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Show Results For
-
All HBS Web
(6,658)
- People (8)
- News (1,316)
- Research (4,194)
- Events (30)
- Multimedia (78)
- Faculty Publications (2,519)
- 16 Sep 2014
- News
Getting Stiffed In The Tipping Economy
- 2023
- Working Paper
Using GPT for Market Research
By: James Brand, Ayelet Israeli and Donald Ngwe
Large language models (LLMs) have quickly become popular as labor-augmenting tools
for programming, writing, and many other processes that benefit from quick text generation.
In this paper we explore the uses and benefits of LLMs for researchers and...
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Keywords:
Large Language Model;
Research;
AI and Machine Learning;
Analysis;
Customers;
Consumer Behavior;
Technology Industry;
Information Technology Industry
Brand, James, Ayelet Israeli, and Donald Ngwe. "Using GPT for Market Research." Harvard Business School Working Paper, No. 23-062, April 2023. (Revised July 2023.)
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
things, to attract and retain talent. Such benefits recognize the growing demands on the lives of people, particularly at times when jobs are being expanded to achieve higher productivity—to do more with...
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Keywords:
by James Heskett
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
In addition, there is a separate healthcare or benefits portal and taxes are often paid offline. Ask small businesses about their concerns and they often mention their worries...
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- 09 Dec 2020
- Blog Post
How to Create a Psychologically Safe Workplace
Candidates consider many factors when seeking new job opportunities – location, role, benefits, and compensation to name just a few. Yet there is another element that may be more difficult to explain on...
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- 26 Mar 2014
- News
The problem with "Golden Parachutes"
- August 1976
- Case
Norman Machinery Products, Inc. (C)
Presents the estate plan worked out by the son to deal with an estate planning issue. The plan involves the use of deferred compensation employment contract with the family business, a key-man life insurance policy, and a split-dollar life insurance policy.
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Keywords:
Machinery and Machining;
Family Business;
Personal Finance;
Corporate Finance;
Manufacturing Industry
Butters, J. Keith. "Norman Machinery Products, Inc. (C)." Harvard Business School Case 277-029, August 1976.
- February 2011 (Revised July 2011)
- Supplement
Caterpillar, Inc. (C)
By: David F. Hawkins
IASB proposes new defined benefit plan accounting standard.
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Keywords:
International Accounting;
Governance;
Compensation and Benefits;
Standards;
Manufacturing Industry;
Mining Industry;
Consumer Products Industry
Hawkins, David F. "Caterpillar, Inc. (C)." Harvard Business School Supplement 111-088, February 2011. (Revised July 2011.)
- 07 Jul 2023
- Blog Post
How to Create a Psychologically Safe Workplace
Candidates consider many factors when seeking new job opportunities – location, role, benefits, and compensation to name just a few. Yet there is another element that may be more difficult to explain on...
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Keywords:
All Industries
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
benefits including health insurance, performance bonuses, and paid vacation—all relatively rare in the industry. Blueprint For Transformation The QuikTrip (QT) case, taught in the MBA course Coordinating...
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- October 1992 (Revised October 1993)
- Case
MCI Communications Corporation: National Accounts Program (Condensed)
Concerns the early stages of a major-account program at MCI, a telecommunications firm seeking to penetrate the corporate-account market. Among the issues are: 1) coordination of field sales efforts with national account selling efforts; 2) sales strategy for major...
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Keywords:
Accounting;
Decision Choices and Conditions;
Training;
Compensation and Benefits;
Management Practices and Processes;
Marketing Strategy;
Groups and Teams;
Sales
Cespedes, Frank V. "MCI Communications Corporation: National Accounts Program (Condensed)." Harvard Business School Case 593-044, October 1992. (Revised October 1993.)
- Web
Q+A on the Socioeconomic Inclusion Task Force with Holly Fetter (MBA 2020) and Alexxis Isaac (MBA 2020) - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- 1998
- Working Paper
Some Evidence on the Optimal Welfare State Based on Subjective Data
By: Rafael Di Tella and Robert MacCulloch
It is often difficult to evaluate all the costs and benefits of the welfare state. This paper suggests an alternative approach based on surveys of citizen satisfaction with welfare programs. In the first part of the paper we estimate the level of unemployment benefits...
