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- All HBS Web (80)
- Faculty Publications (29)
- 31 Dec 2019
- News
How Selfish Motives Drive People To Make Dumb Mistakes
- September 2019
- Supplement
Legal Time Case – Video Short 1
By: Christine L Exley, Katherine B. Coffman and Joshua Schwartzstein
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
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Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time Case – Video Short 1." Harvard Business School Multimedia/Video Supplement 920-703, September 2019.
- November 2017 (Revised December 2019)
- Case
Redfin: Redefine Real Estate
By: Hong Luo and Huafeng Yu
Founded in 2004, Redfin envisioned a light-touch model in which clients self-served using the digital platform in exchange for a significantly lower fee than traditional agents. Realizing the narrow appeal of its initial model, Redfin had made significant changes to...
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Keywords:
Adaptation;
Growth and Development Strategy;
Decision Choices and Conditions;
Real Estate Industry;
North America
Luo, Hong, and Huafeng Yu. "Redfin: Redefine Real Estate." Harvard Business School Case 718-430, November 2017. (Revised December 2019.)
- September 2019
- Supplement
Legal Time Case – Video Short 2
By: Christine L Exley, Katherine B. Coffman and Joshua Schwartzstein
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
View Details
Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time Case – Video Short 2." Harvard Business School Multimedia/Video Supplement 920-704, September 2019.
- August 2019
- Case
Legal Time Case
By: Christine L. Exley, Katherine B. Coffman and Joshua Schwartzstein
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
View Details
Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time Case." Harvard Business School Case 920-010, August 2019.
- Article
Thin Political Markets: The Soft Underbelly of Capitalism
By: Karthik Ramanna
"Thin political markets" are the processes through which some of the most complex and critical institutions of our capitalist system are determined—e.g., our accounting-standards infrastructure. In thin political markets, corporate managers are largely...
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Keywords:
Business And Society;
Lobbying;
Sustainability;
Leadership;
Economic Systems;
Accounting;
Business and Community Relations;
Financial Institutions;
Business and Government Relations
Ramanna, Karthik. "Thin Political Markets: The Soft Underbelly of Capitalism." California Management Review 57, no. 2 (Winter 2015): 5–19.
Thin Political Markets: The Soft Underbelly of Capitalism
California Management Review Vol. 57, No. 2 (Winter 2015), pp. 5-19.
“Thin political markets” are the processes through which some of the most complex and critical institutions of our capitalist system are determined—e.g., our... View Details
“Thin political markets” are the processes through which some of the most complex and critical institutions of our capitalist system are determined—e.g., our... View Details
- 28 Sep 2007
- Working Paper Summaries
Digital Interactivity: Unanticipated Consequences for Markets, Marketing, and Consumers
Keywords:
by John A. Deighton & Leora Kornfeld
- May 2014
- Article
Cynicism in Negotiation: When Communication Increases Buyers' Skepticism
By: Eyal Ert, Stephanie J. Creary and Max H. Bazerman
The economic literature on negotiation shows that strategic concerns can be a barrier to agreement, even when the buyer values the good more than the seller. Yet behavioral research demonstrates that human interaction can overcome these strategic concerns through...
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Ert, Eyal, Stephanie J. Creary, and Max H. Bazerman. "Cynicism in Negotiation: When Communication Increases Buyers' Skepticism." Judgment and Decision Making 9, no. 3 (May 2014): 191–199.
- 2010
- Working Paper
Cognitive Barriers to Environmental Action: Problems and Solutions
By: Lisa L. Shu and Max Bazerman
We explore interventions at the individual level and focus on recognized cognitive barriers from behavioral decision-making literature. In particular, we highlight three cognitive barriers that impede sound individual decision making that have particular relevance to...
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Keywords:
Decision Choices and Conditions;
Judgments;
Consumer Behavior;
Environmental Sustainability;
Cognition and Thinking;
Prejudice and Bias
Shu, Lisa L., and Max Bazerman. "Cognitive Barriers to Environmental Action: Problems and Solutions." Harvard Business School Working Paper, No. 11-046, November 2010.
