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- Faculty Publications (92)
Show Results For
- All HBS Web (287)
- Faculty Publications (92)
- Article
Choice Architects Reveal a Bias Toward Positivity and Certainty
By: David P. Daniels and Julian Zlatev
Biases influence important decisions, but little is known about whether and how individuals try to exploit others’ biases in strategic interactions. Choice architects—that is, people who present choices to others—must often decide between presenting choice sets with...
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Keywords:
Nudges;
Biases;
Strategic Decision Making;
Social Influence;
Choice Architects;
Choice Architecture;
Reflection Effect;
Certainty Effect;
Loss Aversion;
Decision Making;
Risk and Uncertainty;
Power and Influence
Daniels, David P., and Julian Zlatev. "Choice Architects Reveal a Bias Toward Positivity and Certainty." Organizational Behavior and Human Decision Processes 151 (March 2019): 132–149.
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
should purchase the used Toyota Camry. How consumers weigh those decisions is crucial information for retailers, and is the subject of recent research by Harvard Business School doctoral candidates Todd Rogers and Katy Milkman, in...
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- 22 Oct 2019
- News
When It’s OK to Trust Your Gut on a Big Decision
- 2021
- Working Paper
Cognitive Biases: Mistakes or Missing Stakes?
By: Benjamin Enke, Uri Gneezy, Brian Hall, David Martin, Vadim Nelidov, Theo Offerman and Jeroen van de Ven
Despite decades of research on heuristics and biases, empirical evidence on the effect of large incentives—as present in relevant economic decisions—on cognitive biases is scant. This paper tests the effect of incentives on four widely documented biases: base rate...
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Enke, Benjamin, Uri Gneezy, Brian Hall, David Martin, Vadim Nelidov, Theo Offerman, and Jeroen van de Ven. "Cognitive Biases: Mistakes or Missing Stakes?" Harvard Business School Working Paper, No. 21-102, March 2021.
- Research Summary
Overview
I develop machine learning tools and techniques which enable human decision makers to make better decisions. More specifically, my research addresses the following fundamental questions pertaining to human and algorithmic decision-making:
1. How to build... View Details
1. How to build... View Details
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
In "You Can't Enlarge the Pie," the authors argue that barriers to effective government decision making result in poor decisions about critical issues like the environment, organ transplants, and...
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- 2024
- Working Paper
Improving Human-Algorithm Collaboration: Causes and Mitigation of Over- and Under-Adherence
By: Maya Balakrishnan, Kris Ferreira and Jordan Tong
Even if algorithms make better predictions than humans on average, humans may sometimes have private information
which an algorithm does not have access to that can improve performance. How can we help humans effectively use
and adjust recommendations made by...
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Keywords:
Cognitive Biases;
Algorithm Transparency;
Forecasting and Prediction;
Behavior;
AI and Machine Learning;
Analytics and Data Science;
Cognition and Thinking
Balakrishnan, Maya, Kris Ferreira, and Jordan Tong. "Improving Human-Algorithm Collaboration: Causes and Mitigation of Over- and Under-Adherence." Working Paper, February 2024.
- Article
The Similarity Heuristic
By: Daniel Read and Yael Grushka-Cockayne
Decision makers often make snap judgments using fast‐and‐frugal decision rules called cognitive heuristics. Research into cognitive heuristics has been divided into two camps. One camp has emphasized the limitations and biases produced by the heuristics; another has...
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Read, Daniel, and Yael Grushka-Cockayne. "The Similarity Heuristic." Journal of Behavioral Decision Making 24, no. 1 (January 2011): 23–46.
- Web
Behavioral Economics for Managerial Decision Making - Course Catalog
HBS Course Catalog Behavioral Economics for Managerial Decision Making Course Number 2236 Associate Professor Joshua Schwartzstein Spring; Q3Q4; 3.0 credits28 SessionsProjectQualifies for Management Science Track Credit Course Description...
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- February 2018
- Article
The Impact of a Surprise Donation Ask
By: Christine L. Exley and Ragan Petrie
Individuals frequently exploit "flexibility" built into decision environments to give less. They use uncertainty to justify options benefiting themselves over others, they avoid information that may encourage them to give, and they avoid the ask itself. In this paper,...
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Keywords:
Charitable Giving;
Prosocial Behavior;
Self-serving Biases;
Excuses;
Philanthropy and Charitable Giving;
Behavior
Exley, Christine L., and Ragan Petrie. "The Impact of a Surprise Donation Ask." Journal of Public Economics 158 (February 2018): 152–167.
- October 2020 (Revised May 2023)
- Exercise
SenseAim Technologies: Pricing to Win
By: Elie Ofek, Eyal Biyalogorsky, Marco Bertini and Oded Koenigsberg
This exercise serves to help students understand the proper role and use of costs in a firm’s pricing decisions. The exercise is designed such that the learning of students evolves across a classroom session, starting from understanding which costs are relevant when...
