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Show Results For
-
All HBS Web
(4,314)
- People (13)
- News (875)
- Research (2,423)
- Events (10)
- Multimedia (6)
- Faculty Publications (1,382)
- June 2012
- Case
The Atavist: Reinventing the Book
By: Mukti Khaire and Mary Tripsas
Atavist, a start-up founded by journalists, publishes enhanced ebook singles as well as the software to create enhanced ebooks. The company is currently engaged in both publishing and software development, but as they raise funding and grow, must decide whether to...
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Keywords:
Disruptive Technology;
Growth Strategy;
Innovation;
Publishing;
Software Industry;
Technological Change;
Disruptive Innovation;
Applications and Software;
Entrepreneurship;
Growth and Development Strategy;
Information Technology Industry;
Publishing Industry
Khaire, Mukti, and Mary Tripsas. "The Atavist: Reinventing the Book." Harvard Business School Case 812-177, June 2012.
- 18 Oct 2017
- Blog Post
4 Advantages of the MS/MBA: Engineering Sciences Program
academic marriage – one that balances its focus between STEM and MBA courses. 2. Career Boost: MBAs who can program, design cutting-edge software, and manage a business are rare. The MS/MBA is a huge boon...
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- January 2006
- Case
Ron Perez (A)
By: Lynn S. Paine
The division human resources officer must decide whether to discipline a long-time employee for misusing company time and for improperly filling out time cards for his work on government contracts. Intended to focus on the various factors relevant to disciplining...
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Keywords:
Ethics;
Moral Sensibility;
Employees;
Business or Company Management;
Management Practices and Processes;
Organizations;
Crime and Corruption
Paine, Lynn S. "Ron Perez (A)." Harvard Business School Case 306-084, January 2006.
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
Sometimes when John R. Wells, a professor of management practice at Harvard Business School, meets a senior manager from a successful company, he likes to ask the provocative question, "Is your company...
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Keywords:
by Michael Blanding
- September 2004 (Revised August 2007)
- Case
Enterprise IT at Cisco (2004)
By: Andrew P. McAfee, F. Warren McFarlan and Alison Berkley Wagonfeld
Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad Boston became Cisco's new CIO in 2001, he found that managers were starting to get frustrated with the results of their...
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Keywords:
Management;
Resource Allocation;
Information Technology;
Problems and Challenges;
Business Ventures;
Change Management;
Entrepreneurship;
Projects;
Planning;
Corporate Finance;
Information Technology Industry
McAfee, Andrew P., F. Warren McFarlan, and Alison Berkley Wagonfeld. "Enterprise IT at Cisco (2004)." Harvard Business School Case 605-015, September 2004. (Revised August 2007.)
- 13 Mar 2005
- Research & Ideas
The Tricky Business of Nonprofit Brands
Are brand management issues faced by a powerful for-profit company such as Toyota the same as those navigated by an international non-government organization (NGO) such as the Red Cross? Yes and no. In their new book, The New Global...
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Keywords:
by Manda Salls
- March–April 2019
- Article
Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees
By: Ryan W. Buell
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the...
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Keywords:
Operational Transparency;
Customers;
Services;
Operations;
Customer Focus and Relationships;
Employees;
Customer Satisfaction;
Behavior;
Service Industry
Buell, Ryan W. "Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees." R1902H. Harvard Business Review 97, no. 4 (March–April 2019): 102–113.
- October 2020
- Case
Michael Phelps: 'It's Okay to Not Be Okay'
By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris
In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the greatest of all time—the highs and lows,...
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Keywords:
Mental Health;
Talent and Talent Management;
Training;
Health;
Success;
Performance Improvement;
Personal Development and Career;
Family and Family Relationships;
Sports;
Competition;
Sports Industry;
United States;
Baltimore;
Arizona;
Sydney;
Athens;
Beijing;
London
Groysberg, Boris, Carin-Isabel Knoop, and Michael Norris. "Michael Phelps: 'It's Okay to Not Be Okay'." Harvard Business School Case 421-044, October 2020.
- February 2007
- Case
Behavioral Finance at JP Morgan
By: Malcolm P. Baker and Aldo Sesia
Following a successful model in Europe, JP Morgan has introduced a set of five U.S. retail mutual funds with an investment philosophy and marketing strategy grounded in behavioral finance. The asset management group believes that understanding investor biases like...
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Keywords:
Banks and Banking;
Investment Funds;
Behavioral Finance;
Competitive Advantage;
Asset Management;
Marketing Strategy;
Product Marketing;
Customer Focus and Relationships;
Banking Industry;
Financial Services Industry;
United States;
Europe
Baker, Malcolm P., and Aldo Sesia. "Behavioral Finance at JP Morgan." Harvard Business School Case 207-084, February 2007.
- September 2012 (Revised July 2014)
- Case
Blackstone's Investment in Intelenet
By: Josh Lerner, Sandeep Bapat and Rachna Tahilyani
Three years had passed since Blackstone's investment in Intelenet Global Services, their third largest investment in India. Great progress had been made, but now a new challenge loomed. Globank, a large global bank, was Intelenet's largest customer. Intelenet's...
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Lerner, Josh, Sandeep Bapat, and Rachna Tahilyani. "Blackstone's Investment in Intelenet." Harvard Business School Case 213-036, September 2012. (Revised July 2014.)
