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Show Results For
-
All HBS Web
(14,103)
- People (41)
- News (3,428)
- Research (7,759)
- Events (52)
- Multimedia (60)
- Faculty Publications (5,096)
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
research with 1,200 executives at 500 companies concludes founder pay is on average $30,000 less than that of non-founder executives. (The pay discrepancy disappears as the business matures.) What's the reason for such founder discounts? One reason is that non-founders...
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- 15 Feb 2000
- Research & Ideas
Growing Pains: Prescriptions for U.S. Health Care
We know the symptoms all too well. We wait months to see a doctor. Office visits end, it seems, just moments after they begin. Managed care firms hold sway over doctors' treatment plans, and health insurance...
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- 06 Jul 2010
- Research & Ideas
Renewable Energy: Winds at Our Back?
When American energy entrepreneur Jim Gordon envisioned the first offshore wind farm lining the horizon a few miles off the coast of the eastern United States, he perhaps did not factor in blowback from almost every angle. Gordon's nearly 10-year battle to gain...
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- 15 Jun 2016
- Working Paper Summaries
Slack Time and Innovation
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
good at associational thinking, or simply associating. They make connections between seemingly unrelated problems and ideas and synthesize new ideas. I would frame associational thinking by asking this question: Has somebody else in the...
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- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
added. Witnessing the hidden work performed on their behalf makes customers more satisfied, more willing to pay, and more loyal. It can also make employees more satisfied by demonstrating to them that they are serving their customers...
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Dina Gerdeman
- 10 Jul 2000
- Research & Ideas
The State of the Markets
High on every agenda as well, of course, is the use and impact of technology, and that was the focus of a Global Alumni Conference session hosted by HBS professor Richard Nolan. Titled "Technology and the Future of the Financial...
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by James E. Aisner
Caleb Kwon
I am a PhD candidate in Operations Management at Harvard Business School. My doctoral adviser is Professor Ananth Raman. My research interests are concerned with empirically examining the effects of automation in retail. In particular, I am interested in how retailers...
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- 11 Aug 2010
- Working Paper Summaries
The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
presentation to their top management group. I was going to give the presentation right at the airport. First class flight from Boston to that location. It was really a great meal, great service. Everything was perfect. As we pulled into...
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by W. Earl Sasser
- Article
TDABC Cost Analysis of Ocular Disorders in an Ophthalmology Emergency Department versus Urgent Care: Clinical Experience at Massachusetts Eye and Ear
By: Robert S. Kaplan, Jonathan Chou, Mahek Shah, Amy Watts, Matthew Gardiner, Joan Miller and John I. Lowenstein
Purpose
To perform a cost analysis comparison for managing common ocular disorders in an eye emergency department (ED) versus an urgent care setting using a time-driven activity-based cost model (TDABC) to assist physicians and staff in appropriate allocation of...
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Keywords:
Time-driven Activity-based Cost Model;
Emergency Room;
Urgent Care Clinic;
Cost;
Analysis;
Activity Based Costing and Management;
Health Care and Treatment
Kaplan, Robert S., Jonathan Chou, Mahek Shah, Amy Watts, Matthew Gardiner, Joan Miller, and John I. Lowenstein. "TDABC Cost Analysis of Ocular Disorders in an Ophthalmology Emergency Department versus Urgent Care: Clinical Experience at Massachusetts Eye and Ear." Journal of Academic Ophthalmology 10 (2018).
- 02 Nov 2019
- News
American Business Schools Are Reinventing the MBA
- 16 Jul 2012
- Research & Ideas
Book Excerpt: ‘The Strategist’
be a key facet of leadership. Leadership and Strategy Are Inseparable From The Strategist: Be the Leader Your Business Needs By Cynthia A. Montgomery Many leaders today do not understand the ongoing, intimate connection between leadership...
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by Cynthia A. Montgomery
- 25 Jul 2006
- Working Paper Summaries
A Gentler Capitalism: Black Business Leadership in the New South Africa
- 12 Aug 2008
- Op-Ed
Google-Yahoo Ad Deal is Bad for Online Advertising
increases from the arrangement, but critics claim Google would be the ultimate winner by consolidating more power in the market. Edelman prepared the remarks for a June 27, 2008, hearing, which was later rescheduled. Here is the prepared...
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- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
surgical team, the overall care cycle is crucial. Unless the patient's problem is accurately diagnosed, the patient is properly prepared, and recovery and rehabilitation are managed well, patient results will suffer. Indeed, the impact of...
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- 05 Sep 2007
- Working Paper Summaries
Global Currency Hedging
- August 2018
- Case
Garanti Payment Systems: Digital Transformation Strategy (A)
By: Shelle M. Santana and Esel Çekin
Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage the bank’s already...
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Keywords:
Loyalty Program;
Campaign Management;
Campaign Enrollment;
Branding;
Customer Acquisition;
Regulations;
Regulatory Changes;
Bank;
Retail Banks;
Banking;
Credit Card;
Payment Systems;
Installment;
Mobile App;
Call Center;
Data Analytics;
Digital Technology;
Banks and Banking;
Business Subsidiaries;
Mobile and Wireless Technology;
Credit Cards;
Brands and Branding;
Governing Rules, Regulations, and Reforms;
Decision Choices and Conditions;
Digital Transformation;
Financial Services Industry
Santana, Shelle M., and Esel Çekin. "Garanti Payment Systems: Digital Transformation Strategy (A)." Harvard Business School Case 519-014, August 2018.
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
stress” and “kept me mentally healthy and strong.” Some also noted that they were managing their social lives more proactively, making more concerted efforts to reach out to loved ones. “I called elderly family members regularly and...
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- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
personalities, he and Walton could not have been more different. Walton, the optimist, could light up a room. Revson, the pessimist, could light up a room by leaving it. But they did share one trait—a characteristic which paved their way...
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by Richard S. Tedlow