came From" by David Skeel. Oxford University Press, 2005. Business Ethics Quarterly 16, no. 1 (January 2006): 110–111.
- May 1998 (Revised February 2007)
- Case
Morningstar, Inc.
By: Andre F. Perold and Markus Mullarkey
Morningstar, Inc., a publisher of information for mutual fund investors, is considering alternative strategies for broadening its subscriber base and increasing its revenues. Potential strategies include tailoring information for the defined contribution pension fund...
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Keywords:
Investment Funds;
Asset Management;
Revenue;
Financial Strategy;
Publishing Industry;
Financial Services Industry;
United States
Perold, Andre F., and Markus Mullarkey. "Morningstar, Inc." Harvard Business School Case 298-140, May 1998. (Revised February 2007.)
- 13 Feb 2015
- Working Paper Summaries