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All HBS Web
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- Faculty Publications (1,411)
Show Results For
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All HBS Web
(6,129)
- Faculty Publications (1,411)
- Research Summary
Consumerism and the Distributed Delivery of Health Care
- Research Summary
Cost Management and Management Control Systems in Hospitals
Hospitals tend not to have very good cost accounting and control systems. More broadly, there is enormous opportunity for managing costs and aligning incentives in the health care industry. I am studying how cost accounting methods can be used to... View Details
- Research Summary
Cost Management Systems
- Research Summary
Current Research
Professor John is a behavioral scientist who uses both laboratory and field experiments to investigate questions that are at the intersection of marketing, organizational behavior, and public policy.
Professor John’s work has been published in leading... View Details
- Forthcoming
- Article
From Bupkis to Sechel in Health Care
- Simulation
Going to the Dentist: Futuredontics
- Research Summary
Innovating in Health Care
- Forthcoming
- Book
Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models
- Research Summary
Innovation and Performance Improvement in Health Care
- Teaching Interest
Managing Health Care Delivery - Executive Education
- Teaching Interest
Managing Service Operations
Managing Service Operations (MSO) focuses on how firms can deliver excellent service while achieving business success. This involves a deep understanding of customers, competitors, and the firm's internal mechanisms.
Career Focus
Managing Service... View Details
- Teaching Interest
Overview
- Teaching Interest
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- Teaching Interest
Overview
Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.
Career Focus
For... View Details
- Research Summary
Overview
- Research Summary
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- Research Summary
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- Research Summary