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All HBS Web
(115,934)
- Faculty Publications (37,063)
- August 2021
- Case
Livongo: Scaling a Purpose-Driven Organization in Healthcare
By: Ranjay Gulati, Aseem Shukla and Reva Nohria
When seasoned entrepreneur Glen Tullman founded the chronic health care startup Livongo in 2014, it was personal. His son lived with diabetes, and Tullman knew firsthand how taxing it could be to manage such an unrelenting disease. Livongo set out to empower people...
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Keywords:
Healthcare Industry;
Scaling;
Telehealth;
Health Care and Treatment;
Small Business;
Internet and the Web;
Customer Focus and Relationships;
Growth and Development Strategy;
Opportunities;
Mergers and Acquisitions;
Health Industry
Gulati, Ranjay, Aseem Shukla, and Reva Nohria. "Livongo: Scaling a Purpose-Driven Organization in Healthcare." Harvard Business School Case 422-017, August 2021.
- Summer 2021
- Article
Predictable Country-level Bias in the Reporting of COVID-19 Deaths
We examine whether a country’s management of the COVID-19 pandemic relate to the downward biasing of the number of reported deaths from COVID-19. Using deviations from historical averages of the total number of monthly deaths within a country, we find that the...
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Keywords:
COVID-19;
Deaths;
Reporting;
Incentives;
Government Policy;
Health Pandemics;
Health Care and Treatment;
Country;
Crisis Management;
Outcome or Result;
Reports;
Policy
Kobilov, Botir, Ethan Rouen, and George Serafeim. "Predictable Country-level Bias in the Reporting of COVID-19 Deaths." Journal of Government and Economics 2 (Summer 2021).
- August 2021 (Revised March 2022)
- Teaching Note
Family Matters: Governance at the Zamil Group
By: Christina R. Wing, Suraj Srinivasan and Esel Çekin
Teaching Note for HBS Case No. 620-009.
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- August 2021
- Teaching Note
From Beirut with Love (A) and (B)
By: Christina R. Wing and Esel Çekin
Teaching Note for HBS Case Nos. 619-024 and 619-027.
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- 2021
- Working Paper
'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback
By: Nicole Abi-Esber, Jennifer Abel, Juliana Schroeder and Francesca Gino
People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces....
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Keywords:
Feedback;
Helping;
Prosocial Behavior;
Relationships;
Social Psychology;
Theory;
Perception
Abi-Esber, Nicole, Jennifer Abel, Juliana Schroeder, and Francesca Gino. "'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback." Harvard Business School Working Paper, No. 22-009, August 2021.
- August 2021
- Supplement
Crisis at the 11th Hour — Protagonist Video
By: Rebecca Henderson and Trevor Fetter
A successful lawyer describes an important decision she had to make as a young attorney about whether to disclose information in a contract.
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Henderson, Rebecca, and Trevor Fetter. "Crisis at the 11th Hour — Protagonist Video." Harvard Business School Multimedia/Video Supplement 321-706, August 2021.
- August 2021
- Teaching Note
Moderna (A)
By: Marco Iansiti, Karim R. Lakhani, Kerry Herman and Amy Klopfenstein
Teaching Note for HBS Case No. 621-032.
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- August 13, 2021
- Other Article
New Child Tax Credit Should Be a Call to Action for Banks
By: Bob Neuhaus, Daniel Schneider and Peter Tufano
Neuhaus, Bob, Daniel Schneider, and Peter Tufano. "New Child Tax Credit Should Be a Call to Action for Banks." American Banker (August 13, 2021).
- August 2021
- Teaching Note
Ready for Take-Off at Jet It
By: Gary P. Pisano, Hise O. Gibson and Nicole Gilmore
- Article
Why Today Is Math Geeks' Favorite Friday the 13th in a Century
Kominers, Scott Duke. "Why Today Is Math Geeks' Favorite Friday the 13th in a Century." Every (August 13, 2021).
- August 12, 2021
- Article
How to Build a Life: The Link Between Happiness and a Sense of Humor
By: Arthur C. Brooks
Brooks, Arthur C. "How to Build a Life: The Link Between Happiness and a Sense of Humor." The Atlantic (August 12, 2021).
- August 2021
- Supplement
Kitopi: The Brave New World of Cloud Kitchens
By: Antonio Moreno and Anibha Singh
- August 2021 (Revised February 2022)
- Supplement
Melissa Wood Health: How to Win in the Creator Economy
By: Eva Ascarza
- August 2021 (Revised February 2022)
- Supplement
Melissa Wood Health: How to Win in the Creator Economy
By: Eva Ascarza
- August 2021 (Revised January 2024)
- Teaching Note
Melissa Wood Health: How to Win in the Creator Economy
By: Eva Ascarza
- August 2021
- Case
Mylestone: Can Multiple Pivots Preserve the Life of a Death Tech Startup?
By: Shikhar Ghosh and Marilyn Morgan Westner
Dave Balter and Jim Myers co-founded Mylestone, a death tech startup that applied technology to transform how grieving people memorialize the dead. The startup addressed a cultural problem and promised to solve a pressing need in the antiquated, multi-billion dollar...
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Keywords:
Pivot;
Startup;
Business Model;
Cryptocurrency;
Ethical Decision Making;
Emotions;
Growth and Development Strategy;
Ethics;
Market Entry and Exit;
Customer Relationship Management;
Loss;
Change Management;
Relationships
Ghosh, Shikhar, and Marilyn Morgan Westner. "Mylestone: Can Multiple Pivots Preserve the Life of a Death Tech Startup?" Harvard Business School Case 822-018, August 2021.
- August 12, 2021
- Article
The Endless Digital Workday
By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers
The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,...
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Keywords:
Remote Work;
Workday;
Team Overlap;
Groups and Teams;
Employees;
Performance Productivity;
Management
Narayan, Arjun, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers. "The Endless Digital Workday." Harvard Business Review Digital Articles (August 12, 2021).
- Article
Design Physical and Digital Spaces to Foster Inclusion
By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips
Often, strategies around making organizations more anti-racist focus on changing hearts and minds. Sometimes this isn’t enough, however, and can result in backlash or increased self-segregation among white employees. In these situations, leaders should consider using...
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Keywords:
Anti-racism;
Inclusion;
Work Environment;
Organizational Culture;
Diversity;
Change Management
Anicich, Eric, Jon M. Jachimowicz, Merrick Osborne, and L. Taylor Phillips. "Design Physical and Digital Spaces to Foster Inclusion." Harvard Business Review (website) (August 11, 2021).
- August 2021
- Supplement
Muddy Waters vs. eHealth: The Debate of a 'Lifetime'
By: Jonas Heese
Heese, Jonas. "Muddy Waters vs. eHealth: The Debate of a 'Lifetime'." Harvard Business School Multimedia/Video Supplement 121-711, August 2021.
- August 2021 (Revised August 2021)
- Supplement
CPE and SUS Environmental: You’ve Got to Know When to Hold ‘Em (B)
By: Josh Lerner and Franko Jira
Lerner, Josh, and Franko Jira. "CPE and SUS Environmental: You’ve Got to Know When to Hold ‘Em (B)." Harvard Business School Supplement 822-010, August 2021. (Revised August 2021.)