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All HBS Web
(6,888)
- Faculty Publications (2,749)
- September 1976 (Revised January 1977)
- Case
Del Norte Paper Co. (C)
Designed to serve two roles: first, it provides a reasonably comprehensive description of an ongoing capital budgeting system for the international operations of a large American company. Second, it allows the student to focus upon and critically analyze a series of...
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Keywords:
Capital Budgeting;
International Relations;
Globalized Markets and Industries;
Goals and Objectives;
Service Delivery;
Business Subsidiaries;
Performance Evaluation;
Performance Expectations;
Financial Services Industry;
Financial Services Industry
Sahlman, William A. "Del Norte Paper Co. (C)." Harvard Business School Case 177-036, September 1976. (Revised January 1977.)
- September 1976 (Revised July 1995)
- Case
Texas Instruments: Time Products Division
Outlines the components of Texas Instruments' low-cost digital watch. Focus is on getting the assembly line running smoothly and efficiently in order to meet production cost and delivery requirements.
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Keywords:
Cost;
Production;
Service Delivery;
Performance Efficiency;
Electronics Industry;
Electronics Industry
Wheelwright, Steven C. "Texas Instruments: Time Products Division." Harvard Business School Case 677-043, September 1976. (Revised July 1995.)
- April 1976
- Background Note
Capacity Planning for Service Firms
By: W. Earl Sasser
Sasser, W. Earl. "Capacity Planning for Service Firms." Harvard Business School Background Note 676-165, April 1976.
- February 1976 (Revised November 1983)
- Case
EG&G, Inc. (B)
Raises the dilemmas of making strategic decisions within an organizational construct. The divestment of a division of the company raises not only strategic issues but organizational and interpersonal ones as well. The decision is framed through the strategic planning...
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Keywords:
Business Divisions;
Decisions;
Business or Company Management;
Organizations;
Strategic Planning;
Strategy;
Service Industry
Porter, Michael E. "EG&G, Inc. (B)." Harvard Business School Case 376-188, February 1976. (Revised November 1983.)
- January 1976
- Case
Weightman, Lawson & Frank (The Underwriting Decision)
Hayes, Samuel L., III. "Weightman, Lawson & Frank (The Underwriting Decision)." Harvard Business School Case 276-159, January 1976.
- December 1975
- Supplement
E.F. Hutton and Co. (C)
Keywords:
Financial Services Industry
Hayes, Samuel L., III. "E.F. Hutton and Co. (C)." Harvard Business School Supplement 276-110, December 1975.
- November–December 1975
- Article
Lessons from the 1974 CD Market
By: D. B. Crane
Crane, D. B. "Lessons from the 1974 CD Market." Harvard Business Review 53, no. 6 (November–December 1975).
- October 1975
- Case
E.F. Hutton and Co. (B)
Keywords:
Financial Services Industry
Hayes, Samuel L., III. "E.F. Hutton and Co. (B)." Harvard Business School Case 276-109, October 1975.
- April 1975 (Revised November 1988)
- Case
La Grande Alliance-Restaurant Francaise
By: Claudine B. B. Malone and Carliss Y. Baldwin
Pricing of meals for exclusive French restaurant.
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Malone, Claudine B. B., and Carliss Y. Baldwin. "La Grande Alliance-Restaurant Francaise." Harvard Business School Case 175-266, April 1975. (Revised November 1988.)
- April 1975 (Revised May 1993)
- Case
New Hampshire-Vermont Hospitalization Service
Herzlinger, Regina E. "New Hampshire-Vermont Hospitalization Service." Harvard Business School Case 175-243, April 1975. (Revised May 1993.)
- September 1973 (Revised October 1980)
- Case
Sea Pines Racquet Club
By: W. Earl Sasser
The student is required to develop a strategy for a tennis club of a large resort area. The tennis director must decide how many courts he needs to build within the next three years, what surface they should have, and how much he should charge for their use....
