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All HBS Web
(676)
- News (123)
- Research (459)
- Multimedia (2)
- Faculty Publications (98)
- 07 Apr 2023
- Research & Ideas
When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big
With limited regulatory enforcement and few gatekeepers, crypto influencers with large social-media audiences can move global markets with a single tweet. The most prominent, including celebrities like Kim Kardashian and Lindsay Lohan, can reportedly pull in large sums...
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by Kristen Senz
- 17 Jan 2018
- Research & Ideas
If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer
studies support an economic idea known as Tournament Theory, which says that as pay differences between job levels increase, the value of receiving a promotion also rises—spurring employees to put in more...
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by Dina Gerdeman
- Aug 2017
- Conference Presentation
To Highlight or Downplay Differences? A Threat-Matching Model for Crafting Diversity Approaches
By: J. Lees and E. Apfelbaum
We integrate organizational and psychological scholarship to devise the threat matching model, a contingency theory that illustrates when, how, and which diversity approaches—frameworks leaders provide employees to understand and respond to diversity—promote...
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Keywords:
Race And Ethnicity;
Inclusion;
Diversity;
Gender;
Race;
Ethnicity;
Equality and Inequality;
Leadership
- 10 May 2021
- Research & Ideas
Who Has Potential? For Many White Men, It’s Often Other White Men
Many well-meaning companies want to diversify their workforces but face an all-too-common problem: They take great pains to hire more women and people of color, only to find that these employees don’t stick around long. At one midsize...
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by Dina Gerdeman
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to...
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by Dina Gerdeman
- 2011
- Case
Wrapitup
By: W. Earl Sasser
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store...
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- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
Employers are dangling all sorts of sparkling lures to capture hot job candidates in the battle for top talent: Generous compensation. Stock options. Lofty titles. But Harvard Business School research suggests that many companies fail to View Details
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by Sean Silverthorne
Getting Smarter About Smart Buildings
We’re seeing renewed energy around smart buildings as organizations, their landlords, and developers consider what it will take to facilitate the return of more employees to physical workspaces post-pandemic. In particular, they are thinking about how... View Details
- November 2011
- Case
WrapItUp: Developing a New Compensation Plan
By: W. Earl Sasser Jr. and Rachel Shelton
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store...
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Keywords:
Empowerment;
Middle Management;
Human Resource Management;
Compensation;
Incentives;
Motivation;
Motivation and Incentives;
Change Management;
Business Growth and Maturation;
Service Delivery;
Entrepreneurship;
Employees;
Compensation and Benefits;
Service Industry;
Retail Industry;
Food and Beverage Industry;
California
Sasser, W. Earl, Jr., and Rachel Shelton. "WrapItUp: Developing a New Compensation Plan." Harvard Business School Brief Case 114-362, November 2011.
- May 1994 (Revised October 1994)
- Case
Motorola Corp.: The View from the CEO Office
By: Shoshana Zuboff and Janis Lee Gogan
Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major...
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Keywords:
Competency and Skills;
Leading Change;
Management Analysis, Tools, and Techniques;
Managerial Roles;
Organizational Change and Adaptation;
Organizational Structure;
Corporate Strategy;
Telecommunications Industry
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola Corp.: The View from the CEO Office." Harvard Business School Case 494-140, May 1994. (Revised October 1994.)
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
[This is the sixth installment in a monthly series on management issues in the time of COVID-19.] We recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and multifaceted concern that emerged is how to keep View Details
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by Boris Groysberg and Robin Abrahams
- 01 Oct 2021
- Research & Ideas
Dying to Lead: How Reaching the Top Can Kill You Sooner
during the course of their careers, from the value of their homes to the promotions they received. Nicholas also verified whether workers attended prestigious GE training retreats. "Higher-ranked employees...
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by Jay Fitzgerald
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
execution is paramount. Surveys should be short and focus on a few key points to encourage employee engagement. To promote the most candid dialogues, an organization should segment members by seniority and...
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by Hise O. Gibson and MaShon Wilson
- Article
Unconscious Bias Training That Works
By: Francesca Gino and Katherine Coffman
To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, it strives to...
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Keywords:
Implicit Bias;
Social Integration;
Empathy;
Prejudice and Bias;
Employees;
Training;
Attitudes;
Behavior;
Organizational Change and Adaptation
Gino, Francesca, and Katherine Coffman. "Unconscious Bias Training That Works." Harvard Business Review 99, no. 5 (September–October 2021): 114–123.
- 28 Mar 2012
- Working Paper Summaries
When Performance Trumps Gender Bias: Joint versus Separate Evaluation
- 06 Jan 2020
- Research & Ideas
Motivate Your High Performers to Share Their Knowledge
Many employees fall into a rut. They do their jobs and respond to challenges in a set way to deliver stable results. But consistency can give way to performance gaps between a company’s high achievers and its weakest links. Fortunately,...
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by Michael Blanding
- May 2013
- Case
Wendy Peterson
By: Linda A. Hill and Alisa Zalosh
Wendy Peterson was recently promoted to Vice President of Sales at the Plano, Texas, office of AccountBack, an accounting software and services company. To penetrate a perceived market niche, Peterson hires Fred (Xing) Wu, whose familiarity with and access to Chinese...
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Keywords:
Leadership;
Conflict Management;
Salesforce Management;
Rank and Position;
Performance Evaluation;
Management Teams;
Cross-Cultural and Cross-Border Issues;
Accounting Industry;
Texas
Hill, Linda A., and Alisa Zalosh. "Wendy Peterson." Harvard Business School Brief Case 913-560, May 2013.
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
says. “Second prize is a set of steak knives. Third prize is you’re fired.” This might seem an extreme way to motivate employees (and, of course, fails spectacularly in the movie). But companies hold so-called tournaments based on...
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- February 2015 (Revised February 2017)
- Case
Winnan Metal: Fulfilling the Dream
By: William R. Kerr, Jim Sharpe and James Weber
Neil Kashyap and Neil Lombardo (HBS '08) acquired Winnan Metal, Inc., a metal fabrication shop, after raising a search fund and an 11 month search to fulfill their dreams of becoming business owners. Two weeks after they took control of the company, Winnan's largest...
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Keywords:
Entrepreneurs;
Entrepreneurial Management;
Turnarounds;
Bank Loan;
Crisis Management;
Financial Analysis;
Search Funds;
Acquisitions;
Financial Capital Needed;
Management;
Operations Management;
Sales;
Entrepreneurship;
Decision Making;
Change Management;
Manufacturing Industry;
United States;
Indiana
Kerr, William R., Jim Sharpe, and James Weber. "Winnan Metal: Fulfilling the Dream." Harvard Business School Case 815-104, February 2015. (Revised February 2017.)
- February 1999 (Revised April 1999)
- Case
Bain & Company, Inc.: Making Partner
By: Ashish Nanda
In June 1998, Bain's compensation and policy committee meets to review candidates for elevation to partnership. The case presents the profiles of four candidates and ends with the promotion committee debating the merits of the candidates.
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Nanda, Ashish, and Perry Fagan. "Bain & Company, Inc.: Making Partner." Harvard Business School Case 899-066, February 1999. (Revised April 1999.)