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- All HBS Web (453)
- Faculty Publications (17)
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- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
by unloading to and confiding in and trusting your fellow officers and your men.” Advice and exercises for leaders While the entire world is enduring the COVID-19 pandemic, the crisis is affecting individuals in drastically different ways depending on where they live,...
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by Boris Groysberg and Robin Abrahams
- 22 May 2019
- Research & Ideas
Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers
paying interest, if a job is lost. Private student loans often don’t offer these protections, and many people end up accumulating enough debt that their earnings, particularly in lower-paying jobs, can’t cover their repayments. “It’s difficult for students and View Details
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by Dina Gerdeman
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
Finding Success, Happiness, and Deep Purpose in the Second Half of Life. The book examines the changes in people’s brains as they near middle age that make old ways of doing things—such as constantly working harder—less satisfying and...
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by Avery Forman
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
the class, and turn it in. Why? Because that's the secret. Winfrey: Is to pass it on. Brooks: To pass it on. Winfrey: To pass it on. So, I would answer that question and say, I am filled with contentment because I have all the elements of happiness. I have enjoyment. I...
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by HBS Staff
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
Political connections and family control are more common in Asian businesses than in the United States. In addition, says HBS professor D. Quinn Mills, American CEOs tend to use one of five leadership styles: directive, participative,...
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by D. Quinn Mills
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
applications, internet and mobile communications, and AI, especially when tied to machine learning and deep learning. “One of the major effects of big data on businesses is that their dependence on the internet will increase; so will the...
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- 28 Jan 2014
- First Look
First Look: January 28
Populations By: Gray, Kurt, David G. Rand, Eyal Ert, Kevin Lewis, Steve Hershman, and Michael I. Norton Abstract—Psychological explanations of group genesis often require population heterogeneity in identity or other characteristics, whether View Details
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Sean Silverthorne
- 27 Jul 2021
- Op-Ed
What Pirates Can Teach Us About Leadership
In the deep heat of an 18th-century summer, a crew of pirates was sailing off the Virginia coast when a lookout spotted a merchant ship to the south. Springing into action, the pirates launched an attack, rocking the merchant ship with a...
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by Francesca Gino
- 19 Sep 2023
- Research & Ideas
What Chandrayaan-3 Says About India's Entrepreneurial Approach to Space
It was a ground-breaking achievement on several levels. Last month India became only the fourth nation to land successfully on the moon and the first to land and deploy a rover in the southern polar region, an area of keen scientific interest. Tarun Khanna, director of...
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- 19 Dec 2023
- Research & Ideas
15 Podcast Episodes That Grabbed Listeners in 2023
Happiness, artificial intelligence, and climate change were just some of the themes that caught the attention of Harvard Business School podcast listeners in 2023. Here are some of the most-downloaded episodes of the year: Deep Purpose...
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by Danielle Kost
- 17 Dec 2013
- First Look
First Look: December 17
19% less likely to seek family planning services, 25% less likely to use concealable contraception, and 27% percent more likely to give birth. However, women given access to contraception alone report a lower subjective well-being,...
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Carmen Nobel
- September 2014 (Revised February 2017)
- Case
Belk: Towards Exceptional Scheduling
By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,...
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Retail;
Scheduling;
Local Autonomy;
Automation;
Metrics;
Organizational Change;
Human Resource Management;
Process Improvement;
Performance Measurement;
Transparency;
Southern United States;
Retailing;
Department Stores;
System Outsourced Services;
Employee Relationship Management;
Selection and Staffing;
Change Management;
Governance Controls;
Resource Allocation;
Service Operations;
Organizational Culture;
Organizational Change and Adaptation;
Performance Evaluation;
Performance Improvement;
Applications and Software;
Family Business;
Retail Industry;
Technology Industry;
United States
Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
working paper, Ascarza and coauthor Nicolas Padilla, a doctoral candidate at Columbia Business School, show that a statistical tool known as a deep exponential family model can...
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- 22 Jun 2022
- Book
Four Elements for Finding the Right Career Path
individuals, and my writing on this topic, is my model of implicit and symbolic intelligence. Each of us, at any given moment, has the capacity to experience the whole of our life. Right now, as you sit here, you have what psychologist Eugene Gendlin would call a View Details
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by Dina Gerdeman
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
few years in deep study of the restaurant industry to create and deliver an MBA-level course at Harvard Business School called Challenges and Opportunities in the Restaurant Industry. Leveraging this work, we virtually convened in April a...
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- 15 Jan 2013
- First Look
First Look: January 15
MuthuramHarvard Business School Case 113-004 Nalli Silk Sarees Private Limited was a family owned and operated business that retailed Indian ethnic wear. This 83-year-old company had enjoyed impressive growth with a $95 million turnover,...
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Sean Silverthorne
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
discussion around one’s relationship with money. Most adults have very different perspectives on money and typically this is rooted in deep family or personal experiences, sometimes starting in early...
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by Julia Austin
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
family members, emergency response teams, rescue workers, and reporters poured into the vicinity. Meanwhile, the Chilean mining community dispatched experts, drilling machines, and bulldozers. At the request of President Pinera, Codelco,...
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- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
two things simultaneously, but we typically do one or the other, because we incorrectly think of it as a trade-off. People will reach their full potential if we set high standards for them, but at the same time, people also need to experience our View Details
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by Kristen Senz
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
midst of a deep crisis, having lost a third of its market share over the previous three years. Bill Kozek, the new president of Navistar North America Truck and Sales division needs to develop his division’s strategy as part of the...
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Dina Gerdeman