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Keywords:
Price;
Service Operations;
Organizations;
Performance Capacity;
Planning;
Strategy;
Accommodations Industry;
Accommodations Industry
Sasser, W. Earl. "Sea Pines Racquet Club." Harvard Business School Case 674-011, September 1973. (Revised October 1980.)
- November 1972 (Revised July 2023)
- Case
Benihana of Tokyo
By: W. Earl Sasser
Discusses the development of a chain of "theme" restaurants. The student is asked to evaluate the current operating strategy and suggest a long-term expansion strategy.
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Keywords:
Expansion;
Business Strategy;
Brands and Branding;
Food and Beverage Industry;
Food and Beverage Industry
Sasser, W. Earl. "Benihana of Tokyo." Harvard Business School Case 673-057, November 1972. (Revised July 2023.)
- Teaching Interest
Digital Marketing Strategy
By: John A. Deighton
When the tools of marketing change, strategies change too. The focus of this course is on firms trying to navigate the transition from offline to online market-making and strategy development. Our concern is primarily with corporations that have products and... View Details
- Forthcoming
- Article
Half the Firms, Double the Profits: Public Firms' Transformation, 1996–2022
By: Mark J. Roe and Charles CY Wang
The number of public firms in the United States has halved since the beginning of the twenty-first century, causing consternation among corporate and securities law regulators. The dominant explanations, often advanced by Securities and Exchange commissioners when...
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Keywords:
IPO;
Public Company;
Corporate Law;
Private Equity;
Venture Capital;
Securities Regulation;
Mergers And Acquisitions;
Monopoly;
Sarbanes-Oxley Act;
Concentration Levels;
Antitrust
Roe, Mark J., and Charles CY Wang. "Half the Firms, Double the Profits: Public Firms' Transformation, 1996–2022." Journal of Law, Finance, and Accounting (forthcoming).
- Forthcoming
- Article
Improving Customer Compatibility with Tradeoff Transparency
By: Ryan W. Buell and MoonSoo Choi
Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run...
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Keywords:
Transparency;
Customer Selection;
Customer Compatibility;
Retention;
Service Operations;
Service Delivery;
Marketing Strategy;
Marketing Communications;
Customer Focus and Relationships;
Customer Satisfaction;
Banking Industry;
Australia
Buell, Ryan W., and MoonSoo Choi. "Improving Customer Compatibility with Tradeoff Transparency." Management Science (forthcoming). (Pre-published online May 8, 2024.)
- Research Summary
India Transformed? Insights from the Firm Level 1988-2005 (with Anusha Chari)
By: Laura Alfaro
Using firm-level data this paper analyzes, the transformation of India’s economic structure following the implementation of economic reforms. The focus of the study is on publicly-listed and unlisted firms from across a wide spectrum of manufacturing and services...
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- Forthcoming
- Book
Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models
Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to startups,...
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Keywords:
Health Care and Treatment;
Service Delivery;
Product Development;
Business Model;
Innovation and Invention;
Health Industry
Herzlinger, Regina E. Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models. Boston, MA: John Wiley & Sons, forthcoming.
- Teaching Interest
Large-Scale Investment (LSI, MBA Elective Curriculum)
By: Benjamin C. Esty
Large-Scale Investment (LSI) is a case-based course about project finance that is designed for second-year MBA students. Project finance involves the creation of a legally independent project company financed with nonrecourse debt for the purpose of investing in a...
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- Teaching Interest
Managing International Trade and Investment
By: Dante Roscini
Managing International Trade and Investment (MITI) is designed for students who expect to engage directly or indirectly in commerce and in strategic or financial investments across national borders. It covers concepts that are relevant to a number of operating and...
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- Teaching Interest
Managing Service Operations
By: Frances X. Frei
Managing Service Operations (MSO) focuses on how firms can deliver excellent service while achieving business success. This involves a deep understanding of customers, competitors, and the firm's internal mechanisms.
Career Focus
Managing Service... View Details