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Show Results For
-
All HBS Web
(2,188)
- News (426)
- Research (1,535)
- Multimedia (7)
- Faculty Publications (1,226)
- Spring 2020
- Article
The Basic Economics of Internet Infrastructure
By: Shane Greenstein
The internet's structure and operations remain invisible to most economists. What determines the economic value of internet infrastructure and the incentives to improve it? What are the open research questions for the most salient policy issues? This article reviews...
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Greenstein, Shane. "The Basic Economics of Internet Infrastructure." Journal of Economic Perspectives 34, no. 2 (Spring 2020): 192–214.
- October 14, 2019
- Article
Designing Better Online Review Systems
By: Geoff Donaker, Hyunjin Kim and Michael Luca
Online reviews are transforming the way consumers choose products and services of all sorts. We turn to TripAdvisor to plan a vacation, Zocdoc to find a doctor, and Yelp to choose a new restaurant. Reviews can create value for buyers and sellers alike, but only if they...
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Donaker, Geoff, Hyunjin Kim, and Michael Luca. "Designing Better Online Review Systems." Harvard Business Review 97, no. 6 (November–December 2019): 122–129.
- September 2015 (Revised February 2020)
- Case
Managing Consumer Touchpoints at Nissan Japan
By: Thales Teixeira, Nobuo Sato and Akiko Kanno
In 2015, Nissan was third place in the Japanese auto market, behind Toyota and Honda. The challenge of increasing market share was that 80% of car shoppers who were non-Nissan owners did not consider Nissan during their purchase process. This process involved three...
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Keywords:
Nissan;
Automobiles;
Cars;
Touch Points;
Digital Marketing;
Internet and the Web;
Marketing Channels;
Advertising;
Auto Industry;
Japan
Teixeira, Thales, Nobuo Sato, and Akiko Kanno. "Managing Consumer Touchpoints at Nissan Japan." Harvard Business School Case 516-035, September 2015. (Revised February 2020.)
- June 2001 (Revised January 2002)
- Background Note
Structuring and Managing BizDev on the Net: A Note
Discusses business development as it is practiced in many Internet companies. The focus is on companies in Silicon Valley.
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Chesbrough, Henry W., Sergio Rattner, and Helen H. Lin. "Structuring and Managing BizDev on the Net: A Note." Harvard Business School Background Note 601-183, June 2001. (Revised January 2002.)
- 01 Dec 2000
- News
Opening Doors: Inside the World of Museum Management
Title: CFO Museum: Museum of Contemporary Art, Chicago Favorite annual event: Summer solstice party; museum stays open 24 hours Number of employees: 105 full-time, 85 part-time Age of youngest board member: 33 Web site: www.mcachicago.org...
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- 01 Aug 1998
- News
A Roaring Success in the Windy City
technology. He emphasized that while the School remains firmly rooted in its traditional mission - to educate leaders by building knowledge - new strategies will be needed to meet the challenges of today's dynamic world. Clark used materials on the HBS View Details
- October 2001 (Revised April 2002)
- Case
America Online, Inc.: Disclosure Strategy
By: Amy P. Hutton and David Lane
Since going public, AOL had disclosed on a quarterly basis supplemental metrics meant to give analysts and investors a way of tracking growth in its subscriber base and the value created through its marketing efforts. These metrics gave management's conversations with...
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Keywords:
Business Model;
Internet and the Web;
Change Management;
Internet and the Web;
Corporate Disclosure;
Media;
Digital Marketing;
Information Technology Industry;
Media and Broadcasting Industry
Hutton, Amy P., and David Lane. "America Online, Inc.: Disclosure Strategy." Harvard Business School Case 102-004, October 2001. (Revised April 2002.)
- Web
Tools & Services | Information Technology
applications and technology products to bring teaching and learning experiences to life. Learning Management Learn more about the HBS Learning Management System services. Polling & Surveys Explore tools to collect and report on data for classes, research, or...
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- 01 Dec 1997
- News
1997 Placement Data Reflect January Cohort's Success
practice interview program - for the September cohorts. Other new services include: Web-based self-assessment tools (also available on the HBS Alumni Web site), based on HBS research adopted by at least forty top MBA programs worldwide;...
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- 01 Dec 1999
- News
HBS Alumni Association Board of Directors: President's Report
multidimensional trip and take advantage of all there is to offer? If you haven't already signed up for the conference, do so immediately by visiting the conference Web site (www.hbsberlin.com) or contacting the HBS Global Alumni...
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- 01 Feb 2000
- News
Breaking Down Barriers: The Electronic Wallet
online consumers about a better deal at another Web site. Originally designed to automatically complete online point-of-sale forms with a single click, the electronic wallet is paving the way for a richer, more personalized online...
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Keywords:
Judith A. Ross
- 04 Oct 2011
- Working Paper Summaries
Reviews, Reputation, and Revenue: The Case of Yelp.com
- March 2018
- Technical Note
Internet Data Capping Note (B)
By: Shane Greenstein and Christine Snively
The B note brings the reader up through early 2017 and addresses an informal review carried out by the Wireless Telecommunications Bureau (WTB) on sponsored data and zero-rating data plans in the mobile broadband market.
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- Article
It's Down to Two: Microsoft and Google
Keywords:
Marketing, Technology, Digital, Services, And Strategy;
Strategy;
Internet and the Web;
Marketing
Rayport, Jeffrey F. "It's Down to Two: Microsoft and Google." Bloomberg Businessweek Online (February 4, 2008).
- Article
Why Ballmer Bailed on Yahoo
Keywords:
Marketing, Technology, Digital, Services, And Strategy;
Strategy;
Internet and the Web;
Marketing
Rayport, Jeffrey F. "Why Ballmer Bailed on Yahoo." Bloomberg Businessweek Online (May 10, 2008).
- Article
Cable TV vs. Cable Broadband
Rayport, Jeffrey F. "Cable TV vs. Cable Broadband." Bloomberg Businessweek Online (June 3, 2009).
- November 30, 2010
- Article
Seven Social Transformations Unleashed by Mobile Devices
Rayport, Jeffrey F. "Seven Social Transformations Unleashed by Mobile Devices." MIT Technology Review (website) (November 30, 2010). (Lead Article for November 2010: Technology Review’s month of articles focused on business impacts of mobile computing and mobile social networking.)
- Article
The Miracle of Memphis
Rayport, Jeffrey F. "The Miracle of Memphis." MIT Technology Review (website) (December 20, 2010).
- December 2012
- Case
Blink Booking
By: William R. Kerr, Magnus Thor Torfason and Alexis Brownell
Rebeca Minguela hopes to create an arbitrage platform, similar to Rocket Internet, that can bring start-up ideas and opportunities to Spain. However, Blink Booking, her first venture and proof of concept, is rocked by a co-founder's breach of confidence and departure....
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Keywords:
Clones;
Cloning;
Rocket Internet;
Start-up;
Equity Split;
Arbitrage;
Incubator;
Mobile App;
Expansion;
Spain;
Europe;
Entrepreneurship;
Ethics;
Internet and the Web;
Information Technology Industry;
Accommodations Industry;
Travel Industry;
Spain;
Europe
Kerr, William R., Magnus Thor Torfason, and Alexis Brownell. "Blink Booking." Harvard Business School Case 813-121, December 2012.