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All HBS Web
(116,104)
- Faculty Publications (400)
- April 2006 (Revised October 2006)
- Case
Best Buy Co., Inc.: Customer-Centricity
By: Rajiv Lal, Carin-Isabel Knoop and Irina Tarsis
With FY2005 sales of $27.3 billion, Richfield, Minn.-based Best Buy Co., Inc. was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future Shop in...
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Keywords:
Customer Focus and Relationships;
Service Operations;
Business Earnings;
Financial Crisis;
Failure;
Business Model;
Leadership;
Segmentation;
Value Creation;
Electronics Industry;
United States;
Canada;
Mongolia
Lal, Rajiv, Carin-Isabel Knoop, and Irina Tarsis. "Best Buy Co., Inc.: Customer-Centricity." Harvard Business School Case 506-055, April 2006. (Revised October 2006.)
- April 2006 (Revised April 2012)
- Background Note
The Role of Private Equity Firms in Merger and Acquisition Transactions
Explores the importance of private equity firms in merger and acquisitions activity around the globe. In many countries, these firms now account for one quarter of the total merger and acquisition activity of all firms. The larger private equity firms generate fees for...
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Keywords:
Leveraged Buyouts;
Mergers and Acquisitions;
Private Equity;
Investment Funds;
Value Creation
Fruhan, William E., Jr. "The Role of Private Equity Firms in Merger and Acquisition Transactions." Harvard Business School Background Note 206-101, April 2006. (Revised April 2012.)
- March 2006
- Module Note
Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity
Describes the fourth module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes...
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Keywords:
Innovation and Management;
Problems and Challenges;
Management Analysis, Tools, and Techniques;
Projects;
Opportunities;
Risk and Uncertainty;
Perspective;
Value Creation;
Networks;
Alignment
MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity." Harvard Business School Module Note 606-104, March 2006.
- March 2006
- Case
The Whitesides Lab
By: H. Kent Bowen and Francesca Gino
A significant part of the long-term economic growth in developed economies depends on the translation of scientific research into new products and processes. Focuses on the front end of this value creation stream. The laboratory of George Whitesides has a 30-year...
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Keywords:
Research;
Performance Productivity;
Economic Growth;
Infrastructure;
Creativity;
Groups and Teams;
Value Creation;
Factories, Labs, and Plants;
Leadership;
Resource Allocation
Bowen, H. Kent, and Francesca Gino. "The Whitesides Lab." Harvard Business School Case 606-064, March 2006.
- March 2006
- Case
Cabo San Viejo: Rewarding Loyalty
By: Youngme E. Moon, Gail J. McGovern and Seth Schulman
In 2005, Cabo San Viejo, a premier health and fitness spa resort located in Palm Springs, California, is debating whether to introduce a Customer Rewards Program. Describes the customer management challenges the firm is facing and outlines the various ways in which a...
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Keywords:
Debates;
Customer Relationship Management;
Marketing Strategy;
Problems and Challenges;
Adoption;
Value Creation;
Health Industry;
California
Moon, Youngme E., Gail J. McGovern, and Seth Schulman. "Cabo San Viejo: Rewarding Loyalty." Harvard Business School Case 506-060, March 2006.
- March 2006 (Revised November 2006)
- Case
China: To Float or Not To Float? (C)- Esquel Group and the Chinese Renminbi
By: Laura Alfaro, Rafael M. Di Tella and Ingrid Vogel
In July 2005, China revalued its currency by 2.1% and adjusted its exchange rate regime toward a more market-based system. Esquel Group, a family-run, privately held textiles firm specializing in high-quality cotton shirts with its most significant manufacturing base...
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Keywords:
Family Business;
Currency Exchange Rate;
Private Ownership;
Problems and Challenges;
Value Creation;
China
Alfaro, Laura, Rafael M. Di Tella, and Ingrid Vogel. "China: To Float or Not To Float? (C)- Esquel Group and the Chinese Renminbi." Harvard Business School Case 706-023, March 2006. (Revised November 2006.)
- March 2006 (Revised November 2006)
- Case
China: To Float or Not To Float? (E)- ABB Investment in China
By: Laura Alfaro, Rafael M. Di Tella and Ingrid Vogel
In July 2005, China revalued its currency by 2.1% and adjusted its exchange rate regime toward a more market-based system. ABB, a global power and automation technologies company based out of Switzerland with operations in China, was among those companies confronted...
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Keywords:
Currency Exchange Rate;
Investment;
Multinational Firms and Management;
International Relations;
Problems and Challenges;
Value Creation;
China;
Switzerland
Alfaro, Laura, Rafael M. Di Tella, and Ingrid Vogel. "China: To Float or Not To Float? (E)- ABB Investment in China." Harvard Business School Case 706-035, March 2006. (Revised November 2006.)
