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Show Results For
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All HBS Web
(261)
- News (68)
- Research (151)
- Events (1)
- Multimedia (1)
- Faculty Publications (72)
- 16 Sep 2022
- Blog Post
Climate Stories Episode #9: Shelly Xu (MBA 2021) Reducing Waste Through Beautiful Design
charges a fixed fee for a “managed service” product with which she can run the algorithm in-house while co-designing and iterating with brands. To drive revenue in the short term, Shelly is creating her own zero waste products as well as creating “merch” or View Details
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
Most still concentrate on holding in inventory finished merchandise for which there is a relatively stable demand—products described in the study as "basics" (that is, those with a long shelf life, such as men's white dress shirts) and...
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- 01 Sep 2016
- News
The Taxi Wars of Jakarta
business model that in many respects mirrors Go-Jek’s, down to the green helmets and jackets that its drivers wear. In a city short on a transportation infrastructure, the companies are also competing as delivery services. Both have teamed up with big e-commerce sites...
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- 01 Dec 2009
- News
Seven Honored with Alumni Achievement Award
On October 19, the School conferred its highest honor, the Alumni Achievement Award, on seven distinguished individuals. Since 1968, the School has selected outstanding men and women for the award, recognizing their accomplishments in the public and the private...
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- 05 Feb 2014
- Research & Ideas
Can Putin Score Olympic Gold?
merchandise sales, with sales so far topping only $30 million, compared to Vancouver's $51 million. Such lackluster performance spells trouble not only for the Games themselves, but also for all of the brands that hope to ride its bobsled...
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- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
competing grocers bid for the right to gather a shopper's data by offering discounts on merchandise to program members and in some cases by offering members non-price benefits such as superior service. Anonymous mass markets are giving...
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- 22 Feb 2022
- News
Launch Codes
Pak (MBA 2015) founding member and CMO at Blueland; Alumni track winner, 2019 Forget the Past Sebastian Monroy (MBA 2018) and I launched Zubale as a marketplace to connect independent contractors to consumer goods companies in need of View Details
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
importantly, these gains were driven entirely by increases in exports, which as a percentage of GDP rose to 30 percent, much higher than the typical 20 percent that was the norm 10 years ago. Merchandise exports rose between 2007 and 2014...
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by George Serafeim
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
Loyalty In Retail Self-service retail, which started with customers selecting their own merchandise in the 1930s and evolved to modern conveniences including self-checkout lanes, has saved businesses labor costs and customers time. But...
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- 26 Aug 2008
- First Look
First Look: August 26, 2008
billion in sales, many believed that a more disciplined approach to operations would be important for future growth. As a result, the company hired Bob Nardelli, a former GE executive, to lead the change. When Bob Nardelli became the Chairman and CEO in 2000, he...
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Sean Silverthorne
- 25 Mar 2014
- First Look
First Look: March 25
souvenir and merchandise stands, and the firms that provide rides. It then asks whether there are unexploited opportunities to capture more value from Oktoberfest globally. Purchase this case:...
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Sean Silverthorne
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
downtime. Departmental specialists can assist customers during busy periods and order merchandise and arrange their sections during slack hours. The results? Customers receive better service. Employees have more predictable schedules, one...
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- 27 Apr 2010
- First Look
First Look: April 27
growth track but remains chiefly concerned about its vulnerability to supply disruptions and to increases in merchandise costs from higher input prices. The firm appears quite overvalued based on a multiples analysis but considerably...
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Martha Lagace
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
that merchandise would no longer carry individual price tags and that shoppers might be overcharged at the register. More recently, customers have expressed concern that electronic shelf labels could be used to raise prices between the...
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- 01 Dec 1996
- News
An Entrepreneurial Journey
pulmonary and cardiovascular diseases and diabetes. He also leads a new merchandising and media company serving the African-American community via the Internet. Of these ever-changing challenges, he quips, "I just enjoy learning new...
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- 09 Jun 2015
- First Look
First Look: June 9, 2015
sales have been strong, but due to the company's novel sizing scheme, which provides more measurement dimensions than typical women's clothing, inventory is high and operations are complex. Operational challenges have made it difficult to consistently deliver better...
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Sean Silverthorne
- 05 Jun 2007
- First Look
First Look: June 5, 2007
competition by moving quickly into new cities, balancing the buying power of multinational retailers who were also purchasing merchandise for export, leveraging Beijing Hualian's understanding of the rapidly changing domestic market,...
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Martha Lagace
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms and tire-kick TVs and sound systems before buying. But the...
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by Michael Blanding
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
related to your brand. Where you set up buying offices in major cities around the world is related to your brand. What kind of credit policies you extend to your customers, and to whom, and on what terms, is related to your brand. What kind of View Details
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by Martha Lagace
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
fund sector, today is undergoing substantial transformation, thanks to the Internet's growing reach. Unlike other areas of Internet commerce, such as online bookstores, where the cost of merchandise is roughly equivalent to in-store...
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Garry Emmons