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All HBS Web
(468)
- News (132)
- Research (240)
- Events (2)
- Multimedia (1)
- Faculty Publications (107)
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- November 2000 (Revised March 2001)
- Case
Alaska Airlines and Flight 261 (A)
Weeks after the crash of Alaska Airlines Flight 261, 64 mechanics claim that they have been "pressured, threatened, and intimidated" into taking shortcuts. After briefly describing Alaska Airlines' history and CEO John Kelly, the case details how the airline responded...
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Keywords:
Safety;
Air Transportation;
Crisis Management;
Labor and Management Relations;
Air Transportation Industry;
Alaska
Watkins, Michael D., and Kim Slack. "Alaska Airlines and Flight 261 (A)." Harvard Business School Case 801-113, November 2000. (Revised March 2001.)
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
They came to the United States with nothing but a great work ethic and a great attitude." As Martin Klinzing put it, "Essentially this discussion boils down to the fact that you can teach someone anything except to care." So much for View Details
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by by Jim Heskett
- July 1990 (Revised August 1990)
- Case
Kaiser Steel Corporation, 1950
By: Timothy A. Luehrman and William Schiano
Examines Kaiser Steel's initial equity offering in 1950. The first case in a sequence that will trace the history of corporate restructurings that occurred 30 to 40 years later, in the 1980s. Subsequent cases examine foreign competition and labor unrest, hostile...
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Keywords:
Business History;
Competition;
Initial Public Offering;
Capital Structure;
Restructuring;
Capital Markets;
Ownership;
Steel Industry;
United States
Luehrman, Timothy A., and William Schiano. "Kaiser Steel Corporation, 1950." Harvard Business School Case 291-005, July 1990. (Revised August 1990.)
- 13 Dec 2016
- First Look
December 13, 2016
emerged in areas ranging from labor markets to credit applications to housing—sometimes made worse by a lack of regulation, the absence of in-person interactions, and the use of automation and big data. How can companies reverse the tide?...
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Carmen Nobel
- August 1986 (Revised May 1989)
- Case
Timken Co.
Describes the efforts of the Timken Co., a major international producer of bearings and steel, to develop an effective employee communication program. The case examines the intense international competitive atmosphere, the recent record of job losses in related...
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Hattersley, Michael E. "Timken Co." Harvard Business School Case 387-035, August 1986. (Revised May 1989.)
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
"revolutionize trade with Asia." To achieve the dramatic reductions in labor and dock servicing time, McLean was vigilant about standardization. The labor savings associated with McLean's...
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- 2022
- Working Paper
The Impact of the Chinese Exclusion Act on the U.S. Economy
By: Joe Long, Carlo Medici, Nancy Qian and Marco Tabellini
This paper studies the impact of the Chinese Exclusion Act, which banned Chinese immigration to the United States after 1882, across U.S. counties between 1870 and 1940. We find that the Act reduced labor supply for both the Chinese and other groups (i.e., white and...
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Keywords:
Immigration;
Growth;
Productivity;
Business History;
Economic Slowdown and Stagnation;
Business and Government Relations;
Prejudice and Bias;
Government Legislation;
United States
Long, Joe, Carlo Medici, Nancy Qian, and Marco Tabellini. "The Impact of the Chinese Exclusion Act on the U.S. Economy." Harvard Business School Working Paper, No. 23-008, March 2022.
- December 1995 (Revised February 1999)
- Case
Toys "R" Us Japan
By: Debora L. Spar
Documents the American retailer's process of entry into the Japanese toy market. Discusses the history of Toys "R" Us in the United States as well as the history of the Japanese toy market, distribution, wholesaling, and retailing systems. Eager to enter the world's...
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Keywords:
Market Entry and Exit;
Cross-Cultural and Cross-Border Issues;
Retail Industry;
Japan;
United States
Spar, Debora L. Toys "R" Us Japan. Harvard Business School Case 796-077, December 1995. (Revised February 1999.)
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
in the School's Business History Group to reflect on Chandler's legacy and to share personal memories. To listen to this interview with professor Richard Tedlow, click on the triangular play button below. The Macromedia Flash plug-in is...
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by Sean Silverthorne
- February 2017 (Revised May 2018)
- Case
The Flint, Michigan Sit-Down Strike
By: Tom Nicholas, Christopher T. Stanton and Matthew Preble
For roughly six weeks between late December 1936 and February 1937, a major strike at several critical General Motors (GM) plants in Flint, Michigan, essentially halted the corporation’s U.S. production and resulted in significant gains for the nascent United...
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Keywords:
Industrial Unionism;
Craft Unionism;
Welfare Capitalism;
General Motors;
Labor;
Labor Unions;
Labor and Management Relations;
Wages;
Working Conditions;
Government Legislation;
Business History;
Business and Government Relations;
Business and Stakeholder Relations;
Business and Community Relations;
Auto Industry;
Manufacturing Industry;
Mining Industry;
Steel Industry;
United States;
Michigan
Nicholas, Tom, Christopher T. Stanton, and Matthew Preble. "The Flint, Michigan Sit-Down Strike." Harvard Business School Case 817-005, February 2017. (Revised May 2018.)
