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All HBS Web
(612)
- People (1)
- News (149)
- Research (330)
- Events (5)
- Multimedia (11)
- Faculty Publications (92)
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- February 2018 (Revised May 2019)
- Case
CEWD: Closing the Skills Gap
By: William Kerr, Michael Norris and Manjari Raman
In 2018, Ann Randazzo, executive director of the Center for Energy Workforce Development (CEWD) is assessing the organization’s performance since its 2006 founding. Founded to address an imminent retirement bubble of middle skills workers in the utilities industry,...
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Keywords:
Workforce Development;
Industry Cooperation;
Skills Gap;
Middle Skills;
Training;
Strategic Planning;
Competency and Skills;
Utilities Industry;
United States
Kerr, William, Michael Norris, and Manjari Raman. "CEWD: Closing the Skills Gap." Harvard Business School Case 818-081, February 2018. (Revised May 2019.)
- 2022
- White Paper
Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers
By: Joseph B. Fuller and Manjari Raman
A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by...
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Keywords:
COVID-19;
Labor Market;
Low-wage Workers;
Worker Welfare;
Churn/retention;
Morale;
Jobs and Positions;
Employees;
Wages;
Retention;
Well-being;
Human Resources
Fuller, Joseph B., and Manjari Raman. "Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers." White Paper, Harvard Business School, January 2022.
- Forthcoming
- Article
Gender Gaps: Back and Here to Stay? Evidence from Skilled Ugandan Workers During COVID-19
By: Livia Alfonsi, Mary Namubiru and Sara Spaziani
We investigate gender disparities in the effect of COVID-19 on the labor market outcomes of skilled Ugandan workers. Leveraging a high-frequency panel dataset, we find that the lockdowns imposed in Uganda reduced employment by 69% for women and by 45% for men,...
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Alfonsi, Livia, Mary Namubiru, and Sara Spaziani. "Gender Gaps: Back and Here to Stay? Evidence from Skilled Ugandan Workers During COVID-19." Review of Economics of the Household (forthcoming). (Pre-published online November 9, 2023.)
- Editorial
Stop Waiting for Governments to Close the Skills Gap
By: John Streur and George Serafeim
Keywords:
Worker Productivity;
Workers;
"America";
Training;
Employee Training;
Employee Engagement;
Employee Compensation;
Productivity;
Inequality
Streur, John, and George Serafeim. "Stop Waiting for Governments to Close the Skills Gap." Harvard Business Review (website) (January 11, 2017).
- 05 May 2014
- Working Paper Summaries
Firms and the Economics of Skilled Immigration
- 27 Nov 2013
- Working Paper Summaries
Skilled Immigration and the Employment Structures of US Firms
- 2022
- Working Paper
An Anatomy of Performance Monitoring
By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Performance monitoring is a mainstay management tool in most organizations. Yet we still know little about whether—and why—better monitoring yields better performance in practice. To shed light on these questions, we study the introduction of a performance monitoring...
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Keywords:
Performance Monitoring;
Worker Skills;
Skill Depreciation;
Managerial Inattention;
On-the-job Training;
Productivity;
Multitasking;
Quick Serve Restaurants;
Performance Evaluation;
Employees;
Competency and Skills;
Training;
Performance Productivity;
Management;
Information Technology;
Food and Beverage Industry;
Puerto Rico
Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo. "An Anatomy of Performance Monitoring." Harvard Business School Working Paper, No. 22-066, March 2022. (R&R Journal of Political Economy.)
- 2013
- Working Paper
Skilled Immigration and the Employment Structures of U.S. Firms
By: Sari Pekkala Kerr, William R. Kerr and William F. Lincoln
We study the impact of skilled immigrants on the employment structures of U.S. firms using matched employer-employee data. Unlike most previous work, we use the firm as the lens of analysis to account for a greater level of heterogeneity and the fact that many skilled...
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Keywords:
H-1B;
Firms;
Scientists;
Engineers;
Inventors;
Age;
Employment;
Competency and Skills;
Immigration;
United States
Pekkala Kerr, Sari, William R. Kerr, and William F. Lincoln. "Skilled Immigration and the Employment Structures of U.S. Firms." Working Paper, February 2013.
- July 2015
- Article
Skilled Immigration and the Employment Structures of U.S. Firms
By: Sari Pekkala Kerr, William R. Kerr and William F. Lincoln
We study the impact of skilled immigrants on the employment structures of U.S. firms using matched employer-employee data. Unlike most previous work, we use the firm as the lens of analysis to account for a greater level of heterogeneity and the fact that many skilled...
