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-
All HBS Web
(3,002)
- People (2)
- News (485)
- Research (2,210)
- Events (6)
- Multimedia (31)
- Faculty Publications (1,781)
- March 1995
- Case
Procter & Gamble: Improving Consumer Value Through Process Redesign
The evolution of Procter & Gamble's development of efficient consumer response (ECR) involved a series of trials, a resolve to distribute diapers on the basis of product movement, a conscious effort to move to a new means of distribution across all lines, a first cut...
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Keywords:
Technology;
Organizational Change and Adaptation;
Customer Value and Value Chain;
Consumer Products Industry
McKenney, James L., and Theodore H. Clark. "Procter & Gamble: Improving Consumer Value Through Process Redesign." Harvard Business School Case 195-126, March 1995.
- February 2008 (Revised March 2008)
- Case
Terumo (A)
By: David Godes, Masako Egawa and Mayuka Yamazaki
Terumo faces two challenges: how to sell its catheter products in the U.S. and its new “Solution Pack” in its domestic market, Japan. The case provides rich detail on the firm's evolution from a manufacturer of thermometers to a seller of commodity products like...
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Keywords:
Organizational Change and Adaptation;
Expansion;
Global Strategy;
Sales;
Medical Devices and Supplies Industry;
Japan;
United States
Godes, David, Masako Egawa, and Mayuka Yamazaki. "Terumo (A)." Harvard Business School Case 508-068, February 2008. (Revised March 2008.)
- March 2001 (Revised May 2001)
- Case
Corning 1996-2000: Growing Corning
By: Michael J. Roberts and Michael L. Tushman
Focuses on Roger Ackerman's successful cultural change effort--growing Corning. Presents a detailed description of Ackerman's effort and the changes that transpired in the business, the culture, and the senior team.
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Roberts, Michael J., and Michael L. Tushman. "Corning 1996-2000: Growing Corning." Harvard Business School Case 401-035, March 2001. (Revised May 2001.)
- March 2000
- Case
iXL, Inc. (A): Growth and Change
By: Rosabeth M. Kanter and Michelle Heskett
Kanter, Rosabeth M., and Michelle Heskett. "iXL, Inc. (A): Growth and Change." Harvard Business School Case 300-058, March 2000.
- March 1986 (Revised July 2000)
- Case
Peter Browning and Continental White Cap (A)
Presents a new divisional vice president's entry into a well-established and still successful manufacturing organization which is nevertheless facing an impending competitive crisis. Demonstrates his challenge and his efforts, under pressure from corporate...
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Keywords:
Organizational Change and Adaptation;
Leading Change;
Crisis Management;
Manufacturing Industry
Jick, Todd D., and Mary C. Gentile. "Peter Browning and Continental White Cap (A)." Harvard Business School Case 486-090, March 1986. (Revised July 2000.)
- 2001
- Chapter
Creating the Culture for Innovation
- May 1995 (Revised October 2001)
- Case
Oticon (A)
Portrays the change process Oticon went through in moving from a bureaucratic, role-driven organization to a creativity-driven, flexible, informal one.
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Kao, John J. "Oticon (A)." Harvard Business School Case 395-144, May 1995. (Revised October 2001.)
- December 1993
- Case
Ford Motor Coompany: Changing the Dealer Culture
Confronted by increasing market emphasis on customer satisfaction coupled with the success of General Motors' Saturn Division with "no haggle" pricing, Ford Motor Co. examines the sales culture within its own dealers and considers how to implement policies that will...
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Keywords:
Organizational Change and Adaptation;
Salesforce Management;
Customer Satisfaction;
Auto Industry;
United States
Dees, J. Gregory, and Marc Boatwright. "Ford Motor Coompany: Changing the Dealer Culture." Harvard Business School Case 394-073, December 1993.
- Web
Resources - Business & Environment
impacting business and society, including implications for health. It highlights business leaders who are using their careers to help mitigate and adapt to its impacts. Climate Rising Podcast Climate Rising brings business and policy...
