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- All HBS Web (176)
- Faculty Publications (134)
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- 01 Apr 2024
- In Practice
Navigating the Mood of Customers Weary of Price Hikes
Inflation remains front and center for consumers and businesses, which continue to reel from the double-digit rise in prices during the COVID-19 pandemic and the interest rate hikes designed to cool them. While price increases for goods have slowed, the climate remains...
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- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining counter, you’ve been asked to leave a tip on the screen used...
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by Anna Lamb, Harvard Gazette
- 12 Apr 2022
- Research & Ideas
Swiping Right: How Data Helped This Online Dating Site Make More Matches
perceived these men as too far out of her league, he says. The reverse was also true: He observed that desirable women initiated fewer matches when voted on by a less desirable man, perhaps (understandably) deflated by the whole process....
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by Kara Baskin
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
It’s no secret that fierce competition from Amazon puts downward pressure on prices charged by Walmart and other big multichannel retailers for the same items. However, the bigger “Amazon effect” relates not to the prices themselves but to the pricing behaviors of...
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- October 2020 (Revised March 2022)
- Case
Automercados Plaza's: Surviving Venezuela's Hyperinflation
By: Alberto Cavallo, Mariana Cal and Carla Larangeira
Under the rule of presidents Hugo Chávez and Nicolas Maduro, Venezuela experienced one of the worst economic and political meltdowns in modern history, culminating with a massive hyperinflation. Remarkably, during this dramatic times Automercados Plaza's had grown to...
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Keywords:
Hyperinflation;
Populism;
Inflation and Deflation;
Macroeconomics;
Management;
Strategy;
Organizational Change and Adaptation;
Business and Government Relations;
Retail Industry;
South America;
Venezuela
Cavallo, Alberto, Mariana Cal, and Carla Larangeira. "Automercados Plaza's: Surviving Venezuela's Hyperinflation." Harvard Business School Case 721-014, October 2020. (Revised March 2022.)
- April 2019 (Revised April 2020)
- Case
Reaganomics: Impact and Legacy
By: Tom Nicholas, John Masko and Matthew G. Preble
During the 1980s, President Ronald Reagan and his administration instituted several far-reaching economic policies that had both near- and long-term impacts on such aspects of the U.S. economy as monetary policy, inflation, the tax structure, and the role of...
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Keywords:
Wealth and Poverty;
Business and Government Relations;
Leadership;
Taxation;
Government Administration;
Government Legislation;
Inflation and Deflation;
Money;
Economy;
Economic Slowdown and Stagnation;
Economic Growth;
Equality and Inequality;
United States
Nicholas, Tom, John Masko, and Matthew G. Preble. "Reaganomics: Impact and Legacy." Harvard Business School Case 819-007, April 2019. (Revised April 2020.)
- 2019
- Article
More Amazon Effects: Online Competition and Pricing Behaviors
By: Alberto Cavallo
I study how online competition, with its shrinking margins, algorithmic pricing technologies, and the transparency of the web, can change the pricing behavior of large retailers in the U.S. and affect aggregate inflation dynamics. In particular, I show that in the past...
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Keywords:
Amazon;
Online Prices;
Inflation;
Uniform Pricing;
Price Stickiness;
Monetary Economics;
Economics;
Macroeconomics;
Inflation and Deflation;
System Shocks;
United States
Cavallo, Alberto. "More Amazon Effects: Online Competition and Pricing Behaviors." Jackson Hole Economic Symposium Conference Proceedings (Federal Reserve Bank of Kansas City) (2019).
- March 2022 (Revised March 2024)
- Case
Hometown Foods: Changing Price Amid Inflation
During the early part of the 2021 Covid-19 pandemic, Hometown Foods, a large seller of flour-based products, thrived as consumers hoarded baked goods and took up baking to pass the time and find comfort. Then, amid growing shortages in commodities, a vaccine arrived,...
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Keywords:
COVID-19 Pandemic;
Consumer Behavior;
Supply Chain;
Inflation and Deflation;
Spending;
Price Bubble;
Price;
Volatility;
Food and Beverage Industry
De Freitas, Julian, Jeremy Yang, and Das Narayandas. "Hometown Foods: Changing Price Amid Inflation." Harvard Business School Case 522-087, March 2022. (Revised March 2024.)
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
counterproductive response in many of us: “If the car is spinning out of control, it grips our jugular of emotion and makes this negative feeling course through our veins. We feel deflated and victimized,” he said. “We look in the mirror...
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by Dina Gerdeman
- October 1990
- Case
Beauregard Textile Co.
