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Show Results For
-
All HBS Web
(3,922)
- People (3)
- News (1,042)
- Research (2,509)
- Events (6)
- Multimedia (32)
- Faculty Publications (1,616)
- September 2004 (Revised December 2004)
- Case
Metso Paper: Globalization of Finnish Metal Workshops
By: Lynda M. Applegate, Marikka Heikkila and Kalle Lyytinen
Metso Paper, the world's largest producer of paper machines, aims to transform itself into a knowledge- and information-based service and solution provider for the paper industry by aggressively exploiting information technologies. In the fall of 2002, Jorma Hujala, a...
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Keywords:
Production;
Customer Value and Value Chain;
Information Technology;
Corporate Strategy;
Knowledge Management;
Machinery and Machining;
Expansion;
Service Delivery;
Manufacturing Industry;
Pulp and Paper Industry;
Finland
Applegate, Lynda M., Marikka Heikkila, and Kalle Lyytinen. "Metso Paper: Globalization of Finnish Metal Workshops." Harvard Business School Case 805-057, September 2004. (Revised December 2004.)
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
address customers‘ evolving needs and desires, rather than simply selling their existing products and solutions. 3. Build a data-informed culture by upskilling talent Fewer than half of survey respondents reported that their organizations had the right talent to View Details
- Research Summary
When Distance Shrinks: The Effects of Competitor Proximity on Firm Survival
What are the performance implications of locating close to firms in one's industry? The existing empirical evidence is mixed. In this paper I argue that proximity between firms affects their performance differently...
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- Research Summary
Technology and Knowledge Transfer in the Evolution of China’s Machine Industry
This work-in-progress provides a historical perspective on the role of foreign companies as providers of machinery equipment and facilitators of technology transfer in China from the last decade of the 19th century to the early 1950s. The project focuses on...
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- May 2024
- Teaching Note
AI Wars
By: Andy Wu and Matt Higgins
Teaching Note for HBS Case No. 723-434. In 2024, the world was looking to Google to see what the search giant and long-time putative technical leader in artificial intelligence (AI) would do to compete in the massively hyped technology of generative AI popularized over...
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Keywords:
AI
- August 2020
- Case
24M Technologies
By: John R. Wells and Benjamin Weinstock
In early 2020, 24M Technologies (24M) announced that two of its strategic investors had commenced building plants to produce lithium-ion (Li-ion) batteries based on 24M’s novel semi-solid electrode technology. This promised to halve the cost of conventional Li-ion...
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Keywords:
Lithium-ion Batteries;
Technological Innovation;
Commercialization;
Growth and Development Strategy;
Competitive Strategy
Wells, John R., and Benjamin Weinstock. "24M Technologies." Harvard Business School Case 721-386, August 2020.
- September–October 2020
- Article
Managing Churn to Maximize Profits
By: Aurelie Lemmens and Sunil Gupta
Customer defection threatens many industries, prompting companies to deploy targeted, proactive customer retention programs and offers. A conventional approach has been to target customers either based on their predicted churn probability or their responsiveness to a...
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Keywords:
Churn Management;
Defection Prediction;
Loss Function;
Stochastic Gradient Boosting;
Customer Relationship Management;
Consumer Behavior;
Profit
Lemmens, Aurelie, and Sunil Gupta. "Managing Churn to Maximize Profits." Marketing Science 39, no. 5 (September–October 2020): 956–973.
- Article
The Scandal Effect
By: Boris Groysberg, Eric Lin, George Serafeim and Robin Abrahams
Executives with scandal-tainted companies on their résumés pay a penalty on the job market, even if they clearly had nothing to do with the trouble. Because the scandal effect is lasting, a company you left long ago could have an impact on your current and future job...
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Keywords:
Misconduct;
Career;
Career Management;
Career Changes;
Executive Leadership;
Executive Development;
Crime and Corruption;
Executive Compensation;
Personal Development and Career;
Management Skills;
Management Teams
Groysberg, Boris, Eric Lin, George Serafeim, and Robin Abrahams. "The Scandal Effect." Harvard Business Review 94, no. 9 (September 2016): 90–98.
- 29 Jan 2014
- HBS Seminar
Misiek Piskorski, Harvard Business School
- 2011
- Book
The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators
By: Jeffrey H. Dyer, Hal B. Gregersen and Clayton M. Christensen
Some people are just natural innovators, right? With no apparent effort, they discover ideas for new products, services, and entire businesses. It may look like innovators are born, not made. But according to Jeffrey Dyer, Hal Gregersen, and Clay Christensen anyone can...
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Dyer, Jeffrey H., Hal B. Gregersen, and Clayton M. Christensen. The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators. Boston, MA: Harvard Business Press, 2011.
