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- Faculty Publications (171)
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- All HBS Web (330)
- Faculty Publications (171)
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
functionality contained in a search engine. Instead, each project was assessed by a panel of industry experts, who rated the performance of the resulting product relative to others that targeted similar customer needs at the same time....
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Keywords:
Judith A. Ross
- January 1998 (Revised December 2001)
- Case
Fitzpatrick Hotel Group (A)
By: Paul A. Gompers and Catherine M. Conneely
Examines the issues raised in the financing of the Fitzpatrick Hotel Group, an Irish hotelier. The perspective of Paddy Fitzpatrick, founder and CEO at Fitzpatrick Group, and Niall Carroll, founder of ACT Venture Capital, are contrasted.
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Keywords:
Financing and Loans;
Venture Capital;
Perspective;
Accommodations Industry;
Republic of Ireland
Gompers, Paul A., and Catherine M. Conneely. "Fitzpatrick Hotel Group (A)." Harvard Business School Case 298-002, January 1998. (Revised December 2001.)
- March 1994 (Revised April 1994)
- Case
Marriott Corporation - Restructuring
Deals with the decision of whether to split Marriott into two companies Marriott International and Host Marriott. Marriott has run into problems owing to the decline in real estate valuation. At the time of the case, it has a significant percentage of assets in hotels...
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Fenster, Steven R., and Roy Burstin. "Marriott Corporation - Restructuring." Harvard Business School Case 294-090, March 1994. (Revised April 1994.)
- July 2011
- Teaching Note
Aman Resorts and Aman Resorts (B) (TN)
By: Eugene Soltes
Teaching Note for 111-012 and 111-015.
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- November 2010 (Revised April 2011)
- Supplement
Aman Resorts (B)
By: Eugene Soltes and Aldo Sesia
The (B) case describes how employees are rewarded and compensated and is used to supplement the (A) case.
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Keywords:
Customer Focus and Relationships;
Customer Satisfaction;
Globalized Firms and Management;
Compensation and Benefits;
Employees;
Performance Evaluation;
Motivation and Incentives;
Accommodations Industry
Soltes, Eugene, and Aldo Sesia. "Aman Resorts (B)." Harvard Business School Supplement 111-015, November 2010. (Revised April 2011.)
- September 1998
- Supplement
Marriott International: Pathways to Independence
Keywords:
Accommodations Industry
Kanter, Rosabeth M. "Marriott International: Pathways to Independence." Harvard Business School Video Supplement 399-503, September 1998.
- March 1989 (Revised February 1998)
- Teaching Note
Marriott Corp.: The Cost of Capital, Teaching Note
Teaching Note for (9-298-101).
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- April 2014 (Revised July 2017)
- Case
The Park Hotels: Revitalizing an Iconic Indian Brand
By: Jill Avery and Chekitan S. Dev
Priya Paul, chairperson of The Park Hotels, an award-winning portfolio of thirteen boutique hotels scattered across India, was in the midst of a brand revitalization program. Landor Associates, a leading brand consultancy had identified three areas of concern: the...
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Keywords:
Organizational Change and Adaptation;
Product Positioning;
Competition;
Brands and Branding;
Accommodations Industry;
India
Avery, Jill, and Chekitan S. Dev. "The Park Hotels: Revitalizing an Iconic Indian Brand." Harvard Business School Case 314-114, April 2014. (Revised July 2017.)
- 2010
- Case
Playa Dorado
By: W. Earl Sasser
Playa Dorada Beach & Resort in Boca Raton, Florida, faces a growing seasonal demand for tennis services. The number of guests is expected to double in the next few years, and while the tennis facilities are a popular and well-promoted amenity at the resort, court space...
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- September 2010 (Revised April 2015)
- Case
Taj Hotels, Resorts and Palaces
By: Rohit Deshpande and Mona Sinha
The Taj Hotels, Palaces, and Resorts introduced a new brand architecture to counter lack of differentiation and confused positioning of its mixed bag of brands. After launching an economy and an upscale brand, it dithered over the launch of its upper upscale and luxury...
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Keywords:
Growth Management;
Brands and Branding;
Marketing Strategy;
Product Positioning;
Luxury;
Accommodations Industry;
India
Deshpande, Rohit, and Mona Sinha. "Taj Hotels, Resorts and Palaces." Harvard Business School Case 511-039, September 2010. (Revised April 2015.)
- March 2009
- Case
The Hotel Bed Wars
By: Youngme E. Moon
This case describes the start of The Hotel Bed Wars, the competition among hotel chains to attract customers by offering better and more elaborate bedding. The case is written from the standpoint of Starwood Hotels & Resorts, which is credited with starting The Hotel...
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- April 2007 (Revised April 2011)
- Teaching Note
Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand Hotel (TN)
By: Dennis Campbell and Francisco de Asis Martinez-Jerez
Teaching note to 106029.
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- November 2006
- Supplement
Marriott Corporation (A) Financial Projections Exercise
By: Thomas R. Piper
- October 2006
- Teaching Note
Marriott Corporation (TN) (A) and (B) (LCA)
By: Lynn S. Paine, Thomas R. Piper, Charles Nichols and Aldo Sesia
Keywords:
Accommodations Industry
- March 2006 (Revised April 2008)
- Teaching Note
GuestFirst Hotel (TN) (A) and (B)
By: Frances X. Frei and Dennis Campbell
Keywords:
Accommodations Industry
- August 2005 (Revised April 2008)
- Teaching Note
GuestFirst Hotel (B): Statistics Review with Data Desk (TN)
By: Frances X. Frei
Presents an overview of the statistical analysis covered in the case discussion.
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- April 2004
- Teaching Note
The Arts Property and Hotel (TN)
By: Arthur I Segel
Teaching Note to (9-803-009).
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- July 2003
- Teaching Note
Home Depot, Inc., in the New Millennium (TN)
Teaching Note for (9-101-117).
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Keywords:
Accommodations Industry
- April 1995 (Revised June 1996)
- Case
Choice Hotels International, 1995
By: Tarun Khanna and Israel Yellen Ganot
Illustrates the various ways in which Choice Hotels, the franchiser for seven mid-market hotel chains, can realize economies of scope across its multiple products. Also provides an opportunity to discuss the benefits and limitations of various organizational forms...
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Keywords:
Organizational Structure;
Competition;
Franchise Ownership;
Accommodations Industry;
United States
Khanna, Tarun, and Israel Yellen Ganot. "Choice Hotels International, 1995." Harvard Business School Case 795-165, April 1995. (Revised June 1996.)
- March 1981 (Revised July 1985)
- Case
Dunfey Hotels Corp.
Describes the marketing planning process adopted by the corporate headquarters of a chain of 22 diverse hotels. Raises the question of whether it is possible to standardize the planning process so that individually tailored marketing strategies are developed for each...
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Kopp, Robert J., and Christopher H. Lovelock. "Dunfey Hotels Corp." Harvard Business School Case 581-114, March 1981. (Revised July 1985.)