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Ofek, Elie, Eyal Biyalogorsky, Marco Bertini, and Oded Koenigsberg. "SenseAim Technologies: Pricing to Win." Harvard Business School Exercise 521-049, October 2020. (Revised May 2023.)
- May 2012
- Case
Columbia's Final Mission (Abridged) (A)
By: Amy C. Edmondson and Kerry Herman
This case documents decision-making processes, organizational culture, and other contributors to NASA's failed Columbia mission in 2003. Addresses the question of how organizations should deal with "ambiguous threats" - weak signals of potential crisis - and explores...
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Keywords:
Cognitive Biases;
Teams;
Organizational Learning;
Ambiguous Threat;
Leadership;
Organizational Culture;
Decision Making;
Failure;
Crisis Management;
Aerospace Industry
Edmondson, Amy C., and Kerry Herman. "Columbia's Final Mission (Abridged) (A)." Harvard Business School Case 612-095, May 2012.
- 2009
- Working Paper
Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy
When facing a cross-border negotiation, the standard preparatory assessments—of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc.—should be... View Details
Keywords:
Decision Making;
Cross-Cultural and Cross-Border Issues;
Corporate Governance;
Negotiation Process;
Organizational Culture;
Business and Government Relations
Sebenius, James K. "Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy." Harvard Business School Working Paper, No. 10-050, December 2009.
- May 2012
- Supplement
Columbia's Final Mission (Abridged) (B)
By: Amy C. Edmondson and Kerry Herman
Keywords:
Cognitive Biases;
Teams;
Organizational Learning;
Ambiguous Threat;
Risk and Uncertainty;
Organizational Change and Adaptation;
Leadership;
Corporate Disclosure;
Groups and Teams;
Decision Making;
Organizational Culture;
Public Administration Industry;
Aerospace Industry
Edmondson, Amy C., and Kerry Herman. "Columbia's Final Mission (Abridged) (B) ." Harvard Business School Supplement 612-096, May 2012.
- 2023
- Working Paper
Words Can Hurt: How Political Communication Can Change the Pace of an Epidemic
By: Jessica Gagete-Miranda, Lucas Argentieri Mariani and Paula Rettl
While elite-cue effects on public opinion are well-documented, questions remain as
to when and why voters use elite cues to inform their opinions and behaviors. Using
experimental and observational data from Brazil during the COVID-19 pandemic, we
study how leader...
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Keywords:
Elites;
Public Engagement;
Politics;
Political Affiliation;
Political Campaigns;
Political Influence;
Political Leadership;
Political Economy;
Survey Research;
COVID-19;
COVID-19 Pandemic;
COVID;
Cognitive Psychology;
Cognitive Biases;
Political Elections;
Voting;
Power and Influence;
Identity;
Behavior;
Latin America;
Brazil
Gagete-Miranda, Jessica, Lucas Argentieri Mariani, and Paula Rettl. "Words Can Hurt: How Political Communication Can Change the Pace of an Epidemic." Harvard Business School Working Paper, No. 24-022, October 2023.
- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
University—found that anger can make a person come across as guilty even when they are not. Too often, when an employee is accused of wrongdoing, people evaluating the situation can make snap judgments based on biases and hunches. This...
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Keywords:
by Michael Blanding
- 17 May 2018
- Sharpening Your Skills
You Probably Have a Bias for Making Bad Decisions. Here's Why.
audience of the day with the president, believing the last idea he hears is the one most likely to be chosen. If true, the president is no better or worse than most of us in allowing cognitive biases to cloud our thinking. We are, for...
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Keywords:
by Sean Silverthorne
- 24 Aug 2015
- News
What Facebook’s Anti-Bias Training Program Gets Right
- 2013
- Chapter
Behavioral Corporate Finance: A Current Survey
By: Malcolm Baker and Jeffrey Wurgler
We survey the theory and evidence of behavioral corporate finance, which generally takes one of two approaches. The market timing and catering approach views managerial financing and investment decisions as rational managerial responses to securities mispricing. The...
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Keywords:
Managerial Roles;
Theory;
Corporate Finance;
Financial Management;
Investment;
Market Timing;
Behavioral Finance;
Prejudice and Bias;
Economics;
Forecasting and Prediction
Baker, Malcolm, and Jeffrey Wurgler. "Behavioral Corporate Finance: A Current Survey." In Handbook of the Economics of Finance, Volume 2A: Corporate Finance, edited by George M. Constantinides, Milton Harris, and Rene M. Stulz, 357–424. Handbooks in Economics. New York: Elsevier, 2013.
Behavioral Corporate Finance: A Survey
In this chapter, we survey the theory and evidence of behavioral corporate finance, which generally takes one of two approaches. The market timing and catering approach views managerial financing and investment decisions as rational managerial responses to... View Details