- January 2010
- Journal Article
A Choice Prediction Competition: Choices from Experience and from Description
By: Ido Erev, Eyal Ert, Alvin E. Roth, Ernan E. Haruvy, Stefan Herzog, Robin Hau, Ralph Hertwig, Terrence Steward, Robert West and Christian Lebiere
Erev, Ert, and Roth organized three choice prediction competitions focused on three related choice tasks: one-shot decisions from description (decisions under risk), one-shot decisions from experience, and repeated decisions from experience. Each competition was based...
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Keywords:
Experience and Expertise;
Decision Choices and Conditions;
Forecasting and Prediction;
Mathematical Methods;
Risk and Uncertainty;
Competition
Erev, Ido, Eyal Ert, Alvin E. Roth, Ernan E. Haruvy, Stefan Herzog, Robin Hau, Ralph Hertwig, Terrence Steward, Robert West, and Christian Lebiere. "A Choice Prediction Competition: Choices from Experience and from Description." Special Issue on Decisions from Experience. Journal of Behavioral Decision Making 23, no. 1 (January 2010).
- Web
The HBS Community - MBA
The HBS Community At HBS, breakthrough moments can happen any time: in a late-night discussion among peers, during a journey along India's east coast, in service to a neighborhood nonprofit—or simply while relaxing in a Spangler lounge or View Details
- 21 Jun 2007
- Working Paper Summaries
Merchant or Two-Sided Platform?
- June 2020
- Background Note
Customer Management Dynamics and Cohort Analysis
By: Elie Ofek, Barak Libai and Eitan Muller
The digital revolution has allowed companies to amass considerable amounts of data on their customers. Using this information to generate actionable insights is fast becoming a critical skill that firms must master if they wish to effectively compete and win in today’s...
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Keywords:
Cohort Analysis;
Customers;
Analytics and Data Science;
Segmentation;
Analysis;
Customer Value and Value Chain
Ofek, Elie, Barak Libai, and Eitan Muller. "Customer Management Dynamics and Cohort Analysis." Harvard Business School Background Note 520-122, June 2020.
- 2019
- Book
Becoming a Manager: How New Managers Master the Challenges of Leadership
By: Linda A. Hill
In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.
New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details
New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details
Hill, Linda A. Becoming a Manager: How New Managers Master the Challenges of Leadership. 2nd ed., Boston: Harvard Business Review Press, 2019.
- April 2014 (Revised July 2017)
- Case
The Park Hotels: Revitalizing an Iconic Indian Brand
By: Jill Avery and Chekitan S. Dev
Priya Paul, chairperson of The Park Hotels, an award-winning portfolio of thirteen boutique hotels scattered across India, was in the midst of a brand revitalization program. Landor Associates, a leading brand consultancy had identified three areas of concern: the...
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Keywords:
Organizational Change and Adaptation;
Product Positioning;
Competition;
Brands and Branding;
Accommodations Industry;
India
Avery, Jill, and Chekitan S. Dev. "The Park Hotels: Revitalizing an Iconic Indian Brand." Harvard Business School Case 314-114, April 2014. (Revised July 2017.)
- June 2002 (Revised June 2014)
- Case
The Netherlands: Is the Polder Model Sinking?
By: Huw Pill, Marie-Laure Y Goepfer, Mathijs Robbens and Ingrid Vogel
The Netherlands suffered economic crisis in the late 1970s and early 1980s, despite (or perhaps because of) its access to North Sea gas. In response to mounting inflation and unemployment, a tripartite agreement between employers, unions, and government was reached in...
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Pill, Huw, Marie-Laure Y Goepfer, Mathijs Robbens, and Ingrid Vogel. "The Netherlands: Is the Polder Model Sinking?" Harvard Business School Case 702-051, June 2002. (Revised June 2014.)
- October 2001 (Revised December 2001)
- Case
EU Takeover Directive
By: Guhan Subramanian and Michelle Kalka
The draft 13th Company Law Directive, originally written in the 1980s and first formally proposed in 1990, was intended to harmonize the takeover laws of the member states of the European Union (EU). From its inception, though, this bill was controversial. Nations...
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Keywords:
Conflict of Interests;
Mergers and Acquisitions;
Laws and Statutes;
Policy;
Problems and Challenges;
Cross-Cultural and Cross-Border Issues;
Germany;
United Kingdom;
European Union
Subramanian, Guhan, and Michelle Kalka. "EU Takeover Directive." Harvard Business School Case 902-066, October 2001. (Revised December 2001.)
- 09 Nov 2020
- News
Best Business Books 2020: Technology & innovation
- 27 Apr 2020
- News