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Show Results For
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All HBS Web
(199)
- People (1)
- News (44)
- Research (98)
- Multimedia (3)
- Faculty Publications (45)
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- 11 Apr 2024
- In Practice
Why Progress on Immigration Might Soften Labor Pains
lack of talent and saying, “Gosh, we need to find more workers.” The unemployment rate is still less for computer programmers than it is for workers who take jobs in fast food restaurants, but both...
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by Rachel Layne
- 02 Apr 2024
- Research & Ideas
Employees Out Sick? Inside One Company's Creative Approach to Staying Productive
easily move people around to cover a wider range of absent colleagues. This is just one way rapport in the workplace seems to be critical in enabling productivity. This project is between fellow managers, but in the fast View Details
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
restaurant company in mainland China. The case describes how Yum! China succeeded and expanded by staying local on many levels. It keeps close ties to the Chinese government, hires local management, sources food from within the country,...
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- 04 Oct 2011
- Working Paper Summaries
Reviews, Reputation, and Revenue: The Case of Yelp.com
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
delivers food to victims CEO Takeshi Niinami of Lawson, a chain of convenience stores, watched out his Tokyo office window as skyscrapers swayed. Just minutes before the tsunami reached the Tohoku shore, he sent an order to employees:...
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by Dina Gerdeman
- 22 Aug 2005
- Research & Ideas
Restoring a Global Economy, 1950–1980
quasi-capitalist economy—were isolated from the world economy. On the other hand, new types of firms expanded abroad. These included management consultants, which transferred knowledge across borders, and fast View Details
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by Geoffrey Jones
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
of extreme lovers or haters of their products. A project developing new menu items for a fast food restaurant chain in Malaysia, for example, used websites that were critical of the View Details
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by Michael Blanding
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
purse. Tickets, money, and IDs were all gone. A Disney employee gave me food vouchers for the family, park tickets for the following days, and helped with any inconveniences that we faced. While we enjoyed the rest of the day in the park,...
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- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in...
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- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
capturing an audience of 56 million viewers. A 60 second spot cost $85,000. Advertisers were hooked from the start. Fast forward to 2019 and the Super Bowl is still one of the most watched events at major network television, but now,...
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- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
"fixing" elBulli turns it into just another restaurant, says Norton: "The things that make it inefficient are part of what makes it so valuable to people." Adrià's other business ventures include publishing elBulli-related catalogs, consulting to...
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- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between...
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Sean Silverthorne
- 30 Apr 2008
- Sharpening Your Skills
Sharpening Your Skills: Brand Management
own money in outlets such as television commercials and billboards that are more frequently used for fast food than books. Patterson represents a supplier who builds a persistent demand and designs...
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- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
well. As a result, these organizations staff very carefully, hiring for attitude and then training for skills, whether the business is fast food or cutting-edge medical organizations such as the Mayo Clinic....
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- 30 Jan 2006
- HBS Case
The Case of the Mystery Writer’s Brand
marketing his work, sometimes investing his own money in outlets such as television commercials and billboards that are more frequently used for fast food than books. Whatever the genre (he has also...
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- 30 Mar 2015
- Research & Ideas
Managing the Family Business: Preparing to Sell
companies, and those that do sell generally part with them very reluctantly, given all that selling represents. We sympathize with a family's emotional attachment to its company. But given how fast industries are changing and other...
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- 08 Mar 2016
- First Look
March 8, 2016
OIG to become an integral part of the company's open innovation journey. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/616035-PDF-ENG Harvard Business School Case 815-054 The Development of the Markets for Natural, Organic, and Health View Details
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Sean Silverthorne
- 23 Feb 2011
- First Look
First Look: Feb. 23
what the company should do to forestall some of the problems plaguing the fast food industry in the West. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/511040-PDF-ENG BonneSante S.A. David F....
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Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
Heinz, of the famous food company; Marshall Field, the Chicago retailer; Estée Lauder, who created one of the largest cosmetics companies in the world; Howard Schultz, of Starbucks Coffee Company; and Michael Dell, of Dell Computer...
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by Martha Lagace
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
initial caution, growth when it came was both fast and steady. When he sold the company in 1999 to the Spanish food conglomerate Campofrio, TelePizza spanned six countries with more than 600 outlets selling...
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by Walter Kuemmerle