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All HBS Web
(131)
- News (39)
- Research (64)
- Events (1)
- Multimedia (2)
- Faculty Publications (27)
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- 08 Nov 2017
- Research & Ideas
Handgun Waiting Periods Prevent Hundreds of Homicides Each Year
allow people to act on temporary emotions and impulses. (A recent paper by David Card and Gordon Dahl shows a 10 percent spike in domestic violence immediately after a local National Football League team suffers an upset loss, highlighting the link between flashes of...
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by Dina Gerdeman
- 25 Aug 2009
- First Look
First Look: August 25
pooling equilibria exist becomes smaller, and firms are more likely to anger consumers. Regulation can increase welfare, for example, through fines (even if there are no changes in prices). We illustrate these gains in a monopoly setting,...
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Martha Lagace
- May – June 2011
- Article
Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness.
By: Boris Groysberg, Jeffrey T. Polzer and Hillary Anger Elfenbein
Can groups become effective simply by assembling high status individual performers? Though an affirmative answer may seem straightforward on the surface, this answer becomes more complicated when group members benefit from collaborating on interdependent tasks....
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Keywords:
Groups and Teams;
Equity;
Theory;
Human Resources;
Integration;
Body of Literature;
Performance Effectiveness;
Status and Position;
Experience and Expertise
Groysberg, Boris, Jeffrey T. Polzer, and Hillary Anger Elfenbein. "Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness." Organization Science 22, no. 3 (May–June 2011): 722–737.
- January 2008
- Article
Do Well by Doing Good? Don't Count on It
By: Joshua D. Margolis, Hillary Anger Elfenbein and James P. Walsh
Research over 35 years shows only a weak link between socially responsible corporate behavior and good financial performance. However, there's no evidence of risk in doing good, only in being exposed for misdeeds.
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Keywords:
Values and Beliefs;
Profit;
Corporate Social Responsibility and Impact;
Performance Effectiveness;
Behavior
Margolis, Joshua D., Hillary Anger Elfenbein, and James P. Walsh. "Do Well by Doing Good? Don't Count on It." Social Responsibility. Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 19.
- 28 Jun 2010
- HBS Case
Cincinnati Children’s Hospital Medical Center
hospital staff tackled the situation head-on, finding that the data galvanized families rather than angering them. The clinic went on to change its processes and communications based on input from seventeen patient-parent team members....
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- 20 Sep 2006
- Research & Ideas
The Power of Ordinary Practices
trivial, mundane, day-by-day things that leaders do and say can have an enormous impact. My guess is that a lot of leaders have very little sense of the impact that they have. That's particularly true of the negative behaviors. I don't think that the ineffective team...
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Re: Teresa M. Amabile
- 08 May 2006
- Research & Ideas
The Cost of Cutting in Line
violates the norm. From a social point of view, this is quite ingenious. In groups with helping norms, there will always be some people who try to exploit the friendliness of others. The anger displayed in the experiment protects the...
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by Sean Silverthorne
- 09 Feb 2010
- First Look
First Look: Feb. 9
http://www.e-elgar.co.uk/Bookentry_Main.lasso?id=13257 Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness Authors:Boris Groysberg, Jeffrey T. Polzer, and Hillary Anger Elfenbein...
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Martha Lagace
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
organizations fail to learn from what happened in New Orleans, that may be the ultimate tragedy of a series of events that evoked feelings ranging from anger to embarrassment from the largest group of respondents to any of these columns...
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by James Heskett
- 23 Dec 2014
- First Look
First Look: December 23
experiencing other negative, high-arousal emotions (i.e., anger or disgust) or neutral feelings, anxious participants displayed greater egocentrism in their mental-state reasoning: they were more likely to describe an object using their...
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Carmen Nobel
- 14 Apr 2014
- Research & Ideas
Difficulties for Women Bridging Racial, Generational, and Global Divides
the news network for suggesting that black females would cast votes based on gender or race rather on candidates' political platforms. During that same period, Oprah Winfrey endorsed Obama for president, angering many of her female fans....
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by Carmen Nobel
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
Third World, and they paid little attention to the concerns of the poor countries. When disputes arose, the new system proved largely unacceptable to the host countries. They have been angered by insurance awards in which the poor...
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- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
expressing strong anger (36.3 percent of incidents in first class versus 27.8 percent in economy). Economy incidents were more likely to involve emotional outbursts (6.2 percent of incidents in economy versus 2.2 percent in first class)....
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- 16 Dec 2008
- First Look
First Look: December 16, 2008
with anger when others show themselves not to be minimally altruistic. With heterogeneous agents, this can account for the experimental results of ultimatum and dictator games. Moreover, it can account for the surprisingly large fraction...
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Sean Silverthorne
- 27 Jan 2009
- First Look
First Look: January 27, 2009
change effort is doomed. Kotter reveals the insidious nature of complacency in all its forms and guises. In this exciting new book, Kotter explains: How to go beyond "the business case" for change to overcome the fear and anger...
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Martha Lagace
- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
people in our study experienced an intense mix of emotions when performing these tasks. These emotions included sympathy, sadness, guilt, shame, anxiety, and even anger at times. A second unanticipated pattern emerged in our data: Many...
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by Martha Lagace
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
it’s the people’s Justice Department.” A positive tone at the top can chip away at hardened partisanship by exemplifying inclusiveness and refusing to give in to anger and blame, which are unproductive emotions anyway. Pluralism, the...
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by Dina Gerdeman
- 08 May 2007
- First Look
First Look: May 8, 2007
and could even arouse cynicism. On the other hand, good work progress without any recognition—or, worse, with criticism about trivial issues—could engender anger and sadness. Far and away, the best boosts to inner work life were episodes...
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Martha Lagace
- 20 Feb 2008
- First Look
First Look: February 20, 2008
information to maximize their consumption-based utility. Emotionally, prices can induce regret and anger among consumers. The optimal responses of firm's prices to these reactions can explain why firms charge prices below marginal cost...
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Martha Lagace
- 24 Sep 2001
- Research & Ideas
Why the Internet Doesn’t Change Everything
angered his superiors in Rome. So he went to Partenia—virtually. One year after his dismissal, Gaillot launched the world's first "virtual diocese." Named Partenia, it is a site for liberal Catholics, a "place of...
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by Debora L. Spar