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Keywords:
Firms;
Scientists;
Engineers;
Inventors;
H-1B;
Age;
Employment;
Immigration;
United States
Kerr, Sari Pekkala, William R. Kerr, and William F. Lincoln. "Skilled Immigration and the Employment Structures of U.S. Firms." Journal of Labor Economics 33, no. S1 (July 2015): S147–S186.
- Article
Enfranchisement of Service Workers
By: Leonard A. Schlesinger and James Heskett
Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1....
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Keywords:
Motivation and Incentives;
Franchise Ownership;
Employees;
Compensation and Benefits;
Service Industry;
Japan;
United States
Schlesinger, Leonard A., and James Heskett. "Enfranchisement of Service Workers." California Management Review 33, no. 4 (Summer 1991).
- 22 Jan 2014
- Research & Ideas
High-Tech Immigrant Workers Don’t Cost US Jobs
Many high-tech companies in the United States look overseas to fill talent gaps in their employment ranks by hiring skilled immigrants, often sponsoring the visas these workers need to live in this country....
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- 2015
- Chapter
Firms and the Economics of Skilled Immigration
By: Sari Pekkala Kerr, William R. Kerr and William F. Lincoln
Firms play a central role in the selection, sponsorship, and employment of skilled immigrants entering the United States for work through programs like the H-1B visa. This role has not been widely recognized in the literature, and the data to better understand it have...
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Keywords:
Business or Company Management;
Human Capital;
Immigration;
Innovation and Invention;
United States
Kerr, Sari Pekkala, William R. Kerr, and William F. Lincoln. "Firms and the Economics of Skilled Immigration." In Innovation Policy and the Economy, Volume 15, edited by William R. Kerr, Josh Lerner, and Scott Stern, 115–152. University of Chicago Press, 2015.
- 12 Feb 2016
- Op-Ed
The Real Jobs Tragedy in the US: We've Lost the Skills
domestic skills market is far more relevant to the future of American workers than potential job losses through expanded trade with other Pacific-rim nations. Signs of distress The long-term structural...
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- 06 Apr 2020
- Research & Ideas
Where Do Workers Go When the Robots Arrive?
Economics researchers have long studied how local workers respond when an industry such as steel manufacturing is squashed by obsolescence or competition. Is the region able to regenerate with new industries and View Details
- March 2010 (Revised February 2014)
- Case
Community Health Workers in Zambia: Incentive Design and Management
By: Nava Ashraf and Natalie Kindred
This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component. This is relevant to not only health care in Zambia, but to NGO and public sector workers who are both motivated...
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Keywords:
Developing Countries and Economies;
Training;
Health Care and Treatment;
Compensation and Benefits;
Recruitment;
Selection and Staffing;
Mission and Purpose;
Non-Governmental Organizations;
Motivation and Incentives;
Health Industry;
Zambia
Ashraf, Nava, and Natalie Kindred. "Community Health Workers in Zambia: Incentive Design and Management." Harvard Business School Case 910-030, March 2010. (Revised February 2014.) (Request a courtesy copy.)
- Forthcoming
- Article
Location-Specificity and Relocation Incentive Programs for Remote Workers
By: Thomaz Teodorovicz, Prithwiraj Choudhury and Evan Starr
The precipitous growth of remote work has given rise to a new phenomenon: the emergence of relocation incentive programs that localities use to compete for the physical presence of remote workers. Remote workers with high general human capital may create value for...
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- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
continue working from home; this can lead to rival subcultures. Onboarding and integrating new employees is also especially difficult. The major issue with remote workers and motivation appears to be feeling isolated and second-class...
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Keywords:
by Boris Groysberg and Robin Abrahams
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
small part of the larger whole. To a certain extent, this is because of the advantages of specialization that Adam Smith identified in pin manufacturing as long ago as 1776 in The Wealth of Nations. However, it goes beyond the economies of scale that accrue to the...
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- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
Toxic workers aren’t just a pain in the rear; they’re also a pain in the bottom line, according to a new Harvard Business School working paper. Dylan Minor, visiting assistant professor of business administration in the HBS Strategy unit,...
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Keywords:
by Roberta Holland
- Forthcoming
- Article
Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials
By: Prithwiraj Choudhury, Kirk Doran, Astrid Marinoni and Chungeun Yoon
We study how restrictive immigration policies that result in the unexpected loss of co-workers affect the performance of skilled migrants employed in organizations. Specifically, we examine the impact of the loss of team members on their co-workers’ performance in...
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