- February 2006 (Revised October 2006)
- Case
The Children's Investment Fund, 2005
By: Randolph B. Cohen and Joshua B. Sandbulte
TCI, The Children's Investment Fund, is a London-based hedge fund. The firm donates a significant fraction of the fees it earns to a charitable foundation. In 2005, TCI took a large stake in Deutsche Borse, the stock exchange in Frankfurt. Its battle with management...
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Keywords:
Value Creation;
Financial Markets;
Investment Activism;
Philanthropy and Charitable Giving;
Financial Services Industry;
London;
Germany
Cohen, Randolph B., and Joshua B. Sandbulte. "The Children's Investment Fund, 2005." Harvard Business School Case 206-092, February 2006. (Revised October 2006.)
- January 2006 (Revised April 2007)
- Case
General Electric Healthcare, 2006
By: Tarun Khanna and Elizabeth Raabe
In January 2006, Joe Hogan, head of General Electric (GE) Healthcare Technologies, prepared to step into William Castell's shoes as CEO of GE Healthcare, the world's leading manufacturer of diagnostic imaging equipment. In 2004, former CEO Jeff Immelt acquired Amersham...
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Keywords:
Corporate Entrepreneurship;
Cost vs Benefits;
Growth and Development Strategy;
Mergers and Acquisitions;
Machinery and Machining;
Global Range;
Multinational Firms and Management;
Product Design;
Technological Innovation;
Expansion;
Value Creation;
Business Subsidiaries;
Health Industry;
Medical Devices and Supplies Industry
Khanna, Tarun, and Elizabeth Raabe. "General Electric Healthcare, 2006." Harvard Business School Case 706-478, January 2006. (Revised April 2007.)
- December 2005 (Revised January 2007)
- Case
Ben & Jerry's: Preserving Mission & Brand within Unilever
By: James E. Austin and James Quinn
In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history, including: how to manage employee morale; whether to include synthetic ingredients to meet consumer...
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Keywords:
Brands and Branding;
Problems and Challenges;
Mergers and Acquisitions;
Mission and Purpose;
Social Enterprise;
Management Teams;
Governing and Advisory Boards;
Value Creation;
Corporate Governance;
Employee Relationship Management;
Food and Beverage Industry;
Agriculture and Agribusiness Industry;
Retail Industry;
United States
Austin, James E., and James Quinn. "Ben & Jerry's: Preserving Mission & Brand within Unilever." Harvard Business School Case 306-037, December 2005. (Revised January 2007.)
- November 2005 (Revised March 2006)
- Case
Nestle's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition
By: Ray A. Goldberg and Kerry Herman
Nestle is the largest milk firm in the world. For over a century, it has developed a milk model procurement program that improved the well-being of the small-scale farmer and the ultimate consumer. Can it partner with other firms and institutions to make even greater...
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Keywords:
Development Economics;
Value Creation;
Programs;
Partners and Partnerships;
Food and Beverage Industry
Goldberg, Ray A., and Kerry Herman. "Nestle's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition." Harvard Business School Case 906-406, November 2005. (Revised March 2006.)
- April 2005
- Case
Handleman Company
By: Janice H. Hammond and Kevin Dolan
Describes the organization and operations of the Handleman Co., an intermediary in the music industry that buys recorded music and resells it to mass retailers such as Wal-Mart. The company provides distribution, inventory management, retail merchandising, and category...
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Keywords:
Business Organization;
Music Entertainment;
Cost Management;
Growth and Development;
Business or Company Management;
Distribution Channels;
Problems and Challenges;
Risk and Uncertainty;
Online Technology;
Value Creation;
Music Industry
Hammond, Janice H., and Kevin Dolan. "Handleman Company." Harvard Business School Case 605-024, April 2005.
- December 2004 (Revised May 2005)
- Case
Nestle: Sustainable Agriculture Initiative
Swiss food giant Nestle attempts to improve the performance of its suppliers of agricultural commodities to raise quality, lower costs, and contribute to sustainable development. Its initiatives focus first on coffee, cocoa, and milk. Nestle managers assert that the...
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Keywords:
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Social Issues;
Business and Community Relations;
Corporate Strategy;
Agribusiness;
Supply Chain Management;
Marketing Strategy;
Value Creation;
Food and Beverage Industry;
Agriculture and Agribusiness Industry
Reinhardt, Forest L. "Nestle: Sustainable Agriculture Initiative." Harvard Business School Case 705-018, December 2004. (Revised May 2005.)
