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All HBS Web
(1,628)
- People (8)
- News (350)
- Research (337)
- Events (10)
- Multimedia (5)
- Faculty Publications (165)
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- 04 Apr 2008
- What Do You Think?
Who Owns Intellectual Property?
facilitates cooperation in the generation of intellectual capital ranging from new product development to research. It helps explain why the Gen Xers we discussed several months ago find it quite natural to work in teams, either in face-to-face View Details
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by Jim Heskett
- 30 Apr 2007
- Research & Ideas
All Eyes on Slovakia’s Flat Tax
explore some of the many interesting developments going on in Eastern and Central Europe for my course Institutions, Macroeconomics and the Global Economy, so I contacted Vincent at the Europe Research Center to find out if they could...
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by Martha Lagace
- 30 Apr 2013
- First Look
First Look: April 30
where diaspora connections serve to navigate uncertain environments. We further show that diaspora-based contracts mainly serve to lower costs for the company contacts outsourcing the work, as the workers in India are paid about the...
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Sean Silverthorne
- 29 Oct 2007
- HBS Case
Marketing Maria: Managing the Athlete Endorsement
effectively use the resources at his disposal within IMG, such as the sales division, which keeps in close contact with the corporate world; IMG's promotion and event marketing, which may feature Sharapova; and other divisions, like the...
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- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
enhanced personal protective equipment; creating a physical barrier between work stations (for example, Plexiglas screens or individual offices); and changing work schedules to minimize contact between coworkers. Above all, employers...
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by Dina Gerdeman
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
professor in the Marketing Unit at Harvard Business School, and Meghan Busse and Florian Zettelmeyer, both professors at Northwestern University. Somewhere, a radiator leaks For the study, “mystery shoppers” posing as consumers contacted...
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- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between...
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Sean Silverthorne
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
view, CSR is both a reality and necessity, not an addendum. Novo Nordisk presents stockholders and other stakeholders with a multidimensional Web site that enables visitors to create a customized version of their annual report, access in-depth information about...
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by Staff
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
welcome suggestions from readers regarding organizations that are explicitly trying to manage such value tensions, and encourage them to contact us (sandra.cha@mcgill.ca and aedmondson@hbs.edu).
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by Martha Lagace
- 22 Apr 2002
- Lessons from the Classroom
Entrepreneurship: It Can Be Taught
an entrepreneur. We don't urge our students to "just do it." We spend a lot of time telling them to get to know an industry, get to be known in an industry, develop your skills, develop your contact base. There's an appropriate...
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by Staff
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
contact us.” The organization also sent the original letter without the additional line to a different set of delinquent taxpayers, allowing the government to measure the change. The intervention proved to be valuable. More people began...
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by Dina Gerdeman
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
organizations with whom we've had no previous contact that get in touch with us to check up on the latest thinking that they say has influenced their management over the past decade or so. Finally, the service profit chain turns up in...
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by Sean Silverthorne
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
By: Buell, Ryan W. Abstract—Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully...
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Dina Gerdeman
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
aligned in their thinking. Analysts are often in frequent and close contact with management, even though they're not privy to inside information. Examining analysts' sales forecasts in 2008 reveals that analysts—and probably managers...
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- 01 Apr 2008
- First Look
First Look: April 1, 2008
even distributing condoms. It maintained a high standard of corporate ethics. It was effective at building contacts with local business and government elites, primarily through localization of management. Fundamentally Flawed Indexing...
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Martha Lagace
- 21 Feb 2017
- First Look
First Look at New Research: February 21
to investigate the psychological consequences and performance benefits of connecting to beneficiaries of one’s work. In a longitudinal field experiment of fruit harvesters, we find that though beneficiary contact with the overall customer...
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Carmen Nobel
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
exported into global value chains. During the Great Reversal, the main challenges faced by MNEs were political. Firms needed to build political contacts with assertive host governments and attempt to strengthen their local identities,...
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Sean Silverthorne
- 30 Jun 2009
- First Look
First Look: June 30
banking and financial sector. Purchase this note: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809111 KenCall—Can Nik Nesbitt's Venture Succeed in Kenya? Harvard Business School Case 809-114 Nik Nesbitt is preparing a presentation of his Kenyan View Details
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Martha Lagace
- 25 Nov 2008
- First Look
First Look: November 25, 2008
augment the role to that of service integrator to achieve his internal objective of business unit collaboration and to provide clients with a single point of contact across the full range of the company's offerings. The organizational...
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Martha Lagace
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
you’re interested in and find ways to connect with them. When you meet, articulate how you can contribute; engage your interviewers about their work; and offer expertise, advice, or contacts with no expectation of reciprocity. Suddenly...
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Carmen Nobel