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- Faculty Publications (56)
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
attained top positions in corporations or professional services firms. These women thrived, they found, because of three characteristics that are key to resilience: emotional intelligence, authenticity, and agility. The women were adept at reading View Details
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Sean Silverthorne
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
Cappelli says the research is clear: “The evidence is unbelievably huge. Basically, older workers perform better on just about everything.” Specifically, they have lower absenteeism, less turnover, and superior interpersonal skills....
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- 08 Feb 2011
- First Look
First Look: Feb. 8
significantly enriched. We then discuss several applications related to online and brick-and-mortar intermediaries. American Exceptionalism?: A Comparative Analysis of the Origins and Trajectory of U.S. Business Education Development...
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Sean Silverthorne
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate. Not every idea is good, and yes there are stupid...
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by Sean Silverthorne
- 23 Dec 2014
- First Look
First Look: December 23
feeling anxious shapes intrapsychic aspects of cognition, much less is known about how anxiety affects interpersonal aspects of cognition. Here, we examine the influence of incidental experiences of anxiety on perceptual and conceptual...
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Carmen Nobel
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
shielded them from responsibility. The lack of performance standards related directly to the organization's inability to deal with conflict. Many managers could not abide open conflict in meetings. Disagreements over issues were...
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by Bill George
- Web
2018 Symposium - Race, Gender & Equity
of Group Relations. She is a Licensed Psychologist with a specialty adult practice in issues related to work or interpersonal relationships. Flora earned her black belt in Tae Kwon Do, plays competitive...
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- 22 Apr 2008
- First Look
First Look: April 22, 2008
crises, the Dasheng cotton mills became a state-owned enterprise in 1953. In the wake of the economic reforms, the successor to the original Dasheng Enterprise was restructured as the Jiangsu Dasheng Co. Ltd. in 1996. Issues of corporate governance, legal environment,...
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Martha Lagace
- 01 Sep 2008
- News
The Levitt Brand
Robert Sullivan (MBA ’61). “Levitt made me a convert. He taught that marketing is the guts of any business, that it’s critical to understanding the connection between sales, manufacturing, finance, human resources, and interpersonal...
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- Web
Making Difficult Decisions: The General Manager’s Job (MDD) - Course Catalog
to teach a set of related ideas and frameworks. Session Type I: MDD has 10 HBS Case Study classes – spanning sectors, industries, and organization size. In each, GMs face one or more important decisions, and wrestle with multiple...
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- 13 Jan 2009
- First Look
First Look: January 13, 2009
as complicated local etiquette, obscured decision-making processes, and heavy reliance on interpersonal relationships instead of legal instruments all add to the complexities of Sino-foreign business negotiations and can make the process...
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Martha Lagace
- Web
Podcast - Managing the Future of Work
while associate’s can add some value to a lifetime earnings of an individual, it’s not dramatically so compared to a bachelor’s degree, where you really unlock that potential. As it relates to the growth, there is no doubt that the first...
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- 10 Oct 2007
- First Look
First Look: First Look: October 10
Negotiation Strategy: Pattern Recognition Game Harvard Business School Note 908-015 In negotiation, correctly identifying your counterpart's strategy is vital. Only then can you constructively influence their behavior—or adapt appropriately to what they are doing. This...
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Martha Lagace
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
in the physical distance between sites and culture differences that multinational corporations have to deal with and, yes, creating a positive setting for voice can be a serious challenge. However, bosses can be arrogant or busy or lacking in View Details
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by Sarah Jane Gilbert
- 01 Jun 2020
- News
Effective Communication in the Age of Zoom
changed the way we work. But according to Rachel Greenwald (MBA 1993), some of the core tenets of interpersonal communication that were important in the office remain just as important in our new digital workspaces—we just need to adjust...
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Zoom
- 17 Aug 2010
- First Look
First Look: August 17
their resources-knowledge of each other and knowledge of their work-into superior performance. We develop and test theory linking these resources to communication quality. We demonstrate that interpersonal familiarity is a critical...
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Martha Lagace
- 21 Nov 2017
- News
Alumni Peer into the Future of Energy
manage people will not. Study interpersonal relations, finance, and change management.” Joseph Santo (MBA 2017) Business Development, Distributed Energy, NextEra Energy Resources “I work in distributed energy at NextEra Energy, which...
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- Web
Podcast - Managing the Future of Work
activity that is most highly related to employee engagement among the different ways people decide where they’re going to work.Kerr: Does your research suggest that it’s mostly about people’s lives being improved, in the sense of they can...
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- 15 Oct 2008
- First Look
First Look: October 15, 2008
Accepting this position would be a move back into mainstream media but also a career shift from line positions to a corporate staff role. The case profiles Fili-Krushel's media experiences, and her use of interpersonal influence and...
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Martha Lagace
- Web
One-Year Action Plan Update - Advancing Racial Equity
areas. Do you want to maybe give an example of where you think we might not have made as much progress as we would like to? Jan Hammond: We had, in our initial plan, the idea of setting up a racial equity initiative at HBS that would focus on research on racial equity...
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