- November 2004 (Revised May 2010)
- Case
RightNow Technologies
By: William A. Sahlman and Dan Heath
The founder and CEO of a CRM software start-up must decide between an attractive acquisition offer and the opportunity to go public. Discusses the growth of the company--including a lengthy discussion of entrepreneurial bootstrapping--as well as an aborted IPO attempt...
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Keywords:
Business Exit or Shutdown;
Applications and Software;
Going Public;
Management Teams;
Finance;
Strategy;
Value Creation;
Entrepreneurship;
Business Startups;
Acquisition;
Computer Industry
Sahlman, William A., and Dan Heath. "RightNow Technologies." Harvard Business School Case 805-032, November 2004. (Revised May 2010.)
- October 2004 (Revised July 2011)
- Case
AT&T 2000-2004
By: Stephen P. Bradley and Kerry Herman
Provides an update on CEO Michael Armstrong's "Project Grand Slam" strategy to build the value of AT&T by offering a complete, integrated telecommunications solution to both corporate and residential customers, including wireless and wire line telephone, Internet,...
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Keywords:
Business Exit or Shutdown;
Customers;
Business or Company Management;
Failure;
Business and Shareholder Relations;
Networks;
Corporate Strategy;
Internet;
Wireless Technology;
Value Creation;
Telecommunications Industry
Bradley, Stephen P., and Kerry Herman. "AT&T 2000-2004." Harvard Business School Case 705-425, October 2004. (Revised July 2011.)
- July 2004 (Revised September 2004)
- Case
Novell: CEO-led Turnaround and Growth Strategy
By: Richard L. Nolan and Robert D. Austin
Novell CEO Jack Messman tried to return the company to its leadership position in the software industry through a strategy that embraces Linux and other open source software. This case serves as an introduction to open source software and strategies based on open...
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Keywords:
Organizational Change and Adaptation;
Value Creation;
Open Source Distribution;
Applications and Software;
Intellectual Property;
Business Strategy;
Information Technology Industry
Nolan, Richard L., and Robert D. Austin. "Novell: CEO-led Turnaround and Growth Strategy." Harvard Business School Case 605-004, July 2004. (Revised September 2004.)
- January 2004 (Revised May 2006)
- Case
Yamato Transport: Valuing and Pricing Network Services (A)
By: Felix Oberholzer-Gee, Tarun Khanna and Masako Egawa
Yamato Transport is the leading Japanese parcel delivery company and has dominated its industry for more than two decades. In response to new competitive challenges, Yamato must decide how to reposition itself in the industry and optimize the size of its network. The...
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Oberholzer-Gee, Felix, Tarun Khanna, and Masako Egawa. "Yamato Transport: Valuing and Pricing Network Services (A)." Harvard Business School Case 704-475, January 2004. (Revised May 2006.)
- January 2004 (Revised May 2005)
- Case
Gold Hill Venture Lending
By: G. Felda Hardymon, Josh Lerner and Ann Leamon
David Fischer is trying to raise $200 million for a first-time venture debt fund that will be affiliated with Silicon Valley Bank, a major technology lender. Despite his lengthy experience in venture lending, the process is proving difficult. He and his partners are...
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Keywords:
Information Technology;
Value Creation;
Venture Capital;
Partners and Partnerships;
Decision Choices and Conditions;
Investment Funds;
Banking Industry;
Financial Services Industry
Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Gold Hill Venture Lending." Harvard Business School Case 804-083, January 2004. (Revised May 2005.)
- October 2003 (Revised February 2004)
- Background Note
Introduction to the Large-Scale Investment (LSI) Course at Harvard Business School
By: Benjamin C. Esty
Introduces students to the Large-Scale Investment (LSI) course taught at Harvard Business School. LSI is a case-based course about project finance that is designed for second-year MBA students. The course is about project finance, which involves creation of a legally...
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Esty, Benjamin C. "Introduction to the Large-Scale Investment (LSI) Course at Harvard Business School." Harvard Business School Background Note 204-093, October 2003. (Revised February 2004.)
- September 2003 (Revised June 2005)
- Case
Learning from LeapFrog: Creating Educational and Business Value
By: Lynda M. Applegate, Christopher Dede and Susan Saltrick
Explores the success factors leading to one's company's rise to the number three ranking in the aggressively competitive toy industry. LeapFrog has made the strategic decision to exploit its educational model in two industry sectors: consumer toys and educational...
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Keywords:
Transformation;
Decisions;
Education;
Entrepreneurship;
Innovation and Invention;
Growth Management;
Media;
Business and Stakeholder Relations;
Research;
Value Creation
Applegate, Lynda M., Christopher Dede, and Susan Saltrick. "Learning from LeapFrog: Creating Educational and Business Value." Harvard Business School Case 804-062, September 2003. (Revised June 2005.)