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All HBS Web
(117)
- People (1)
- News (26)
- Research (60)
- Events (2)
- Multimedia (4)
- Faculty Publications (11)
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- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
the water problem became so bad that the team was unable to live in the school’s housing or use its athletic facilities. Sanders moved the team to a hotel and leaned on his business ties—including executives at Walmart and Under Armour—to...
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- 20 May 2014
- First Look
First Look: May 20
the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries. This View Details
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Sean Silverthorne
- 03 May 2011
- First Look
First Look: May 3
PublicationsThe Power of Small Wins Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Review 89, no. 5 (May 2011) Abstract What is the best way to motivate employees to do creative work? Help them take a step...
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Sean Silverthorne
- 15 Oct 2013
- First Look
First Look: October 15
quality rating is more likely. So we find evidence that World Bank project quality suffers as a consequence of political influence only when the recipient country is economically vulnerable in the first place. Publisher's link: http://ftp.iza.org/dp4820.pdf August 2013...
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Sean Silverthorne
- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between...
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Sean Silverthorne
- 13 Oct 2015
- First Look
October 13, 2015
Review Global Teams That Work By: Neeley, Tsedal Abstract—Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed teams face a...
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- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
65 percent of customers are likely to speak negatively about their experience, and 48 percent who had negative experiences shared them with 10 or more other people, according to a study in a 2010 Harvard Business Review article. Only 25...
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- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
provides accommodations in more than 220 countries and 100,000 cities. But when it first started out in 2008, it was competing with large and trusted hotel chains, and displaying pictures of hosts may have seemed like a good way to...
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- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
of mid-sized hotels with 217 employees across four sites. In mid-March, the founding partners decided to voluntarily stop operations to guarantee employee health and safety. The company is doing scenario-based training to prepare...
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- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
should ever walk into an office and have the door closed or feel she has to show up alone to a hotel room?” Companies should also provide employees with extensive training about what constitutes sexual harassment—and they need to go...
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by Dina Gerdeman
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
combine to determine overall consumer satisfaction. Hotels can perhaps be evaluated more dispassionately. In addition, rating doctors may require reviewers to recall details of their own conditions and/or...
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- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
systems automatically issue an exception report to be reviewed by the hotel management. In MGM-Mirage units that tightly monitor their hosts, these reports are reviewed daily,...
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- 10 Dec 2013
- First Look
First Look: December 10
a comprehensive approach to understanding the drivers of firm location choices by modeling not only the impact of location and firm heterogeneity, but also the strategic interaction among firms. August 2013 Harvard Business Review How...
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Sean Silverthorne
- 26 Aug 2013
- Lessons from the Classroom
Built for Global Competition from the Start
students just those skills. When Kerr started drafting a syllabus for the course, he knew fresh business cases were needed—much of the academic research and course materials on global entrepreneurship he reviewed were dated. For example,...
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- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
might be a more significant issue than formerly considered, as the non-heterosexual population and anti-gay workplace-related sentiment are both larger than previously measured. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51547 forthcoming American...
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Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
500,000 listings and counting. (By way of comparison, hotel industry giant Marriott offers around 530,000 rooms worldwide.) Airbnb, which has been valued at roughly $2.5 billion, recently closed a $200 million round of financing,...
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- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
the heterogeneous payment requirements across the multiple payers and health plans contracting with the academic health center. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=54127 March–April 2018 Harvard Business View Details
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Sean Silverthorne
- 06 Dec 2013
- Op-Ed
HBS Faculty Remember Nelson Mandela
impact. Professor Linda Hill, Wallace Brett Donham Professor of Business Administration and faculty chair of the HBS Leadership Initiative: As part of a January 2008 Harvard Business Review article titled Where Will We Find Tomorrow's...
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- 18 Feb 2014
- First Look
First Look: February 18
http://hbr.org/product/groupon-for-local-businesses/an/514047-PDF-ENG Harvard Business School Case 514-071 Managing Online Reviews on TripAdvisor In 2013, TripAdvisor was the most visited online travel site in the world. It hosted a...
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Sean Silverthorne
- 10 Nov 2015
- First Look
November 10, 2015
share prices prior to turnover are not. A corollary is that a firm with poor stock market performance cannot, or will not, raise new capital unless the current CEO is replaced. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50062 November 2015 Harvard...
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Sean Silverthorne