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Show Results For
-
All HBS Web
(831)
- News (49)
- Research (709)
- Events (1)
- Multimedia (3)
- Faculty Publications (421)
- July 2000
- Case
Dawn Riley at America True (C)
By: Linda A. Hill and Kristin Doughty
Dawn Riley and America True are based in Auckland, New Zealand, where racing will begin in six weeks. The senior management team will be meeting in August 1999 to decide whether or not to make changes to Tag, the practice boat that they are using as a testing platform....
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Keywords:
Management Style;
Leadership;
Behavior;
Groups and Teams;
Organizational Culture;
Problems and Challenges;
Sports;
Gender;
Management Teams;
New Zealand
Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (C)." Harvard Business School Case 401-008, July 2000.
- 01 Mar 2006
- News
Drive-In Nation
For decades, the U.S. auto industry ruled America’s economy, shaped the country’s development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The...
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- June 2011
- Article
Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work
By: J. R. Detert and Amy C. Edmondson
This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative data from 190 interviews conducted in a...
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Keywords:
Spoken Communication;
Interpersonal Communication;
Employees;
Managerial Roles;
Organizational Culture;
Risk and Uncertainty;
Behavior
Detert, J. R., and Amy C. Edmondson. "Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work." Academy of Management Journal 54, no. 3 (June 2011): 461–488.
- 05 Nov 2020
- Blog Post
12 Weeks of VC Summer: Remote Edition
the tone for company culture and even amid everyone’s hectic schedules we were able to fit in activities to get to know each other. One of the best parts of working on a team are the conversations that happen offline, and this was...
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- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
answered include: How do I get past a feeling of being stuck in life or work? Can I resist the temptations of success? Am I working too hard? Is there room for spirituality at the office? 10 Reasons to Design a Better Corporate Culture...
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Keywords:
by Staff
- 30 Oct 2006
- First Look
First Look: October 31, 2006
accountability standards and for monitoring them. The authors show how accountability frameworks attached to principal-agent logics and applied universally across cultures typically fail to achieve their objectives. Accountability is a...
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Keywords:
Sean Silverthorne
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
Learning Effects of Monitoring by Dennis Campbell and Francisco de Asís Martinez-Jerez of HBS and Marc Epstein of Rice University, are the result of an extensive study of the culture and management style at six hotels in the MGM-Mirage...
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- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send the wrong message by excusing—or...
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by Dina Gerdeman
- 14 Apr 2003
- Research & Ideas
Pay-for-Performance Doesn’t Always Pay Off
terms of costs." Going Forward Were the results due to unique circumstances at HP? The answer is yes and no, Beer and Cannon wrote. "HP's culture is one that historically placed more emphasis on management that builds commitment...
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Keywords:
by Martha Lagace
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
cultural norms." Then there were those who asked just what functions "masks" serve? David Broderick said, "The main reason masks exist is for leaders to hide their flaws from their followers." Srini commented that...
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by Jim Heskett
- 2010
- Chapter
Utilizing Team Member Expertise Under Pressure
By: Heidi K. Gardner and Erin McFee
Pressure intensifies on a strategy consulting team as they deliver a critical project, and the team manager faces a dilemma about her changing role on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that...
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Keywords:
Experience and Expertise;
Managerial Roles;
Organizational Culture;
Projects;
Groups and Teams;
Behavior;
Customization and Personalization;
Consulting Industry
Gardner, Heidi K., and Erin McFee. "Utilizing Team Member Expertise Under Pressure." Chap. 18 in Group Communication: Cases for Analysis, Appreciation and Application, edited by Laura W. Black, 143–148. Dubuque, IA: Kendall/Hunt Publishing, 2010.
- September 2006 (Revised October 2007)
- Case
BT Plc: The Broadband Revolution (A)
By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum
In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within...
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Keywords:
Transformation;
Innovation and Management;
Management Teams;
Organizational Change and Adaptation;
Organizational Culture;
Behavior;
Telecommunications Industry;
United Kingdom
Tushman, Michael L., David Kiron, and Adam M. Kleinbaum. "BT Plc: The Broadband Revolution (A)." Harvard Business School Case 407-001, September 2006. (Revised October 2007.)
- April 1993 (Revised September 1996)
- Case
ABB Deutschland (A)
By: Hugo Uyterhoeven
Describes Europe's most famous postwar multinational merger between Asea of Sweden and Brown Boveri of Switzerland. Gives background on both companies and focuses particularly on BBC's geographic organization, its corporate culture, and the relationship between its...
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Keywords:
Mergers and Acquisitions;
Business Subsidiaries;
Corporate Governance;
Organizational Culture;
Problems and Challenges;
Relationships;
Behavior;
Business Strategy;
Sweden;
Switzerland
Uyterhoeven, Hugo. "ABB Deutschland (A)." Harvard Business School Case 393-130, April 1993. (Revised September 1996.)
- October 2011 (Revised April 2017)
- Teaching Note
Raleigh & Rosse: Measures to Motivate Exceptional Service (Brief Case)
By: Robert L. Simons and Michael Mahoney
Teaching Note for 4353.
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Keywords:
Control Systems;
Performance Measurement;
Goal Setting;
Compensation;
Incentives;
Motivation;
Sales Compensation;
Strategy And Execution;
Motivation and Incentives;
Goals and Objectives;
Salesforce Management;
Organizational Culture;
Accounting;
Performance Evaluation;
Compensation and Benefits
- Web
Inequality in the Digital Age: A Conversation with Mahzarin Banaji - Blog: RaGE Report
Mahzarin Banaji HBS Staff Author HBS Staff Professor Mahzarin Banaji is a Professor of Psychology at Harvard University, studying implicit beliefs, values, and social groups. Best known for her pioneering research on implicit bias,...
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- October 2023
- Supplement
Making Progress at Progress Software (B)
By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of...
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- July 2003 (Revised December 2003)
- Case
Mitchells/Richards
By: Amy C. Edmondson and Corey B. Hajim
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and high-touch customer service. A family-run business, Mitchells has built its success with a customer service strategy know internally as "hugging." The term is...
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Keywords:
Information Technology;
Expansion;
Family Business;
Attitudes;
Organizational Culture;
Luxury;
Customer Focus and Relationships;
Retail Industry
Edmondson, Amy C., and Corey B. Hajim. "Mitchells/Richards." Harvard Business School Case 604-010, July 2003. (Revised December 2003.)
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
image of a cowboy, the Lone Ranger, or Prince Valiant coming in to clean up the town or rescue the distressed. So, in many ways they are just as much embedded in this larger kind of cultural construct. If you look at business magazines,...
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by Martha Lagace
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
arbitrariness of the set. Drawing on Gestalt psychology, we develop a conceptual account that predicts what will—and will not—act as a pseudo-set and defines the psychological process through which these pseudo-sets affect behavior,...
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Keywords:
Carmen Nobel
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
certain circumstances; and they tend to be physically and psychologically distant from the companies’ activities. Joseph Bower and Lynn Paine examine the agency-based model’s foundations and flaws and its implications for companies before...
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Keywords:
Re: Multiple Faculty