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Show Results For
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All HBS Web
(512)
- News (133)
- Research (240)
- Events (1)
- Multimedia (2)
- Faculty Publications (113)
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- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
services. IT managers typically find themselves with diverse talents. People in IT are idiosyncratically talented. This case is about putting talent where it is most effective." Companies with in-house talent tend to focus on the more creative tasks of writing and...
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- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
again—significantly impacts the way we work. Reconfiguring an auto assembly process can involve buying and installing new equipment, which can be pretty expensive. So, automakers usually do a lot of planning before they commit to a...
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by Rob Austin & Lee Devin
- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
products accessible, installing checkout counters, and expanding product selection by tapping into national branding. Saunders, in essence, built the prototype of today's supermarket long before it became commonplace. At the other end of...
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by Sean Silverthorne
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
after installing a simple pop-up prompt in the referral system. “Behavioral insights are increasingly being put into practice in the private sector as well. We’ve also worked with companies to use behavioral economics for the social...
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by Dina Gerdeman
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
Loveman, has led a remarkable period of growth by installing service profit chain concepts throughout the organization. These organizations have been able to achieve what we might call SPC.2 by creating "owners" out of both...
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by Sean Silverthorne
- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
Innovations has become the fastest growing hearing aid company in the world since its IPO in 2000. Through the development and use of the smallest single-chip digital signal processor platform ever installed in a hearing aid, they bring...
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by Manda Salls
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
Swissgrid: Enterprise Risk Management in a Digital Age Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation...
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Sean Silverthorne
- 16 Mar 2010
- First Look
First Look: March 16
learns that the most profitable 1% of the division's customers generate 100% of profits, and that two of the division's largest customers lose 50% of profits. The division has just finished a project to install a time-driven...
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Martha Lagace
- 12 Aug 2008
- First Look
First Look: August 12, 2008
September 2003 by PCCW (Hong Kong's largest telecommunications operator), NOW TV had swiftly become the world's most successful commercial IPTV deployment. By the end of June 2007, the service had an installed subscriber base of almost...
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Sean Silverthorne
- 28 Aug 2012
- First Look
First Look: August 28
for the same borrower, required monthly loan installments are 11% less likely to be missed under the group liability setting, relative to individual liability. In addition, compulsory savings deposits are 20% less likely to be missed...
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Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
Upton, the days of installing a system, letting it languish over time until it becomes dysfunctional, and then undertaking a huge, expensive, and exhausting overhaul are gone forever. Replacing this old-fashioned "periodic"...
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by Jim Aisner
- 04 Dec 2007
- First Look
First Look: December 4, 2007
retail outlets, such that stores with membership fees are more popular even when they offer the same goods at the same prices as stores without fees. Download the paper: http://www.hbs.edu/research/pdf/08-029.pdf Dynamics of Platform Competition: Exploring the Role of...
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Martha Lagace
- 10 May 2016
- First Look
May 10, 2016
the Challenges of Distributed Generation American Electric Power, like most utilities in the U.S. is currently exposed to distributed generation and the problem of net-metering. Solar installations in particular have been heavily...
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Carmen Nobel
- 28 Apr 2009
- First Look
First Look: April 28, 2009
its own installed base, and how to mobilize partners to offer Vista-compatible systems. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=909038 Yahoo! in China (A) Harvard Business School Case 609-051 In 2007...
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Martha Lagace
- 29 Jan 2014
- Research & Ideas
Super Bowl Ads for Multitaskers
utilizes data from households across the country that install a set-top box alongside their television that analyzes second by second what family members watch. At the same time, Kantar records everything that is shown on every station,...
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- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
should consider not only the possibility that those laws might later be tightened, and applied retroactively (as has been the case in the United States with respect to CERCLA), to require costly cleanups that will adversely affect shareholder value, but also to ask...
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by Carla Tishler
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
with more stringent and less stringent regulation, we do not see much of a difference. A big caveat is that we’re looking at consumer satisfaction metrics. We are not measuring adverse events that may happen far down the line in which, say, a roof is View Details
- 05 Aug 2008
- First Look
First Look: August 5, 2008
upgrade sales to an installed base. When profits from the installed base are sufficiently large, a pure strategy equilibrium exists with two B firms active in the market. Although there is competition in the...
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Martha Lagace
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
lawsuits against Blitz had followed. A former Blitz employee has testified that Blitz presented a revised gas can design to Walmart that would prevent the burn injuries by installing an "arrestor," a device that would prevent a...
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- 05 Apr 2011
- First Look
First Look: April 5
multiple ways and installing reward and recognition programs. It also establishes new programs to align the extensive networks of suppliers and dealers to the strategy. But after a sharp decline in sales triggered by the global financial...
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Sean Silverthorne