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- Faculty Publications (63)
Show Results For
-
All HBS Web
(793)
- People (3)
- News (504)
- Research (224)
- Multimedia (7)
- Faculty Publications (63)
- Article
The Pot Calling the Kettle Black: Distancing Response to Ethical Dissonance
By: R. Barkan, S. Ayal, F. Gino and D. Ariely
Six studies demonstrate the "pot calling the kettle black" phenomenon whereby people are guilty of the very fault they identify in others. Recalling an undeniable ethical failure, people experience ethical dissonance between their moral values and their behavioral...
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Keywords:
Ethical Dissonance;
Cognitive Dissonance;
Moral Judgment;
Impression Management;
Unethical Behavior;
Values and Beliefs;
Moral Sensibility;
Cognition and Thinking;
Research;
Behavior;
Judgments
Barkan, R., S. Ayal, F. Gino, and D. Ariely. "The Pot Calling the Kettle Black: Distancing Response to Ethical Dissonance." Journal of Experimental Psychology: General 141, no. 4 (November 2012): 757–773.
- Research Summary
Selective Attention and Learning
What do we notice, and how does this affect what we learn? Standard economic models of learning ignore memory by assuming that we remember everything. But there is growing recognition that memory is imperfect. Further, memory imperfections do not stem from limited... View Details
"Selective Attention and Learning"
What do we notice and how does this affect what we learn and come to believe? I present a model of an agent who learns to make forecasts on the basis of readily available information, but is selective as to which information he attends to: he chooses whether to...
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- Forthcoming
- Article
Imagining the Future: Memory, Simulation and Beliefs
By: Pedro Bordalo, Giovanni Burro, Katherine B. Coffman, Nicola Gennaioli and Andrei Shleifer
How do people form beliefs about novel risks, with which they have little or no experience? Motivated by survey data on beliefs about Covid we collected in 2020, we build a model based on the psychology of selective memory. When a person thinks about an event,...
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Bordalo, Pedro, Giovanni Burro, Katherine B. Coffman, Nicola Gennaioli, and Andrei Shleifer. "Imagining the Future: Memory, Simulation and Beliefs." Review of Economic Studies (forthcoming).
- April 2013
- Article
Making a Difference Matters: Impact Unlocks the Emotional Benefits of Prosocial Spending
By: Lara B. Aknin, Elizabeth W. Dunn, Ashley V. Whillans, Adam M. Grant and Michael I. Norton
When does giving lead to happiness? Here, we present two studies demonstrating that the
emotional benefits of spending money on others (prosocial spending) are unleashed when
givers are aware of their positive impact. In Study 1, an experiment using real...
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Keywords:
Prosocial Spending;
Prosocial Impact;
Subjective Well Being;
Donations;
Happiness;
Philanthropy and Charitable Giving
Aknin, Lara B., Elizabeth W. Dunn, Ashley V. Whillans, Adam M. Grant, and Michael I. Norton. "Making a Difference Matters: Impact Unlocks the Emotional Benefits of Prosocial Spending." Journal of Economic Behavior & Organization 88 (April 2013): 90–95.
- 14 May 2012
- News
It Gets Better at HBS
- 2013
- Article
Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal
By: Lara B. Aknin, Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine Burns, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James and Michael I. Norton
This research provides the first support for a possible psychological universal: Human beings around the world derive emotional benefits from using their financial resources to help others (prosocial spending). In Study 1, survey data from 136 countries were examined...
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Keywords:
Prosocial Spending;
Psychological Universal;
Prosocial Behavior;
Well-being;
Happiness;
Spending;
Philanthropy and Charitable Giving;
Canada;
Uganda;
South Africa;
India
Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine Burns, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James, and Michael I. Norton. "Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal." Journal of Personality and Social Psychology 104, no. 4 (April 2013): 635–652.
- 08 Mar 2011
- Working Paper Summaries
Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior
Keywords:
by Francesca Gino & Sreedhari D. Desai
- April 2019
- Article
Score Blending: How Scale Response Grouping Biases Perceived Standing
By: Ryan Hauser and Norbert Schwarz
Numerical values—from test scores to credit scores—inform us of our relative standing and can shape our decisions. The values are usually presented in a continuous format (which places scores on a single line) or a grouped format (which separates scores into several...
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Hauser, Ryan, and Norbert Schwarz. "Score Blending: How Scale Response Grouping Biases Perceived Standing." Journal of Behavioral Decision Making 32, no. 2 (April 2019): 194–202.
