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All HBS Web
(2,089)
- People (2)
- News (146)
- Research (1,725)
- Events (2)
- Multimedia (11)
- Faculty Publications (1,252)
Show Results For
-
All HBS Web
(2,089)
- People (2)
- News (146)
- Research (1,725)
- Events (2)
- Multimedia (11)
- Faculty Publications (1,252)
Publications
2000-2005 Selected
Chiu, C-y, Morris, M.W., Hong, Y-y, & Menon, T. (2000). Motivated cultural cognition: The impact of implicit cultural theories on dispositional attribution varies as a function of Need for Closure.... View Details
- 05 Nov 2010
- Research & Ideas
The Work-Around Culture: Unintended Consequences of Organizational Heroes
"Work-around cultures" are pervasive in health care. Employees tend to work around obstacles, often feeling like a hero in the process, without solving the underlying problems. The reasons for these cultures are manifold, but...
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- January–February 2014
- Article
IDEO's Culture of Helping
By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer
Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency...
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Keywords:
Management Style;
Behavior;
Attitudes;
Organizational Culture;
Relationships;
Social and Collaborative Networks
Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer. "IDEO's Culture of Helping." Harvard Business Review 92, nos. 1-2 (January–February 2014): 54–61.
- February 1991 (Revised July 1993)
- Case
Cultural Change at Nissan Motors
By: John P. Kotter
Depicts the reformation of Nissan Motor Co.'s corporate culture and the company's subsequent turnaround in market share and profits. In 1985, Yutaka Kume became president of Nissan and thereafter, he continually emphasized the need for internal change throughout the...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Leadership;
Behavior;
Governing Rules, Regulations, and Reforms;
Change Management;
Management;
Auto Industry;
Manufacturing Industry
Kotter, John P. "Cultural Change at Nissan Motors." Harvard Business School Case 491-079, February 1991. (Revised July 1993.)
- 2005
- Article
Thai Firms' Adaptations Following the Asian Economic Crisis: Market Orientation, Innovativeness and Organizational Culture Five Years After
By: Rohit Deshpandé and John U. Farley
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
bad guy" Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their forthcoming case study discusses the limits of trying to force one View Details
- February 2007
- Case
IBM Culture in Its Architecture
By: A. Eugene Kohn and Kerry Herman
In 1992, Lou Gerstner was the CEO of IBM during a period where the firm was losing money and a turnaround was desperately needed. In a bold decision, Gerstner chose to build a new headquarters in Armonk, NY that had strict limits on expandability. His idea was to use...
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Keywords:
Design;
Leadership;
Job Design and Levels;
Organizational Structure;
Buildings and Facilities;
Business Headquarters;
Decisions;
Organizational Culture;
Corporate Strategy;
Expansion;
Information Technology Industry;
New York (state, US)
Kohn, A. Eugene, and Kerry Herman. "IBM Culture in Its Architecture." Harvard Business School Case 207-026, February 2007.
- May 2024
- Case
Leading Culture Change at Microsoft Western Europe
By: Amy C. Edmondson and Cat Huang
In 2023, Cindy Rose, President of Microsoft Western Europe, faced a critical decision. Rose grappled with the potential impact of widespread layoffs on psychological safety and thecultural transformation she had championed since her arrival. When Rose had first joined...
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- April 2016 (Revised February 2018)
- Teaching Note
Riot Games: Can Culture Survive Growth?
By: Boris Groysberg and Michael Norris
This teaching note gives instructors a guide for a discussion of Riot Games, a fast growing videogames firm with a strong, player-centric culture. It also offers references to research on culture that will allow students to decide whether or not Riot Games’ culture...
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- November 2, 2021
- Article
The Cultural Benefits of Artificial Intelligence in the Enterprise
By: Sam Ransbotham, François Candelon, David Kiron, Burt LaFountain and Shervin Khodabandeh
The 2021 MIT SMR-BCG report identifies a wide range of AI-related cultural benefits at both the team and organizational levels. Whether it’s reconsidering business assumptions or empowering teams, managing the dynamics across culture, AI use, and organizational...
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Ransbotham, Sam, François Candelon, David Kiron, Burt LaFountain, and Shervin Khodabandeh. "The Cultural Benefits of Artificial Intelligence in the Enterprise." MIT Sloan Management Review, Big Ideas Artificial Intelligence and Business Strategy Initiative (website) (November 2, 2021). (Findings from the 2021 Artificial Intelligence and Business Strategy Global Executive Study and Research Project.)
- March 2006 (Revised August 2006)
- Case
Putnam Investments: Rebuilding the Culture
By: Nitin Nohria and Charles Nichols
Charles "Ed" Haldeman Jr. is promoted CEO of Putnam Investments after the firm was badly damaged by a series of improper trading practices. He is charged with the task of managing the crisis, repairing the company culture, and putting the firm back into a pattern of...