By: Francis Aguilar
The sales manager and controller have to decide on a price for a textile that lost significant market share as a result of a recent price increase. Information on manufacturing costs and on the pricing behavior of Beauregard and its only competitor are available for...
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Keywords:
Activity Based Costing and Management;
Cost Accounting;
Cost Management;
Price;
Competitive Advantage;
Competitive Strategy;
Inflation and Deflation;
Consumer Behavior;
Apparel and Accessories Industry
Aguilar, Francis. "Beauregard Textile Co." Harvard Business School Case 191-058, October 1990.
- June 2022 (Revised August 2022)
- Case
Dollar Tree: Breaking the Buck
By: Jill Avery and Marco Bertini
For thirty-five years, Dollar Tree, a discount retail chain selling general merchandise, had held its fixed price point steady, pricing all of its household items, food, stationery, books, seasonal items, gifts, toys, and clothing that made up its diverse and...
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Keywords:
Retailing;
Pricing;
Pricing Strategy;
Discount Retailing;
Discount Store;
Marketing;
Brands and Branding;
Marketing Strategy;
Price;
Inflation and Deflation;
Consumer Behavior;
Retail Industry;
United States
Avery, Jill, and Marco Bertini. "Dollar Tree: Breaking the Buck." Harvard Business School Case 522-091, June 2022. (Revised August 2022.)
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
would also require an enormous investment by incumbent players to upgrade their existing production capacity.4 Industry leader Goodyear acted quickly to deflate radials' progress, and in 1967 introduced the belted bias tire, an extension...
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- December 2007 (Revised July 2008)
- Case
General Mills (A)
By: Raymond V. Gilmartin, Marco Iansiti and Bianca Buccitelli
General Mills is an 80-year-old company that specializes in consumer foods such as cereal, snacks, baking, and dinner products. Although General Mills is, on the whole, a very successful company, they have, in the recent past, had to face challenges as a result the...
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Keywords:
Competitive Strategy;
Change Management;
Cost Management;
Problems and Challenges;
Inflation and Deflation;
Price;
Consumer Products Industry;
Manufacturing Industry
Gilmartin, Raymond V., Marco Iansiti, and Bianca Buccitelli. "General Mills (A)." Harvard Business School Case 608-004, December 2007. (Revised July 2008.)
- April 1996 (Revised May 2008)
- Exercise
Adam Baxter Company/Local 190: 1983 Negotiation, Local 190 Confidential Information
By: Kathleen L. McGinn and Victoria Medvec
Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing...
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Keywords:
Inflation and Deflation;
Compensation and Benefits;
Labor Unions;
Wages;
Working Conditions;
Negotiation Process;
Labor and Management Relations
McGinn, Kathleen L., and Victoria Medvec. "Adam Baxter Company/Local 190: 1983 Negotiation, Local 190 Confidential Information." Harvard Business School Exercise 396-321, April 1996. (Revised May 2008.)
- 28 Jul 2009
- Research Event
Business Summit: Real Estate
isn't dead. Despite the current challenges in the real estate sector, there will be tremendous buying opportunities The economy will experience deflation first, followed by inflation. Read the in-depth summary For more coverage and video:...
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- March 1983 (Revised June 1988)
- Teaching Note
American Standard, Inc.: The Inflation Accounting System, TN
By: William J. Bruns Jr. and Julie H. Hertenstein
- March 2004
- Article
Inflation, Inflation Variability, and Corruption
By: Miguel Braun and Rafael Di Tella
We present a model where agents can inflate the cost of goods needed to start an investment project and inflation variability increases monitoring costs. We show that inflation variability can lead to higher corruption and lower investment. We document a positive...
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Braun, Miguel, and Rafael Di Tella. "Inflation, Inflation Variability, and Corruption." Economics & Politics 16, no. 1 (March 2004).
- 1979
- Chapter
Inflation and Corporate Planning: Analysis and Simulation
By: Marc L Bertoneche, Y. Estrade and A. Theoret
- April 1977
- Article
Purchasing Power Gains on Debt: The Effect of Expected and Unexpected Inflation
By: Robert S. Kaplan
Kaplan, Robert S. "Purchasing Power Gains on Debt: The Effect of Expected and Unexpected Inflation." Accounting Review 52 (April 1977): 369–378.
- October 1985
- Case
General Motors: Inflation Accounting
By: David F. Hawkins
Hawkins, David F. "General Motors: Inflation Accounting." Harvard Business School Case 186-114, October 1985.