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- September 2009 (Revised March 2015)
- Case
eBay Partner Network (A)
By: Benjamin Edelman and Ian Larkin
eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially productive affiliates, and the overall rationale...
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Keywords:
Compensation and Benefits;
Marketing Strategy;
Partners and Partnerships;
Motivation and Incentives;
Online Technology;
Service Industry
Edelman, Benjamin, and Ian Larkin. "eBay Partner Network (A)." Harvard Business School Case 910-008, September 2009. (Revised March 2015.) (request a courtesy copy.)
- Mar 2016
- Video
Video: Realizing America's Unconventional Energy Opportunity
Professor Michael E. Porter discusses the economic benefits from North America's unconventional oil and gas energy resources. Professor Porter discusses the unconstructive debate around these resources,...
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- March 2024 (Revised June 2024)
- Case
Governing OpenAI (A)
By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic...
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Keywords:
Artificial Intelligence;
Board Of Directors;
Board Decisions;
Board Dynamics;
Business Ethics;
Corporate Boards;
Governance Changes;
Governance Structure;
Leadership Change;
Legal Aspects Of Business;
Nonprofit;
Nonprofit Governance;
Open Source;
Partnerships;
Regulation;
Strategy And Execution;
Technological Change;
AI and Machine Learning;
Corporate Governance;
Leadership;
Management;
Mission and Purpose;
Technological Innovation;
Technology Industry;
San Francisco;
United States
Paine, Lynn S., Suraj Srinivasan, and Will Hurwitz. "Governing OpenAI (A)." Harvard Business School Case 324-103, March 2024. (Revised June 2024.)
- August 1996
- Case
Howard, Shea & Chan Asset Management (B); The Partnership Meeting
Continues the plot about growth and sales strategies, and adds interesting pricing and sales compensation elements. The partners' meeting sharpens the disagreements among the five partners, and forces Anne Howard, the managing partner, to develop a clear action plan.
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Keywords:
Growth and Development Strategy;
Price;
Sales;
Strategy;
Asset Management;
Partners and Partnerships;
Service Industry
Shapiro, Benson P. "Howard, Shea & Chan Asset Management (B); The Partnership Meeting." Harvard Business School Case 597-022, August 1996.
- June 2014
- Supplement
eBay Partner Network — slide supplement (widescreen)
By: Benjamin Edelman
eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially productive affiliates, and the overall rationale...
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- January 2010 (Revised August 2011)
- Case
United Breaks Guitars
By: John A. Deighton and Leora Kornfeld
When social media propagate a complaint about poor customer service, an international media event ensues. How do viral videos spread and what can firms do about them? This case dissects an incident in which a disgruntled customer used YouTube and Twitter to spread a...
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Keywords:
Communication Technology;
Customer Satisfaction;
Marketing Communications;
Marketing Strategy;
Consumer Behavior;
Network Effects;
Service Delivery;
Social and Collaborative Networks;
Internet;
Air Transportation Industry
Deighton, John A., and Leora Kornfeld. "United Breaks Guitars." Harvard Business School Case 510-057, January 2010. (Revised August 2011.) (request a courtesy copy.)
- February 2008 (Revised August 2011)
- Case
Olympia Machine Company, Inc.
By: Frank V. Cespedes and Benson P. Shapiro
The management team of an industrial equipment supplier is debating the company's method of compensating salespeople. Different executives have offered different alternatives to the current method of straight salary plus expenses. Each option has different implications...
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Keywords:
Governance Controls;
Compensation and Benefits;
Mission and Purpose;
Salesforce Management;
Motivation and Incentives;
Business Strategy;
Industrial Products Industry
Cespedes, Frank V., and Benson P. Shapiro. "Olympia Machine Company, Inc." Harvard Business School Case 708-490, February 2008. (Revised August 2011.)