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All HBS Web
(514)
- News (73)
- Research (413)
- Multimedia (1)
- Faculty Publications (356)
- August 2007 (Revised June 2010)
- Case
JetBlue Airways: Valentine's Day 2007 (A)
By: Robert S. Huckman, Gary P. Pisano and Virginia Fuller
Describes an operational crisis for JetBlue Airways during an ice storm in the eastern United States in February 2007 and chronicles the airline's immediate response. Provides detail concerning the history of the airline from its founding in 1999 through the February...
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Keywords:
Customer Relationship Management;
Crisis Management;
Growth Management;
Management Teams;
Service Delivery;
Air Transportation Industry;
Eastern United States
Huckman, Robert S., Gary P. Pisano, and Virginia Fuller. "JetBlue Airways: Valentine's Day 2007 (A)." Harvard Business School Case 608-001, August 2007. (Revised June 2010.)
- January 2007 (Revised August 2007)
- Case
Lobbying for Love? Southwest Airlines and the Wright Amendment
By: Felix Oberholzer-Gee, Dennis A. Yao, Libby Cantrill and Patricia Wu
The fall of 2004 brought exciting news to Love Field, the Texas headquarters of Southwest Airlines. Delta Airlines, one of Southwest's main competitors, had announced that it would dramatically decrease service from the nearby Dallas/Fort Worth International (DFW)...
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Keywords:
Governing Rules, Regulations, and Reforms;
Government Legislation;
Business and Government Relations;
Opportunities;
Competitive Advantage;
Air Transportation Industry;
Texas
Oberholzer-Gee, Felix, Dennis A. Yao, Libby Cantrill, and Patricia Wu. "Lobbying for Love? Southwest Airlines and the Wright Amendment." Harvard Business School Case 707-470, January 2007. (Revised August 2007.)
- September 2006 (Revised September 2007)
- Supplement
Airbus vs. Boeing (B): Should Airbus Build the VLCT Alone?
By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
Casadesus-Masanell, Ramon, Erich Alexander Voigt, and Jordan Mitchell. "Airbus vs. Boeing (B): Should Airbus Build the VLCT Alone?" Harvard Business School Supplement 707-448, September 2006. (Revised September 2007.)
- December 2005 (Revised May 2009)
- Case
C.R. Smith and the Birth of American Airlines
By: Anthony Mayo and Laura Gaie Singleton
Presents an overview of the path that C.R. Smith pursued to build American Airlines into one of the largest airlines in the world in the 20th century. Over the course of his 30-year tenure as president of American Airlines, Smith deployed a three-pronged...
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Keywords:
Leadership Style;
Growth and Development Strategy;
Industry Growth;
Operations;
Air Transportation Industry;
United States
Mayo, Anthony, and Laura Gaie Singleton. "C.R. Smith and the Birth of American Airlines." Harvard Business School Case 406-082, December 2005. (Revised May 2009.)
- July 2005
- Teaching Note
Royal Caribbean Cruises Ltd.
Teaching Note to (9-304-019).
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Keywords:
Air Transportation Industry
- August 2003
- Teaching Note
Valuation Ratios in the Airline Industry (TN)
By: Paul M. Healy
Teaching Note for (9-103-002).
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- January 2003
- Teaching Note
Southwest Airlines 2002: An Industry Under Siege (TN)
By: James L. Heskett
Teaching Note for (9-803-133).
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Keywords:
Air Transportation Industry
- March 2001 (Revised March 2006)
- Teaching Note
Dogfight Over Europe: Ryanair (A), (B), and (C) TN
By: Jan W. Rivkin
Teaching Note for (9-700-115), (9-700-116), and (9-700-117).
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- October 1999 (Revised January 2000)
- Case
Alaska Airlines: For the same price, you just get more...
Alaska Airlines grapples with the issue of whether or not advanced use of technology to enable its customers to serve themselves (self-service) in certain airport functions will help it to achieve competitive advantage.
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Hallowell, Roger H. "Alaska Airlines: For the same price, you just get more..." Harvard Business School Case 800-004, October 1999. (Revised January 2000.)
- July 1993 (Revised May 1998)
- Teaching Note
Swissair's Alliances (A); Swissair's Alliances (B) TN
By: David B. Yoffie
Teaching Note for (9-794-152) and (9-794-153).
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Keywords:
Air Transportation Industry
- November 1986 (Revised March 1995)
- Case
Vought Aero Products: Factory of the Future
By: David A. Garvin
Garvin, David A. "Vought Aero Products: Factory of the Future." Harvard Business School Case 687-008, November 1986. (Revised March 1995.)
- August 1977
- Teaching Note
Eastern Airlines: December Schedule, Teaching Note
By: Daryl D Wyckoff and Steven Wheelwright
Keywords:
Air Transportation Industry
- February 1987 (Revised December 1992)
- Case
Honeywell Commercial Aviation Division (B)
By: Michael Beer
Keywords:
Air Transportation Industry
Beer, Michael. "Honeywell Commercial Aviation Division (B)." Harvard Business School Case 487-066, February 1987. (Revised December 1992.)
- November 1986 (Revised December 1986)
- Supplement
People Express, Supplement
Brings the history of People Express up to the summer of 1986. Raises the question of whether its innovative human resource policies were successful pr problematic.
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Heckscher, Charles C. "People Express, Supplement." Harvard Business School Supplement 487-054, November 1986. (Revised December 1986.)
- July 1998
- Supplement
United Airlines: The Friendly Skies, Video
Keywords:
Air Transportation Industry
Kanter, Rosabeth M. "United Airlines: The Friendly Skies, Video." Harvard Business School Video Supplement 399-504, July 1998.
- 15 Nov 2012
- Research & Ideas
Funding the Design of Livable Cities
emissions, restructuring the urban environment can have an enormous positive impact on the global climate. Within a relatively contained geographic space, a city's "inputs" of water, transportation infrastructure, energy and breathable...
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- 23 Sep 2013
- News
Five Alumni Named to Fortune's "40 under 40"
- 01 Jun 1999
- News
Ian Walsh
and hidden missile sites. About ten miles from O'Grady's last known position, Walsh recalls, "My copilot and I suddenly heard the downed airman's voice and code name over our radio." Moments later, the two transport choppers were on the...
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Keywords:
James E. Aisner
- March 2024
- Case
Doing Business in Buenos Aires, Argentina
This case examines the challenges and opportunities of doing business in Argentina. It highlights Argentina's economic
and political transformation in the decades leading up to 2024. The case gives an overview of some of the main obstacles faced by businesses...
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Keywords:
Business History;
Business and Government Relations;
Corporate Strategy;
Air Transportation Industry;
Transportation Industry;
Argentina;
Latin America
MacCormack, Alan D., Nori Gerardo Lietz, Leonard A. Schlesinger, Karina Souza, and Zeke Gillman. "Doing Business in Buenos Aires, Argentina." Harvard Business School Case 324-108, March 2024.