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- All HBS Web (268)
- Faculty Publications (9)
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- 06 May 2008
- First Look
First Look: May 6, 2008
DVDs in one order and return them in the reverse order when should DVDs (e.g., documentaries) are rented before want DVDs (e.g., action films). This effect is sizeable in magnitude, with a 2% increase in the probability of a reversal in preferences (from a baseline...
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Martha Lagace
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
judgment or tactical execution. Having a metric in place that rates your priorities and weighs tradeoffs will enable you to make good decisions on the fly. Axiom #3: Learn And Adapt Bolstering your capacity to sense and respond is key to...
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- January 2023 (Revised April 2024)
- Case
First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)
By: Ranjay Gulati, Akhil Iyer and Joel Malkin
Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for...
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Change Management;
Transformation;
Talent and Talent Management;
Government Administration;
Management Practices and Processes;
Management Systems;
Organizational Change and Adaptation;
Organizational Culture;
Performance Effectiveness;
United States
Gulati, Ranjay, Akhil Iyer, and Joel Malkin. "First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)." Harvard Business School Case 423-051, January 2023. (Revised April 2024.)
- 02 May 2017
- First Look
First Look at New Research: May 2, 2017
U.S. Patent Office since 2001, we find that start-ups that win the patent “lottery” by drawing lenient examiners have, on average, 55% higher employment growth and 80% higher sales growth five years later. Patent winners also pursue more,...
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Carmen Nobel
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
they cared didn’t just boost morale, it also lowered injury rates and increased summer productivity. “This was one of the first changes we made that resulted in even skeptical people—for example, those who thought the safety rules were...
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by Avery Forman
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
segregation over time. We demonstrate that the return of racial establishment segregation owes little to within-establishment processes but rather stems from differences in the turnover rates of more- and less-homogeneous workplaces....
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Sean Silverthorne
- 04 Mar 2024
- What Do You Think?
Do People Want to Work Anymore?
selection is less important, training is reduced, along with compensation, and as a result, there is a high rate of turnover with more time spent on recruiting (but not necessarily training). Within weeks of the publication of the...
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by James Heskett
- 28 Apr 2009
- First Look
First Look: April 28, 2009
exciting, but rather unorthodox, new savings product. Instead of paying interest, this product gives depositors the chance to win large cash prizes each month. Michael Jordan, CEO of the bank's Consumer Solutions Division, must decide...
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Martha Lagace
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully. In this...
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Dina Gerdeman
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
discovery work to validate the problem or their target customers. While gut feel or personal experience with a problem can be a strong signal there is a problem to solve, without proper product discovery work you won’t truly know if you have a View Details
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by Julia Austin
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
Boots: The Last Wish, and registering their enjoyment in real time as they watched. They were then asked to rate how much they wanted to see the movie on a scale of 1 to 100, and which movie they’d watch if they could View Details
- 30 Oct 2012
- First Look
First Look: October 30
to achievement (e.g., "this person has won an award for his work"), references to potential (e.g., "this person could win an award for his work") appear to stimulate greater interest and processing, which can translate...
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Sean Silverthorne
- 11 Jan 2011
- First Look
First Look: Jan. 11
decision, to consider whether they are facing a "thinking too much" or "thinking too little" problem and adjust accordingly. Download the paper: http://onlinelibrary.wiley.com/doi/10.1002/wcs.90/abstract How to Design a View Details
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Sean Silverthorne
- 03 Oct 2022
- Research & Ideas
Why a Failed Startup Might Be Good for Your Career After All
aspects of the firm: operations, marketing, finance, communications, and product development. Clearly, general management skills win the day, says one of the paper’s coauthors, Paul A. Gompers, who is the Eugene Holman Professor of...
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by Sean Silverthorne
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets...
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by Avery Forman
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
five-point scale, the respondents rated themselves on adjectives such as "reserved," "introverted," "talkative," and "bold." The employees rated their teams' general...
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by Carmen Nobel
- 14 Jun 2016
- First Look
June 14, 2016
data to recover parameters including the depreciation rate and adjustment costs of managerial capital (both found to be larger than for tangible non-managerial capital). Our model also predicts (i) a positive effect of management on firm...
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Sean Silverthorne
- 19 Apr 2016
- First Look
April 19, 2016
Rumie's software and services from the physical tablets to achieve greater reach and scale. In October 2015, Rumie opened the LearnCloud, its proprietary online content curation portal for NGOs, to the public. Now anyone could discover, share, and View Details
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Sean Silverthorne
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
and customers. At the same time, the new approach provides more accurate cost-driver rates by allowing unit times to be estimated even for complex, specialized transactions. Estimating the cost per time unit of capacity. Instead of...
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by Robert S. Kaplan & Steven R. Anderson
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
presented from the perspective of the company CEO and its global brand director who is also part owner. In 2015, Mavi had sales of $419 million, up 20% from the previous year. Growth rates like these were becoming routine at Mavi. But,...
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Sean Silverthorne