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- All HBS Web (495)
- Faculty Publications (103)
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- 03 Feb 2009
- First Look
First Look: February 3, 2009
would intrude ever more deeply and more precisely into consumer lives than broadcast media had been able to. Instead, the transformation is unfolding on a model of consumer empowerment, in which consumers use digital media to communicate...
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Martha Lagace
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
will play in the discussions, and build mutual respect, particularly with regard to differences in the cognitive styles of each team member. During the deliberations, leaders can intervene in several ways when debates get heated. They...
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by Martha Lagace
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
to adapt based on industry changes, as well as on team strengths and weaknesses; they get the most by leveraging competitive resources, while communicating and collaborating effectively with key organizational stakeholders; they outsource...
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- 15 Sep 2009
- First Look
First Look: September 15
shifting workforce demographics, and changing reimbursement models—threaten to disrupt NWH's organizational model. Similar to other U.S. community hospitals, NWH has historically been staffed primarily with private practitioners; however,...
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Martha Lagace
- 21 Oct 2008
- First Look
First Look: October 21, 2008
$1 billion valuation for the company. Three key dilemmas confronted LinkedIn, however. First, at a time when the "walled garden" model of online community building was under siege, it had to decide how far it should open its...
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Martha Lagace
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
collaboration between HBS and SEAS, Needleman cited inevitable culture clashes between hard-science researchers and market-minded MBA grads. “One thing that I found interesting was that communication can be challenging, both in terms of...
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by Dina Gerdeman & Carmen Nobel
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
long-term goals Agile programs usually include a session on the approach of Miyamoto Musashi, known as one of the greatest of all samurai. As a strategist, Musashi's insight was to create a style using two swords simultaneously: a long...
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by Euvin Naidoo
- 21 Apr 2015
- First Look
First Look: April 21
relationships with their competitors affect consumers' preferences. Through a series of experiments, we show that the competitive context in which a brand operates can affect consumers' purchase interest and purchase frequency. We show that brand positioning statements...
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Carmen Nobel & Sean Silverthorne
- 26 Mar 2008
- First Look
First Look: March 26, 2008
communication technology sector in the United States, and find empirical support for the four hypotheses developed here. The research presented in this paper has implications for our understanding not only of who adopts advanced...
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Martha Lagace
- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
Israel's Cellular Market (A) The case addresses reforms to regulations in Israel’s telecommunications industry initiated and implemented under the leadership of Minister of Communications Moshe Kahlon in 2009–2010. The case highlights the...
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Carmen Nobel
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
to investment performance. Future practices of ESG styles are driven by relevance to investment performance, bringing change in companies and concerns about data reliability. Publisher's link:...
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Sean Silverthorne
- 10 Oct 2007
- First Look
First Look: First Look: October 10
Case 407-050 Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After...
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Martha Lagace
- 13 May 2014
- First Look
First Look: May 13
the same time, giving taxpayers a voice may act as a two-way "nudge," transforming tax payment from a passive experience to a channel of communication between taxpayers and government. Download working paper:...
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Sean Silverthorne
- 26 Sep 2006
- First Look
First Look: September 26, 2006
were becoming less concentrated than non IT-intensive industries; this situation reversed in the late 1990s. The combination of increased turbulence and concentration, especially among IT-intensive industries, is consistent with an increasingly Schumpeterian View Details
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Sean Silverthorne
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Companies Must Forget—and Borrow
founder of the Victors & Spoils ad agency in Colorado, who noted that when his agency sold its majority stake to global communications firm Havas in 2012, he was faced with trying to innovate within a larger, more bureaucratic...
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- 08 Oct 2013
- First Look
First Look: October 8
Elberse had the unique opportunity to observe Ferguson's management style in a series of visits and in-depth interviews. In this collaborative explication, she details eight parts of Ferguson's "formula" as she observed them and...
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Sean Silverthorne
- July 2021
- Supplement
Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)
By: Nour Kteily, Deepak Malhotra and David Lane
Supplement to the (A) case
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Keywords:
Change;
Communication;
Diversity;
Fairness;
Values and Beliefs;
Governance;
Employees;
Working Conditions;
Leading Change;
Leadership Style;
Mission and Purpose;
Organizational Culture;
Work-Life Balance;
Labor and Management Relations;
Conflict and Resolution;
Identity;
Social Issues;
Equality and Inequality;
Technology Platform;
Information Technology Industry;
United States
Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)." Harvard Business School Supplement 922-004, July 2021.
- 11 Oct 2016
- First Look
October 11, 2016
behavior; (3) a top-down or laissez-faire style by the leader, which prevents honest conversation about problems; (4) a lack of coordination across businesses, functions, or regions due to poor organizational design; (5) inadequate...
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Sean Silverthorne
- March 2022 (Revised March 2024)
- Case
DaVita Responds to COVID
By: Susanna Gallani and David Lane
Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured...
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Keywords:
COVID-19 Pandemic;
Change Management;
Communication;
Talent and Talent Management;
Fairness;
Values and Beliefs;
Corporate Accountability;
Health Care and Treatment;
Health Pandemics;
Human Resources;
Employee Relationship Management;
Retention;
Wages;
Working Conditions;
Leadership Style;
Crisis Management;
Organizational Culture;
Health Industry;
United States
Gallani, Susanna, and David Lane. "DaVita Responds to COVID." Harvard Business School Case 122-007, March 2022. (Revised March 2024.)
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
this same path again? GM does not believe that these new changes will repeat the 1980s debacle. Rather, their executives see the Internet as the way of the future. The 1999 annual report states that the company believes "... that the potential of the Internet and...
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