- 16 Sep 2008
- First Look
First Look: September 16, 2008
http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=809025 Mattel's Long Hot Summer Harvard Business School Case 308-129 In the summer of 2007, Mattel performed three major recalls of toys, mostly due to lead...
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- 30 Jan 2015
- News
Why we tell strangers our secrets
- May 2007
- Article
Aspects of Endowment: A Query Theory of Value Construction
By: Eric Johnson, Gerald Häubl and Anat Keinan
How do people judge the monetary value of objects? One clue is provided by the typical endowment study (D. Kahneman, J. L. Knetsch, & R. H. Thaler, 1991), in which participants are randomly given either a good, such as a coffee mug, that they may later sell ("sellers")...
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Keywords:
Profit;
Forecasting and Prediction;
Theory;
Valuation;
Loss;
Ownership;
Decision Choices and Conditions
Johnson, Eric, Gerald Häubl, and Anat Keinan. "Aspects of Endowment: A Query Theory of Value Construction." Journal of Experimental Psychology: Learning, Memory, and Cognition 33, no. 3 (May 2007): 461–474.
- February 2015
- Case
Beckman Coulter, 2011
By: John R. Wells and Galen Danskin
In early 2011, Danaher was contemplating the acquisition of Beckman Coulter. With $3.7 billion of revenues in 2010 and $431 million in operating profits, California-based Beckman Coulter was a global leader in blood cell count diagnostic systems and also supplied a...
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- 20 Jun 2023
- Research & Ideas
Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories
Harvard Business School. People are more likely to recall information over a longer period when it’s wrapped in an anecdote as opposed to statistics, according to the study, “Stories, Statistics and Memory.” Graeber’s research validates...
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Keywords:
by Scott Van Voorhis
- 2021
- Working Paper
'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback
By: Nicole Abi-Esber, Jennifer Abel, Juliana Schroeder and Francesca Gino
People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces....
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Keywords:
Feedback;
Helping;
Prosocial Behavior;
Relationships;
Social Psychology;
Theory;
Perception
Abi-Esber, Nicole, Jennifer Abel, Juliana Schroeder, and Francesca Gino. "'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback." Harvard Business School Working Paper, No. 22-009, August 2021.
- 07 Nov 2023
- Research & Ideas
When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'
platforms and realizing the contrast with the real world, where we don’t usually share our pictures when we apply for a job,” Troncoso says. She recalls wondering, “Why do we need them?” Two million applications on Freelancer.com The need...
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Keywords:
by Scott Van Voorhis
- March 2023 (Revised May 2023)
- Case
OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)
By: Linda A. Hill and Lydia Begag
It was December 10, 2020, and Ed Bastian, the Chief Executive Officer (CEO) of Delta Air Lines (Delta), had just finished a meeting with Joanne Smith, Executive Vice President and Chief People Officer, and Keyra Lynn Johnson, the Chief Diversity and Inclusion Officer....
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Keywords:
Recruitment;
Training;
Race;
Equality and Inequality;
Corporate Social Responsibility and Impact;
Job Design and Levels;
Air Transportation Industry;
United States
Hill, Linda A., and Lydia Begag. "OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)." Harvard Business School Case 423-072, March 2023. (Revised May 2023.)
- 4 Jul 2014 - 7 Jul 2014
- Talk
I'm Just Passionate!: Attributing Emotional Displays to Passion versus Emotionality
By: Elizabeth Baily Wolf and Alison Wood Brooks
People often express emotions at work that violate workplace display rules. In particular, expressing self-focused sadness is often viewed as inappropriate. Across three experimental studies, we find that the attributions that people make for their inappropriate...
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- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
investigated whether this perception is accurate: Are the guilty angrier than the innocent? In other words, is anger a cue of guilt? The answer, as it turns out, is no. To investigate this question, the researchers asked people to recall...
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Keywords:
by Michael Blanding
- July 2021
- Article
How Trust and Distrust Shape Perception and Memory
By: Ann-Christin Posten and Francesca Gino
Trust is a key ingredient in decision making, as it allows us to rely on the information we receive. Although trust is usually viewed as a positive element of decision making, we suggest that its effects on memory are costly rather than beneficial. Across nine studies...
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Posten, Ann-Christin, and Francesca Gino. "How Trust and Distrust Shape Perception and Memory." Journal of Personality and Social Psychology 121, no. 1 (July 2021): 43–58.