- Research Summary
Dissertation Summary
From a contractual viewpoint, the employment relations observed in the early 1960s in large unionized manufacturing firms in the U.S. and Japan represented two contrasting cases. Employment relations in the U.S. were based largely on explicit, elaborate, and...
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- November 2018
- Case
The National Hockey League
By: Robert F. Higgins, John Masko and James Weber
In 2015, National Hockey League (NHL) commissioner Gary Bettman was weighing two major decisions: whether to expand the league to a new city, and whether to conclude a digital media rights deal with Major League Baseball Advanced Media (MLBAM). Expansion required a...
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Keywords:
NHL Expansion;
Digital Media Rights;
Sports;
Expansion;
Media;
Decisions;
Sports Industry;
Canada
Higgins, Robert F., John Masko, and James Weber. "The National Hockey League." Harvard Business School Case 819-036, November 2018.
- 30 Sep 2008
- First Look
First Look: September 30, 2008
http://papers.nber.org/papers/w14302 The Effect of Labor on Profitability: The Role of Quality Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While the costs of increasing View Details
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Martha Lagace
- Research Summary
Overview
Dr. Sheth's research focuses on Indian political economy and social history from the sixteenth century to the contemporary, concentrating on the relationship between business households, financial capital, landed rights, and the dissolution and formation of states....
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- 12 Dec 2012
- Research & Ideas
Power to the People: The Unexpected Influence of Small Coalitions
Harvard Business School Professor J. Gunnar Trumbull balks at the ubiquitous idea that the concentrated power of a few billionaires controls public policy and government regulation. Exaggeration of the impact of big business on public policy, he says, comes at a high...
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by Kim Girard
- November 2006 (Revised May 2014)
- Case
Li Ka-Shing and the Growth of Cheung Kong
By: Nitin Nohria, Anthony J. Mayo and Mark Benson
Events in the history of Cheung Kong's growth reveal how Li Ka-Shing applied his skills as a "first-class noticer" to complex political and socioeconomic environments. While Li's determination to succeed is legendary, so are his skills in reading and responding to the...
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Keywords:
Mergers and Acquisitions;
Competency and Skills;
Decision Choices and Conditions;
Investment Portfolio;
Business History;
Leadership;
Personal Development and Career;
Hong Kong
Nohria, Nitin, Anthony J. Mayo, and Mark Benson. "Li Ka-Shing and the Growth of Cheung Kong." Harvard Business School Case 407-062, November 2006. (Revised May 2014.)
- April 1994 (Revised April 1995)
- Case
Volkswagen de Mexico's North American Strategy (A)
In 1988, Volkswagen (VW) consolidated its North American operations in Puebla, Mexico, after shutting down its plant in Pennsylvania. Volkswagen de Mexico had been in operation since the 1960s, but produced almost exclusively for the Mexican market. In the late 1980s,...
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Keywords:
Organizational Change and Adaptation;
Trade;
Manufacturing Industry;
Auto Industry;
Canada;
Germany;
United States;
Mexico
Shapiro, Helen. "Volkswagen de Mexico's North American Strategy (A)." Harvard Business School Case 794-104, April 1994. (Revised April 1995.)
- April 2013
- Article
Using the Crowd as an Innovation Partner
By: Kevin J. Boudreau and Karim R. Lakhani
More and more organizations are turning to crowds for help in solving their most vexing innovation and research questions, but managers remain understandably cautious. It seems risky and even unnatural to push problems out to vast groups of strangers distributed around...
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Boudreau, Kevin J., and Karim R. Lakhani. "Using the Crowd as an Innovation Partner." Harvard Business Review 91, no. 4 (April 2013): 61–69.
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
1930s, where it was noticed that direct labor costs tended to decrease by a constant percentage as the cumulative quantity of aircraft produced doubled. Learning effects figured prominently in wartime production planning efforts. World...
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by Pankaj Ghemawat
- October 2017
- Article
American Danger: United States Empire, Eurafrica, and the Territorialization of Industrial Capitalism, 1870–1950
By: Sven Beckert
During the last third of the nineteenth century, a debate emerged in a number of European countries on the “American danger.” Responding to the rapid rise of the United States as the world’s most important economy, some European observers feared their nations’...
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Keywords:
Atlantropa;
Colonial Expansion;
Economic Nationalism;
Second Great Divergence;
Economics;
Global Range;
History;
United States;
Europe;
Africa
Beckert, Sven. "American Danger: United States Empire, Eurafrica, and the Territorialization of Industrial Capitalism, 1870–1950." American Historical Review 122, no. 4 (October 2017): 1137–1170.