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All HBS Web
(6,153)
- People (3)
- News (1,324)
- Research (4,028)
- Events (13)
- Multimedia (75)
- Faculty Publications (2,780)
Show Results For
-
All HBS Web
(6,153)
- People (3)
- News (1,324)
- Research (4,028)
- Events (13)
- Multimedia (75)
- Faculty Publications (2,780)
- March 2019
- Case
Mahindra Finance
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
- 22 Feb 2019
- News
7 Lessons On Winning New Markets Without Technology
- March 2023
- Case
On
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
- 2008
- Book
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
- Research Summary
Trust
In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details
- September 2012 (Revised March 2014)
- Case
Videogames: Clouds on the Horizon?
- May 1993 (Revised October 1995)
- Case
Connor Formed Metal Products
- August 2020
- Supplement
Luckin Coffee (B): Revelations of Fraud
- 31 May 2018
- Cold Call Podcast
Careem: Riding the First Unicorn in the Middle East
- 02 Oct 2015
- Working Paper Summaries
Is Mandatory Nonfinancial Performance Measurement Beneficial?
- 25 Feb 2020
- News
Pricing Policies That Protect Your Brand
- June 2008
- Case
Rackspace Hosting in Late 2000
Karim R. Lakhani
Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details
- July 2009 (Revised January 2014)
- Case
Alacra, Inc.
- April 1990 (Revised March 1992)
- Case
Oakland A's: Baseball's Great Transformation
John Beshears
John Beshears is the Albert J. Weatherhead Jr. Professor of Business Administration in the Negotiation, Organizations & Markets Unit, teaching the second-year MBA course "Negotiation." He is also a research associate at the National Bureau of Economic Research.... View Details
- May 2012
- Background Note