- September 2012
- Article
The Unwanted Self: Projective Identification in Leaders' Identity Work
By: Gianpiero Petriglieri and Mark Stein
This paper employs a psychodynamic perspective to examine the development and maintenance of a leader's identity, building on the premise that such identity work involves both conscious and unconscious processes. We focus on the latter by suggesting that those in...
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Petriglieri, Gianpiero, and Mark Stein. "The Unwanted Self: Projective Identification in Leaders' Identity Work." Organization Studies 33, no. 9 (September 2012): 1217–1235.
- 14 Dec 2007
- Op-Ed
When Your Product Becomes a Commodity
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. How often have you heard a manager blame...
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Keywords:
by John Quelch
- June 2005 (Revised September 2006)
- Case
Oracle vs. salesforce.com
By: David B. Yoffie and Alison Berkley Wagonfeld
Explores the phenomenon of software becoming a service. Salesforce.com has catapulted into the lead for offering a customer relationship management (CRM) solution as a Web-based service. Siebel, the leader in CRM packaged software sales, has to devise a strategy to...
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Keywords:
Customer Relationship Management;
Competitive Advantage;
Software;
Web Services Industry;
Information Technology Industry
Yoffie, David B., and Alison Berkley Wagonfeld. "Oracle vs. salesforce.com." Harvard Business School Case 705-440, June 2005. (Revised September 2006.)
- 2004
- Chapter
Measuring the Value of Political Connections After Liberalization: Some Thoughts on Theoretical Constructs and Improved Research Design
By: Jordan I. Siegel
Scholars have recently begun to focus heightened attention on how firms in emerging economies react and even thrive during deep liberalization. Yet one fundamental question remains less than satisfactorily answered. How much in terms of scarce resources should firms in...
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Keywords:
Liberalization;
Emerging Economies;
Political Connections;
Business and Government Relations;
Emerging Markets;
Strategy
Siegel, Jordan I. "Measuring the Value of Political Connections After Liberalization: Some Thoughts on Theoretical Constructs and Improved Research Design." In Global Corporate Evolution: Looking Inward or Looking Outward, edited by Michael A. Trick. Carnegie-Mellon International Management Series. Pittsburgh: Carnegie Mellon University Press, 2004.
- January 1999 (Revised March 2004)
- Case
AMB Consolidation, The
By: William J. Poorvu and Daniel J. Rudd
Anne Shea, assistant vice president at the Curators' Fund (The Fund), is responsible for investing roughly $80 million in real-estate assets. Less than three years ago, Anne invested $40 million into a commingled fund run by AMB Institutional Realty Advisors, Inc., a...
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Keywords:
Private Ownership;
Conflict of Interests;
Industry Structures;
Property;
Investment;
Public Ownership;
Real Estate Industry
Poorvu, William J., and Daniel J. Rudd. "AMB Consolidation, The." Harvard Business School Case 899-144, January 1999. (Revised March 2004.)
- 18 Feb 2015
- First Look
First Look: February 18
failures to protect citizens. The paper argues that avoiding complicity should be the appropriate focus of managerial responsibility. February 2015 Management Science When to Sell Your Idea: Theory and...
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Keywords:
Sean Silverthorne
- June 2020
- Case
Recovering Trust After Corporate Misconduct at Wells Fargo
By: Suraj Srinivasan and Jonah S. Goldberg
The case describes widespread misconduct at Wells Fargo Community Bank in the period leading up to 2017 and the company’s subsequent attempts to improve internal controls, company culture, and corporate governance. The case examines the potential causes of large scale...
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Keywords:
Corporate Misconduct;
Internal Controls;
Banks and Banking;
Crime and Corruption;
Corporate Governance;
Organizational Culture;
Governance Compliance;
Management Systems;
Organizational Change and Adaptation;
Performance Improvement;
Governing and Advisory Boards
Srinivasan, Suraj, and Jonah S. Goldberg. "Recovering Trust After Corporate Misconduct at Wells Fargo." Harvard Business School Case 120-128, June 2020.
- September 2020 (Revised June 2021)
- Supplement
Eaton Corporation: Portfolio Transformation and The Cost of Capital
By: Benjamin C. Esty, Scott Mayfield and Daniel Fisher
In 2000, Eaton Corporation was a broadly diversified industrial conglomerate. But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed to...
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- July 2003 (Revised March 2004)
- Case
XM Satellite Radio (A)
By: David B. Godes and Elie Ofek
XM Satellite Radio is a radically new way to listen to radio. Management must develop a marketing strategy to launch the firm and the category. A crucial aspect of the strategy is to determine which of two business models the company will pursue. Should it focus...
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Keywords:
Advertising;
Business Model;
Decision Choices and Conditions;
Cost Management;
Marketing Channels;
Marketing Strategy;
Problems and Challenges;
Partners and Partnerships;
Sales;
Competitive Strategy;
Communications Industry
Godes, David B., and Elie Ofek. "XM Satellite Radio (A)." Harvard Business School Case 504-009, July 2003. (Revised March 2004.)
- 31 Jan 2011
- Research & Ideas
Taking the Fear out of Diversity Policies
sexual orientation are based on studies that focus on the scourge of discrimination—rather than on the benefits of a diverse workforce, she says. In a new working paper, A Positive Approach to Studying Diversity in Organizations,...
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Keywords:
by Carmen Nobel