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Show Results For
-
All HBS Web
(13,225)
- People (36)
- News (5,396)
- Research (5,049)
- Events (20)
- Multimedia (543)
- Faculty Publications (3,873)
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
two or three parameters like attitude and sincerity towards work; it should also measure domain knowledge, soft skills like leadership and managerial quality, creativity, View Details
Keywords:
by by Jim Heskett
- January 2013 (Revised July 2014)
- Case
Chorus and Telecom: Building the Boards (A)
By: Boris Groysberg and Sarah L. Abbott
In 2011, Sarah Naudé and Matt Stanley sat down with the chairman of Telecom New Zealand, Wayne Boyd. Telecom, a publicly listed company and the largest telecom provider in New Zealand, was being divided into two publicly traded companies, Chorus, a telecom...
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Keywords:
Board Of Directors;
Women's Empowerment;
Governance;
Leadership;
Selection and Staffing;
Organizational Structure;
Decision Making;
Human Resources;
Diversity;
Telecommunications Industry;
New Zealand
Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards (A)." Harvard Business School Case 413-030, January 2013. (Revised July 2014.)
- 05 Jun 2018
- First Look
New Research and Ideas, June 5, 2018
convert it into actionable initiatives. From founding the Program for Research and Outreach on Gender Equity in Society (PROGRESS), whose mission is to develop tools to teach women View Details
Keywords:
Dina Gerdeman
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
Wallace Brett Donham Professor of Business Administration and faculty chair of the Leadership Initiative at Harvard Business School. Ann Le Cam is senior vice president of global talent View Details
- May 2018 (Revised July 2018)
- Supplement
EY China (B): An Emerging Giant
By: Ashish Nanda, Das Narayandas and Lisa Rohrer
The case outlines how regional managing partner (RMP) Albert Ng steered Ernst & Young (EY) China through a period of significant growth from 2009, when it was the smallest of the Big Four firms in China, to 2017, by when it had become the second largest firm. Partners...
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Keywords:
Professional Services;
International Management;
Big Four;
Strategy And Execution;
Emerging Market;
Strategy;
Growth Management;
Leadership;
Global Range;
Emerging Markets;
Competitive Strategy;
Accounting Industry;
China
Nanda, Ashish, Das Narayandas, and Lisa Rohrer. "EY China (B): An Emerging Giant." Harvard Business School Supplement 718-465, May 2018. (Revised July 2018.)
- December 2020
- Supplement
Video Interview with Pandwe Gibson
By: Rosabeth M. Kanter and Joyce J. Kim
Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural...
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Keywords:
Female Entrepreneur;
Entrepreneurial Ecosystems;
Sexism;
Racism;
Entrepreneurship;
Business Startups;
Diversity;
Gender;
Race;
Prejudice and Bias;
City;
Culture;
Miami
Kanter, Rosabeth M., and Joyce J. Kim. "Video Interview with Pandwe Gibson." Harvard Business School Multimedia/Video Supplement 321-704, December 2020.
- December 2020
- Supplement
Video Interview with Maxeme Tuchman
By: Rosabeth M. Kanter and Joyce J. Kim
Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural...
View Details
Keywords:
Entrepreneurial Ecosystems;
Female Entrepreneur;
Racism;
Sexism;
Entrepreneurship;
Business Startups;
Diversity;
Gender;
Race;
Prejudice and Bias;
City;
Culture;
Miami
Kanter, Rosabeth M., and Joyce J. Kim. "Video Interview with Maxeme Tuchman." Harvard Business School Multimedia/Video Supplement 321-702, December 2020.
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
the organization’s core activities, sharpen the performance of its leadership team, and rebalance where necessary. This finding came to light when we studied Big C and Small C...
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- 04 Apr 2019
- News
Promoting Diversity at Sundance and Beyond
Brickson Diamond (MBA 1999) was in the midst of a successful career in investment management with the $1.7 trillion Capital Group Companies when he cofounded the Blackhouse Foundation, a nonprofit aimed at advancing the careers of promising black filmmakers View Details
- March 2000 (Revised January 2001)
- Case
Microsoft's Vega Project: Developing People and Products
By: Christopher A. Bartlett and Meg Wozny
With a focus on Matt MacLellan and his careful development as a project manager under his boss and mentor, Jim Kaplan, the case describes the evolution of Microsoft's human-resource philosophies and policies and illustrates how they work in practice to provide the...
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Keywords:
Human Resources;
Competitive Advantage;
Retention;
Personal Development and Career;
Organizational Design;
Information Technology;
Motivation and Incentives;
Leadership Development
Bartlett, Christopher A., and Meg Wozny. "Microsoft's Vega Project: Developing People and Products." Harvard Business School Case 300-004, March 2000. (Revised January 2001.)
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
Legitimacy Narratives By: Clair, Judith A., Kathleen L. McGinn, Beth K. Humberd, Rachel D. Arnett, and Katherine Chen Abstract—While prior research recognizes that women struggle to maintain legitimacy for...
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Keywords:
Dina Gerdeman
- 04 Jan 2017
- What Do You Think?
How Much Bureaucracy is a Good Thing in Government and Business?
Summing Up: Are Bureaucracies Worth Improving? Several messages emerge from responses to this month’s column on the worthiness of bureaucracies. In general, there is a wide range of thinking about the value of bureaucracies and work done...
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by James L. Heskett
- spring 1992
- Article
Organizing and Leading 'Heavyweight' Development Teams
By: K. B. Clark and S. C. Wheelwright
Clark, K. B., and S. C. Wheelwright. "Organizing and Leading 'Heavyweight' Development Teams." California Management Review 34, no. 3 (spring 1992): 9–28.
- January 2023 (Revised April 2024)
- Case
First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)
By: Ranjay Gulati, Akhil Iyer and Joel Malkin
Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for...
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Keywords:
Change Management;
Transformation;
Talent and Talent Management;
Government Administration;
Management Practices and Processes;
Management Systems;
Organizational Change and Adaptation;
Organizational Culture;
Performance Effectiveness;
United States
Gulati, Ranjay, Akhil Iyer, and Joel Malkin. "First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)." Harvard Business School Case 423-051, January 2023. (Revised April 2024.)
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
forthcoming IMF Economic Review Debt Redemption and Reserve Accumulation By: Alfaro, Laura, and Fabio Kanczuk Abstract—In the past decade, foreign participation in local-currency bond markets in emerging...
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Keywords:
Dina Gerdeman
- September 2020
- Case
West Side United: Hospitals Tackle the Racial Health and Wealth Gap
By: Rosabeth Moss Kanter and Paul Stramaglia
During the COVID-19 pandemic, Dr. David Ansell, Darlene Hightower, and Ayesho Jaco, leaders of West Side United (WSU), a coalition of Chicago hospitals, community residents, banks, and small businesses conceived in 2016, reviewed progress toward WSU’s goal of ending...
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Keywords:
COVID;
COVID-19;
Hospital;
Coalition;
Health Pandemics;
Race;
Health;
Wealth and Poverty;
Equality and Inequality;
Change;
Leadership;
Chicago
Kanter, Rosabeth Moss, and Paul Stramaglia. "West Side United: Hospitals Tackle the Racial Health and Wealth Gap." Harvard Business School Case 321-026, August 2020.
- 06 Dec 2014
- News
The Genius of Starbucks and Howard Schultz
- 2015
- Book
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure...
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Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.