- January 2014
- Article
Self-reported Ethical Risk Taking Tendencies Predict Actual Dishonesty
By: Liora Zimerman, Shaul Shalvi and Yoella Bereby-Meyer
Are people honest about the extent to which they engage in unethical behaviors? We report an experiment examining the relation between self-reported risky unethical tendencies and actual dishonest behavior. Participants’ self-reported risk taking tendencies were...
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Keywords:
DOSPERT;
Risk Taking;
Honesty;
Lying;
Dishonesty;
Unethical Behavior;
Moral Sensibility;
Cognition and Thinking
Zimerman, Liora, Shaul Shalvi, and Yoella Bereby-Meyer. "Self-reported Ethical Risk Taking Tendencies Predict Actual Dishonesty." Judgment and Decision Making 9, no. 1 (January 2014): 58–64.
- 2018
- Working Paper
Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors
By: Jeremy Yip, Kelly Kiyeon Lee, Cindy Chan and Alison Wood Brooks
Previous research has revealed that expressing gratitude motivates prosocial behavior in cooperative relationships. However, expressing gratitude in competitive interactions may operate differently. Across five studies, we demonstrate that individuals interacting with...
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Yip, Jeremy, Kelly Kiyeon Lee, Cindy Chan, and Alison Wood Brooks. "Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors." Harvard Business School Working Paper, No. 18-081, February 2018.
- March 2017
- Article
Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others
By: Todd Rogers, Richard Zeckhauser, F. Gino, Michael I. Norton and Maurice E. Schweitzer
Paltering is the active use of truthful statements to convey a misleading impression. Across two pilot studies and six experiments, we identify paltering as a distinct form of deception. Paltering differs from lying by omission (the passive omission of relevant...
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Rogers, Todd, Richard Zeckhauser, F. Gino, Michael I. Norton, and Maurice E. Schweitzer. "Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others." Journal of Personality and Social Psychology 112, no. 3 (March 2017): 456–473.
- 16 Nov 2010
- First Look
First Look: November 16, 2010
merit action. Third, we interpret events in a self-serving manner, a tendency that causes us to expect others to do more than we do to solve energy problems. We then propose ways in which these biases could actually be used to our...
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Keywords:
Sean Silverthorne
- Article
181 Top CEOs Have Realized Companies Need a Purpose Beyond Profit
By: Claudine Gartenberg and George Serafeim
On August 19, 2019, the Business Roundtable (BR) issued a memo entitled “Statement on the Purpose of a Corporation.” The Business Roundtable, one of the most preeminent business lobbies in the United States, includes 192 CEOs of leading U.S. companies from Apple to...
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Keywords:
Purpose;
Corporate Purpose;
Stakeholder Management;
CEO;
Mission and Purpose;
Business and Stakeholder Relations;
Strategy
Gartenberg, Claudine, and George Serafeim. "181 Top CEOs Have Realized Companies Need a Purpose Beyond Profit." Harvard Business Review (website) (August 20, 2019).
- 15 Dec 2010
- Working Paper Summaries
Cognitive Barriers to Environmental Action: Problems and Solutions
Keywords:
by Lisa L.Shu & Max H. Bazerman
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
to believe they are high ability update on entirely uninformative signals. When we remove self-serving motives, agents appear completely (or much more) rational. Biases due to motivated errors survive standard debiasing interventions...
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Keywords:
Dina Gerdeman
- 11 Apr 2013
- Working Paper Summaries
Managers and Market Capitalism
Keywords:
by Rebecca Henderson & Karthik Ramanna
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
the case are JetBlue's dependence on a reservations system that relies on a dispersed workforce (many agents worked flexible hours from home) and the Web—a low-cost solution that works well until thousands of passengers need to rebook at once (JetBlue's kiosks at JFK...
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- 04 Aug 2010
- News
A Lonely Crusader
agencies, Wall Street analysts, and even the business press for the most part dismissed Ackman as a self-serving crackpot. His message got lost in the rush to discredit the messenger. There are important lessons to be learned from...
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