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All HBS Web
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- News (62)
- Research (603)
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- 24 Sep 2001
- Research & Ideas
Five Questions for Debora L. Spar
In the long run, even the most fundamental innovations have a way of being influenced by government, says Harvard Business School professor Debora Spar. That's why business leaders need political skills, too. Silverthorne: In Next: The...
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by Sean Silverthorne
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
growing. Indeed, the appearance of the word “passion” in US job listings increased nearly tenfold from 2007 to 2019, according to the study, published in Research in Organizational Behavior by HBS assistant professor Jon M. Jachimowicz...
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by Sean Silverthorne
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
workers living in areas where diversity issues are more salient, as measured by per-capita Black Lives Matter protests. The results were not affected by variations in the education and gender of...
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by Sean Silverthorne
- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
potential anchor’s impact will be magnified by early allocation to the fund. About the Author Sean Silverthorne is editor-in-chief of Harvard Business School Working Knowledge....
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- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
detailed discussion of risk and global capital flows, see the paper Elusive Safety: The New Geography of Capital Flows and Risk. About the Author Sean Silverthorne is Editor-in-Chief of Harvard Business...
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by Sean Silverthorne
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
creating effective cultures. A 2010 Conference Board study revealed that only 45 percent of US workers were satisfied with their jobs—the lowest level in the history of the survey. Our Q&A with Heskett begins with that dour figure. View Details
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by Sean Silverthorne
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a...
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- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
Harvard Business School have as much pain shopping for a new car as the rest of us. For Jill Avery, a senior lecturer in the Marketing Unit, one experience included being ignored by a salesman, who turned repeatedly to her husband to talk...
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- 29 Oct 2006
- Research & Ideas
The History and Influence of Andy Grove
biographer Richard S. Tedlow puts it, Grove was "one of the master managers in the history of American business." A new biography, Andy Grove: The Life and Times of an American, will debut next week, written by Tedlow, the Class...
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- 11 Feb 2008
- Research & Ideas
Does Democracy Need a Marketing Manager?
not less. In their new book, Greater Good: How Good Marketing Makes for Better Democracy, the authors argue that the core benefits of marketing align closely with the requirements of democracy: exchange, consumption, choice, information, engagement, and inclusion....
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by Sean Silverthorne
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
current state of professional service firms. Sean Silverthorne: Why is a new definition of leadership needed in professional services? What has changed? Thomas J. DeLong: Professionals in professional service firms are reporting greater...
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- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
combined with more sophisticated methods of analyzing it, provide managers with powerful tools to help them isolate the effects of various marketing instruments. The framework developed by Gupta and Steenburgh helps managers think through...
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by Sean Silverthorne
- 04 Feb 2008
- Research & Ideas
Podcast: The Potential Partnership of India and China
Podcast with: Tarun Khanna Interviewer: Sean Silverthorne Running Time: 14 min., 33 sec. The world has an estimated population of 6.6 billion people. One-third of that total resides in just 2 nations: China...
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by Sean Silverthorne
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
makes ideal Harvard Business School case material for teaching everything from multinational strategy to on-the-ground logistics. Marketing professor John A. Quelch recently introduced Tesco PLC: Fresh & Easy in the United States, developed from public sources....
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- 27 Feb 2006
- Research & Ideas
When Rights of First Refusal Are a Bad Deal
economics, and market design, was that the right was structured as what he terms a Before and After Right of First Refusal (BA-ROFR). The right holder is offered an initial deal by the asset owner—the landlord offers to sell the flat to...
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- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
companies are being managed for the long term." Their first order of business was to determine a method for categorizing companies on the short-term/long-term continuum. The answer came in the very words used by executives to discuss...
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- 19 Mar 2007
- Research & Ideas
Handicapping the Best Countries for Business
Africa, Saudi Arabia, Russia, Europe (especially Italy), and the United States. He also helps readers plot their own trajectories and see where countries may be headed in the near future. We asked Vietor to discuss his research and its implications for global business...
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by Sean Silverthorne
- 17 Sep 2014
- Sharpening Your Skills
Sharpen Your Negotiation Skills
consequences of the (surprisingly) limited extent to which social influence research has penetrated the field of negotiation. Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal...
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by Sean Silverthorne
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
risk-taking, a greater focus on commercial activities, and more cross-departmental collaboration," notes the case, cowritten by Garvin and Carin-Isabel Knoop, executive director of HBS's Global Research Group. The story especially...
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