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All HBS Web
(540)
- People (1)
- News (207)
- Research (249)
- Events (3)
- Multimedia (13)
- Faculty Publications (103)
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- 13 Sep 2011
- First Look
First Look: September 13
argue the authors of Higher Ambition. In fact, as global competition stiffens and enterprises face increasing public scrutiny, successful leaders must win on all fronts-with their people, their customers, their communities, and their...
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Sean Silverthorne
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member...
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- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
As the quantity of online content continues to proliferate—from cute cat videos to policy experts blogging on the Middle East—the consumer's expectation that online content should be free becomes more entrenched. To make money, websites...
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- 21 Feb 2017
- First Look
First Look at New Research: February 21
forthcoming Princeton, NJ: Princeton University Press The Language of Global Success: How a Common Tongue Transforms Multinational Organizations By: Neeley, Tsedal Abstract—For nearly three decades, English has been the lingua franca...
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Carmen Nobel
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
Malaysia, and African countries. Eastern European countries have their own set of challenges, potentially benefiting from the EU yet not large enough and therefore getting crowded out. Q: What are...
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by Martha Lagace
- 07 Mar 2017
- First Look
First Look at New Research, March 7
(RRP). By expanding the overall supply of safe short-term claims, the Fed can weaken the market-based incentives for private sector intermediaries to issue too many of their own short-term liabilities. And...
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Sean Silverthorne
- 14 Mar 2017
- First Look
First Look at New Research, March 14
March–April 2017 Harvard Business Review Hiring an Entrepreneurial Leader: What to Look For By: Butler, Timothy Abstract—Aspiring to be innovative and agile, companies of all shapes and sizes want to recruit entrepreneurial managers. But...
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Sean Silverthorne
- 15 Jan 2013
- First Look
First Look: January 15
PublicationsThe Future of Organization Design Authors:Baldwin, Carliss Y. Publication:Journal of Organization Design Abstract The modern corporation has long been the central focus View Details
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Sean Silverthorne
- 26 Jan 2016
- First Look
January 26, 2016
forthcoming Stanford University Press Lead and Disrupt: How to Solve the Innovator's Dilemma By: O'Reilly, Charles A., and Michael Tushman Abstract—In the past few years, a number of well-known firms have failed—think View Details
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Sean Silverthorne
- 30 Sep 2013
- Research & Ideas
Do Mergers Hurt Product Quality?
off the shelf, and you take it home with you." The research team also kept track of brand consolidation, noting that companies were most likely to prune brands post-merger when the marketplace was View Details
- 04 Dec 2012
- First Look
First Look: December 4
incentives is associated with higher carbon emissions. This result holds both in cross-sectional and time-series analysis. Moreover, we find that the use of nonmonetary incentives is associated with lower carbon emissions. Consistent with...
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Carmen Nobel
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
Editor's note: Check out the crowd at a concert, a movie, a school play, a beach—heck, even a funeral—and you'll likely see several people sneaking prolonged peeks at their smartphones. They just can't help themselves. Ringtones and...
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by Leslie A. Perlow
- 03 Feb 2011
- What Do You Think?
Are We Going “Back to the Future” In Researching Management?
that " we will need to think deeply about how to ensure these crowds we are tapping into (through information networking) are given sufficient opportunities to learn and to properly feel engaged." Both achievements and failures...
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Re: James L. Heskett
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
against and refusing service to WikiLeaks. The attacker and the cause? A crowd (I don't know what else to call it, since it is not an organized group) that calls itself Anonymous and that was spawned by ideas exchanged on an Internet...
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by James L. Heskett
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
Will you ever again step onto a crowded elevator without hesitation? Reach for a doorknob without concern (or gloves)? Easing social distancing restrictions might reopen businesses, but as long as memories View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
Kristin S. Rhyne, MBA '99, would have loved to have the problems of reconciling employee priorities and juggling financial plans. Late last May, a year after incorporating Polished, she was still struggling to open its first unit. The...
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by John S. Rosenberg
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
and jerk of your carry-on up to the overhead. An inelegant flop into the middle seat completes the journey—until the passenger in front shoves her seat back, removing your kneecaps. But new research shows that—in addition to these...
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- 19 Feb 2014
- Research & Ideas
Racist Umpires and Monetary Ministers
doesn't crowd out other incentives," says Parsons. "I think it's a safe call to say that not many ministers get into the ministry to make a buck, but that doesn't mean a monetary incentive for doing a good job doesn't...
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- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would...
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by Jean Ayers
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
Strumpf call "samplers"—an older crowd who downloads a song or two and then, if they like what they hear, go out and buy the music. Interestingly, the first half of this year saw the release View Details