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All HBS Web
(218)
- News (30)
- Research (164)
- Multimedia (1)
- Faculty Publications (72)
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- 25 Sep 2007
- First Look
First Look: September 25, 2007
frontline staff work with particular attention to patient safety issues and facilitated open-discussion meetings with employees about their safety related concerns. Data Collection. Hospitals submitted data on the operational failures...
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Martha Lagace
- 03 Feb 2011
- What Do You Think?
Are We Going “Back to the Future” In Researching Management?
towards empowering employees to be creative and make decisions," which she believes will continue. Penny Cortez thinks that we should see more research on why "bad leadership seems to be more common than good " Illysa would...
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Re: James L. Heskett
- 15 May 2012
- First Look
First Look: May 15
adhesives products, in 2008, he was determined to transform a corporate culture of "good enough" into one singularly focused on winning in a competitive marketplace. Historically, Henkel was a comfortable, stable place to work. Many View Details
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Carmen Nobel
- 08 Feb 2011
- First Look
First Look: Feb. 8
Proceedings (forthcoming) Abstract When a skilled employee moves from one organization to another, the effects on the hiring organization can be substantive (i.e., changes in actual outcomes) and symbolic (i.e., changes in expectations or...
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Sean Silverthorne
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
business analysts who "tend to be lower level employees and have a high turnover," creating a "losing battle" through the loss of "institutional data knowledge." (Kim Kraemer) Avoid the belief that "whatever is new will solve their...
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Re: James L. Heskett
- 08 Apr 2008
- First Look
First Look: April 8, 2008
was an essential ingredient in the success of the transformation. The case ends with a review of changes in financial performance, employee attitudes and customer satisfaction. The case describes the...
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Martha Lagace
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
a sort of hiding in the closet, driven by fear or panic. Another is you-can't-make-me-move defiance, driven by anger. The last is a very pessimistic attitude that leads to constant hesitation. Whatever the reason, the consequences are...
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by John P. Kotter & Dan S. Cohen
- 17 Mar 2009
- First Look
First Look: March 17, 2009
Bowes adapted its approach to employee health amid rising health care costs, shifting employer attitudes towards health benefits and a rapidly changing policy environment. By 2008, the firm was widely...
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Martha Lagace
- 07 Feb 2017
- First Look
First Look at New Research: February 7
uniformly agreed on the mechanism underlying this relationship: the sharing of tacit knowledge and recombination of ideas that occurs because of intra-firm mobility. But a second mechanism may also be at work: intra-firm mobility might help distant View Details
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Sean Silverthorne
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best...
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- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
which require full and fair disclosure of the financial performance of companies and of the risks associated with their business. This attitude is reminiscent of the Roaring Twenties when, according to Representative (and later Speaker of...
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by Carla Tishler
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
following year. In Chasing Stars, Groysberg explains the importance of having an integration strategy, whether a star is joining a new baseball team or a new team of financial analysts. "Even stars need time to adjust to new settings, and successful integration...
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- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036.
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Keywords:
Communication;
Communication Intention and Meaning;
Human Resources;
Employee Relationship Management;
Management Skills;
Performance;
Performance Evaluation;
Personal Development and Career;
Relationships;
Groups and Teams;
Social Psychology;
Attitudes;
Behavior;
Conflict and Resolution;
Conflict Management;
Emotions;
Perception;
Personal Characteristics;
Perspective;
Power and Influence;
Prejudice and Bias;
Reputation;
Satisfaction;
Trust
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
where the future lay. From the first, with no particular basis for the assertion, Watson endlessly repeated to his employees that "IBM is not merely an organization of men; it is an institution that will go on forever." Despite...
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by Richard S. Tedlow
- 20 Dec 2016
- First Look
December 20, 2016
volume reflects exciting new work by political psychologists to understand the psychological processes underlying Americans’ political thinking and action. In 13 chapters, world-class scholars present new in-depth work exploring public opinion, social movements, View Details
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Carmen Nobel
- 26 Oct 2010
- First Look
First Look: October 26, 2010
effect of boundary spanning contact on boundary spanners' negative attitudes toward their own jobs and organization (e.g., job attractiveness and confidence in the organization). Download the Paper:...
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Sean Silverthorne
- 24 Jan 2012
- First Look
First Look: Jan. 24
for examining this question. Results indicate that nonnative English-speaking employees experienced status loss regardless of their English fluency level. Yet variability in their self-assessed fluency-an achieved status marker-was...
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Sean Silverthorne
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
results of choices we made. GE Healthcare employees assemble magnetic-resonance imaging machines in Beijing. In 2011, the highly global company moved its x-ray unit headquarters staff to China-a major, rapidly growing market. Q: The US...
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Re: Michael E. Porter & Jan W. Rivkin
- 13 Sep 2011
- First Look
First Look: September 13
business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among employees and customers that...
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Sean Silverthorne
- 20 Feb 2008
- First Look
First Look: February 20, 2008
price gouging and laws regulating the terms of mortgages may have support because consumers recognize that many people do not optimize their consumption effectively and because they are angry at firms that take advantage of this. These View Details
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Martha Lagace