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- All HBS Web (210)
- Faculty Publications (62)
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
delivered to my house tonight, where it will be set up and ready to go. Lal: Furniture is often sold that way today. It's a showroom where your order is customized and delivered in six weeks. Q: What retail segments are most vulnerable to...
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- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
comparisons based on independent performance evaluations. (Although for online purchases, as for catalog purchases, brand names help consumers infer certain aspects of quality or fit, especially for consumers making repeat purchases.) These obstacles likely will act...
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- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
investor and managerial costs. It affects job creation and innovation throughout society. Once a venture reaches a critical size, its complexity greatly increases. The original business model must deal with new market and organizational realities, and View Details
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by Sean Silverthorne
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the extent of control to exert over the different segments of their production processes. We describe a...
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Sean Silverthorne
- November 2008 (Revised November 2008)
- Case
Cyworld: Creating and Capturing Value in a Social Network
By: Sunil Gupta and Sangman Han
In May 2008, the new CEO of Cyworld, a social network company in Korea, had to decide how to create and capture value from his rapidly growing user base. Cyworld was founded in 1999, and in 2003 it was acquired by SK Telecom, a leading mobile service provider in Korea....
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Keywords:
Customer Value and Value Chain;
Consumer Behavior;
Social and Collaborative Networks;
Segmentation;
Value Creation;
South Korea
Gupta, Sunil, and Sangman Han. "Cyworld: Creating and Capturing Value in a Social Network." Harvard Business School Case 509-012, November 2008. (Revised November 2008.)
- 25 Apr 2016
- News
Trail Blazer
has made quick progress, securing one federal and two state grants of $13 million, in total. In February 2015, the coalition broke ground on a six-mile segment to connect the city of Napa to Yountville, and it is scheduled to have more...
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- 21 Jan 2009
- First Look
First Look: January 21, 2009
Working PapersLetting Misconduct Slide: The Acceptability of Gradual Erosion in Others' Unethical Behavior (revised) Authors:Francesca Gino and Max H. Bazerman Abstract Previously titled "Slippery Slopes and Misconduct: The Effect...
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Martha Lagace
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
The psychological study of negotiation, once a mere sub-field of social psychology, can now draw on a wealth of work throughout many different segments of psychology: social psychology, cognitive psychology, View Details
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by Martha Lagace
- Fast Answer
Black Business Leaders and Entrepreneurship
href="http://id.lib.harvard.edu/aleph/013985181/catalog" target="_self">Racial and Ethnic Diversity: Asians, Blacks, Native Americans, and Whites (book) Nielsen reports on the African American Consumer (search using keywords African American or Black)...
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- 01 Jun 1997
- News
Sorting Myth from Reality at Hong Kong Conference
effective, we must be close to practice. We need to be in the field." As part of this global initiative, in January 1998, the Business School will launch a new executive program for global leadership that will include a three-week segment...
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Alejandro Reyes
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
first large-sample evidence on the behavior and impact of non-practicing entities (NPEs) in the intellectual property space. We find that on average, NPEs appear to behave as opportunistic “patent trolls.” NPEs sue cash-rich firms—and...
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Dina Gerdeman
- February 2024 (Revised February 2024)
- Teaching Note
Travelogo: Understanding Customer Journeys
By: Eva Ascarza and Ta-Wei Huang
Teaching Note for HBS Exercise 524-044. The exercise aims to teach students about 1) Customer Segmentation; and 2) constructing buying personas, 3) Get actionable insights from clickstream data.
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- 10 Jan 2012
- First Look
First Look: January 10
http://people.hbs.edu/mbaker/cv/papers/Investor_Sentiment_JFE_Article_In_Press.pdf Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior Authors:F. Gino and S. Desai Publication:Journal of Personality and Social...
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Sean Silverthorne
- 08 Aug 2006
- First Look
First Look: August 8, 2006
the predictive value of a theory can be measured in terms of how many pairs of experimental subjects you would have to observe playing a previously unexamined game before the mean of the experimental observations would provide a better prediction than the theory about...
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Sean Silverthorne
- 01 Mar 2008
- News
Where Have All the Leaders Gone?
1988, as well as for the 2002 midterm contest. Republicans were in red, Democrats in blue, and between them a shrinking wedge of green that showed the truly independent voter, a segment that had diminished with each contest. That worked...
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Government
- 01 Oct 2001
- News
A Janus-Faced Reflection
pretty much descent from the summit. Roll us off into retirement, on to the golf course, record our remaining exploits in the oldest segment of Class Notes, and pass out the canes and walkers. OK, maybe this is just baby-boomer rant and...
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- 26 Jan 2021
- News
Clubs See Wealth in FemTech; Health Care Alumni Look at COVID Response
FemTech, the segment of the health care and life sciences industry focused on women’s health. A combined 175 alumni attended the discussions which featured alumni panelists who are investing in, or leading, companies in the FemTech space....
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Margie Kelley
- 26 Jun 2007
- First Look
First Look: June 26, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707451 CircleLending, Inc. 2006 Harvard Business School Case 206-137 CircleLending, an innovative start-up, offered individuals the ability to set up and manage informal loans made between relatives and...
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Martha Lagace
- 13 Jun 2014
- Op-Ed
World Cup Soccer: 770 Billion Minutes of Attention
50 percent share of the television sets turned on at any given night in that country. The Price Of Attention Attention is becoming a scarce resource. Due to consumer behaviors such as multitasking and shorter attention spans, the quality...
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- 14 Jul 2015
- First Look
First Look: July 14, 2015
biological antecedents and consequences of unethical conduct-using salivary collection of hormones (testosterone and cortisol). We hypothesized that pre-performance cortisol would interact with pre-performance levels of testosterone to regulate cheating View Details
Keywords:
Sean Silverthorne