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- 12 Apr 2011
- First Look
First Look: April 12
ties between section-mates lead to insights about the merits of business plans. Download the paper: http://papers.nber.org/papers/w16918 Delegation in Multi-Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority...
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Keywords:
Sean Silverthorne
- 2000
- Chapter
Market-Focused Organizational Transformation in China
By: Rohit Deshpandé and John U. Farley
Focuses on a study which investigated the organizational transformation of companies in China and how it affected their success. Conceptual background and hypothesis; Corporate culture of Chinese and other Asian firms; How organizational culture, climate, innovation...
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Deshpandé, Rohit, and John U. Farley. "Market-Focused Organizational Transformation in China." In Greater China in the Global Market, edited by Yigang Pan, 7–35. New York: Haworth Press, 2000.
- October 28, 2021
- Article
Creating a Meaningful Corporate Purpose
By: Hubert Joly
Today, most company leaders believe that their companies’ larger purpose is to make a positive difference in the world—not just to maximize shareholder value. Defining a corporate why and making sure it guides decisions and operations has therefore become a cornerstone...
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Keywords:
Corporations;
Purpose;
Meaningfulness;
Organizations;
Mission and Purpose;
Organizational Change and Adaptation
Joly, Hubert. "Creating a Meaningful Corporate Purpose." Harvard Business Review Digital Articles (October 28, 2021).
- September 2020
- Supplement
Comviva: Exploring New Frontiers (B)
By: Dante Roscini, Mahima Rao-Kachroo and Shreya Ramachandran
After articulating its ambitious growth plans, mobile services provider Mahindra Comviva, active in over 90 countries, is thinking about how to titrate and re-plan its growth strategy given the coronavirus pandemic. Its India headquarters considers its people costs,...
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Roscini, Dante, Mahima Rao-Kachroo, and Shreya Ramachandran. "Comviva: Exploring New Frontiers (B)." Harvard Business School Supplement 721-010, September 2020.
- June 2015
- Case
B Lab: Can it Scale Business as a Force for Good?
By: Christopher Marquis and Matthew Lee
To achieve its goal of redefining success in business, B Lab recognizes it needs to scale. Its strategy to do so requires B Lab to depend heavily on new partners, venture into new markets, influence new audiences, and to strike a balance between standards and...
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Marquis, Christopher, and Matthew Lee. "B Lab: Can it Scale Business as a Force for Good?" Harvard Business School Case 415-080, June 2015.
- February 2008 (Revised February 2008)
- Supplement
Lincoln Financial Group (B): Making LFD a Reality
LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales...
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Keywords:
Organizational Change and Adaptation;
Customer Focus and Relationships;
Financial Services Industry
Godes, David B., and David Lane. "Lincoln Financial Group (B): Making LFD a Reality." Harvard Business School Supplement 508-029, February 2008. (Revised February 2008.)
- 3 Aug 2007 - 8 Aug 2007
- Conference Presentation
Initiating Divergent Organizational Change: The Enabling Role of Actor's Social Position
By: Julie Battilana
- July 2002 (Revised August 2002)
- Case
SIG Beverages (A)
SIG Beverages, a leading supplier of bottling and packaging systems for the beverage industry, has recognized an opportunity in providing services for its product end users. Management's challenge is to develop a service portfolio to address end users' needs, while...
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Keywords:
Organizational Change and Adaptation;
Production;
Service Delivery;
Manufacturing Industry;
Italy
Oliva, Rogelio, and James Quinn. "SIG Beverages (A)." Harvard Business School Case 603-018, July 2002. (Revised August 2002.)
- January 1989 (Revised February 1993)
- Case
Warner Cable (A)
The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some...
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Keywords:
Organizational Change and Adaptation;
Management Style;
Human Resources;
Telecommunications Industry;
Massachusetts
Sonnenfeld, Jeffrey A. "Warner Cable (A)." Harvard Business School Case 489-092, January 1989. (Revised February 1993.)