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Keywords:
Crime and Corruption;
Organizational Culture;
Organizational Change and Adaptation;
Ethics;
Investment Funds;
Investment;
Leading Change;
Decision Choices and Conditions;
Financial Services Industry;
United States
Nohria, Nitin, and Charles Nichols. "Putnam Investments: Rebuilding the Culture." Harvard Business School Case 406-009, March 2006. (Revised August 2006.)
- December 1998
- Article
Being Different Yet Feeling Similar: The Influence of Demographic Composition and Organizational Culture on Work Processes and Outcomes
By: J. Chatman, J. Polzer, S. Barsade and M. Neale
Chatman, J., J. Polzer, S. Barsade, and M. Neale. "Being Different Yet Feeling Similar: The Influence of Demographic Composition and Organizational Culture on Work Processes and Outcomes." Administrative Science Quarterly 43, no. 4 (December 1998): 749–780.
- 2015
- Book
Leading Sustainable Change: An Organizational Perspective
The business case for acting sustainably is becoming increasingly compelling—reducing our global footprint to sustainable levels is the defining issue of our times, and it is one that can only be addressed with the active participation of the private sector. However,...
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Henderson, Rebecca, Ranjay Gulati, and Michael Tushman, eds. Leading Sustainable Change: An Organizational Perspective. Oxford University Press, 2015.
- Program
Leading Change and Organizational Renewal
innovation and agility across your organization Diagnose organizational problems that hinder innovation Embed new ways of doing things within your corporate culture Build a shared vision of success around...
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- February 2021
- Case
A Cultural Transformation at Southeastern Grocers
By: Suraj Srinivasan, Jonah S. Goldberg and Joseph A. Paul
When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition and was headed towards bankruptcy. SEG, the fifth largest grocery chain in the U.S. in early 2021, operated...
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Keywords:
Business Transformation;
Strategy Execution;
Retail;
Organizational Culture;
Transformation;
Growth and Development Strategy;
Performance;
Success;
Retail Industry;
Food and Beverage Industry;
United States;
Florida
Srinivasan, Suraj, Jonah S. Goldberg, and Joseph A. Paul. "A Cultural Transformation at Southeastern Grocers." Harvard Business School Case 121-049, February 2021.
- 21 Nov 2013
- News
Building a culture of entrepreneurs
- October 2010
- Article
Organizational Designs and Innovation Streams
By: Michael Tushman, Wendy K. Smith, Robert Chapman Wood, George Westerman and Charles A. O'Reilly III
This article empirically explores the relations between alternative organizational designs and a firm's ability to explore as well as exploit. We operationalize exploitation and exploration in terms of innovation streams—incremental innovation in existing products as...
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Keywords:
Competency and Skills;
Innovation and Invention;
Management Teams;
Product Development;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Design;
Outcome or Result;
Performance Improvement
Tushman, Michael, Wendy K. Smith, Robert Chapman Wood, George Westerman, and Charles A. O'Reilly III. "Organizational Designs and Innovation Streams." Industrial and Corporate Change 19, no. 5 (October 2010): 1331–1366. (doi: 10.1093/icc/dtq040.)
- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational...
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Keywords:
Customer Satisfaction;
Organizational Design;
Organizational Structure;
Organizational Change and Adaptation;
Change Management;
Organizational Culture;
Research and Development;
Job Cuts and Outsourcing;
Employees;
Brands and Branding;
Customer Relationship Management;
Business Units
Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
- September 2019
- Case
Netflix: A Creative Approach to Culture and Agility
By: Ranjay Gulati, Allison Ciechanover and Jeff Huizinga
By 2018, Netflix had been credited for revolutionizing how viewers consumed entertainment—shifting from ad-fueled linear network programming to a highly personalized, on-demand, all-you-can-consume, ad-free model. The company was riding a long wave of revenue and...
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Keywords:
Digital Technologies;
Streaming;
Video On Demand;
International Expansion;
Leadership;
Information Technology;
Entrepreneurship;
Innovation and Management;
Innovation Strategy;
Leadership Style;
Management Style;
Organizational Culture;
Entertainment;
Media;
Change Management;
Expansion;
Technology Industry;
United States
Gulati, Ranjay, Allison Ciechanover, and Jeff Huizinga. "Netflix: A Creative Approach to Culture and Agility." Harvard Business School Case 420-055, September 2019.
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
foundations in the hacker culture appears to be a contradiction in terms? O'Mahony: The hacker culture prizes autonomy and self-determination. Eric Raymond defines hackers as those who love programming for...
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Keywords:
by Mallory Stark