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      • Faculty Publications  (42)

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      • March 2022
      • Case

      Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)

      By: Richard L. Nolan and Robert D Austin
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      Nolan, Richard L., and Robert D Austin. "Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)." Harvard Business School Case 922-304, March 2022.
      • January 22, 2020
      • Article

      Making Honest Conversations the Norm

      By: Michael Beer
      Much admired companies like Boeing and Wells Fargo sacrifice their competitive advantage. Some make huge ethical blunders. As a result, shareholders suffer huge losses in value while employees, customers, and society lose trust and confidence in the institution. Based...  View Details
      Keywords: Honesty; Interpersonal Communication; Framework; Organizational Culture; Trust; Performance Effectiveness
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      Beer, Michael. "Making Honest Conversations the Norm." ChangeThis (blog) (January 22, 2020).
      • January 15, 2020
      • Article

      It's Time for Boeing's New CEO to Restore Trust by Putting People First

      By: Rosabeth Moss Kanter
      Keywords: Boeing; Change; Trust
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      Kanter, Rosabeth Moss. "It's Time for Boeing's New CEO to Restore Trust by Putting People First." CNN.com (January 15, 2020).
      • October 2019 (Revised June 2020)
      • Supplement

      Airbus vs. Boeing (G): New Planes and Upgrades (2011)

      By: Ramon Casadesus-Masanell and Karen Elterman
      This case describes the first commercial flight of Boeing's 787 Dreamliner in 2011, three years after originally planned, as well as the first commercial flight of Airbus' superjumbo, the A380, in 2007. It also describes the companies' current endeavors in 2011,...  View Details
      Keywords: Airbus; Boeing; Product Development; Air Transportation; Projects; Competition; Air Transportation Industry; Manufacturing Industry
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (G): New Planes and Upgrades (2011)." Harvard Business School Supplement 720-382, October 2019. (Revised June 2020.)
      • October 2019
      • Supplement

      Airbus vs. Boeing (H): Wing Cracks and Battery Fires (2013)

      By: Ramon Casadesus-Masanell and Karen Elterman
      This case describes an issue with the batteries of Boeing’s 787 Dreamliner planes overheating and sometimes catching fire in 2013. The planes were grounded for several months until Boeing introduced new safety measures. The case also discusses a problem with cracks on...  View Details
      Keywords: Product Development; Air Transportation; Projects; Competition; Safety; Manufacturing Industry; Air Transportation Industry; United States; Europe
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (H): Wing Cracks and Battery Fires (2013)." Harvard Business School Supplement 720-383, October 2019.
      • October 2019
      • Supplement

      Airbus vs. Boeing (I): Airbus Introduces the A350 (2015)

      By: Ramon Casadesus-Masanell and Karen Elterman
      This case describes the introduction of Airbus’ A350XWB (Xtra Wide Body) in 2015. It also describes Airbus and Boeing’s current endeavors in 2015, including Airbus’ development of the A330neo (new engine option) , Boeing’s work on the 737 MAX, and Boeing’s announcement...  View Details
      Keywords: Product Development; Air Transportation; Projects; Competition; Manufacturing Industry; Air Transportation Industry; United States; Europe
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (I): Airbus Introduces the A350 (2015)." Harvard Business School Supplement 720-384, October 2019.
      • October 2019
      • Supplement

      Airbus vs. Boeing (J): New Plane Developments (2016)

      By: Ramon Casadesus-Masanell and Karen Elterman
      This case describes Airbus and Boeing developments in 2016, including Airbus' delivery of the first A320neo (new engine option) and Boeing’s work on the 737 MAX and 777X programs. It also notes Airbus’ restructuring in 2016.  View Details
      Keywords: Product Development; Air Transportation; Projects; Competition; Restructuring; Manufacturing Industry; Air Transportation Industry; United States; Europe
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (J): New Plane Developments (2016)." Harvard Business School Supplement 720-385, October 2019.
      • October 2019
      • Supplement

      Airbus vs. Boeing (K): New Partnerships (2018)

      By: Ramon Casadesus-Masanell and Karen Elterman
      This case describes Airbus’ partnership with the Montreal-based aircraft manufacturer Bombardier beginning in 2017. The two companies partnered on the C Series of aircraft (later named the A220 Family), which consisted of small aircraft with 100–150 seats. The case...  View Details
      Keywords: Product Development; Air Transportation; Projects; Competition; Partners and Partnerships; Joint Ventures; Manufacturing Industry; Air Transportation Industry; United States; Europe; Canada; Brazil
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (K): New Partnerships (2018)." Harvard Business School Supplement 720-386, October 2019.
      • October 2019
      • Supplement

      Airbus vs. Boeing (L): Discontinuing the A380 (February 2019)

      By: Ramon Casadesus-Masanell and Karen Elterman
      This case describes Airbus’ February 2019 announcement that it was ending production of the A380, with the last delivery scheduled for 2021. The announcement followed an order cancellation by Emirates, a major customer of the A380. The A380 had faced significant...  View Details
      Keywords: Product Development; Air Transportation; Projects; Competition; Air Transportation Industry; Manufacturing Industry; United States; Europe
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (L): Discontinuing the A380 (February 2019)." Harvard Business School Supplement 720-387, October 2019.
      • October 2019 (Revised June 2020)
      • Supplement

      Airbus vs. Boeing (M): MAX 8 Disasters (July 2019)

      By: Ramon Casadesus-Masanell and Karen Elterman
      This case describes the October 2018 and March 2019 crashes of Boeing MAX 8 jets, which together killed over 300 passengers. The planes involved in both crashes shared a problem with a software system called MCAS, which Boeing had revamped at the last minute prior to...  View Details
      Keywords: Airbus; Boeing; Product Development; Product Design; Air Transportation; Projects; Competition; Safety; Failure; Air Transportation Industry; Manufacturing Industry; United States; Europe
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (M): MAX 8 Disasters (July 2019)." Harvard Business School Supplement 720-388, October 2019. (Revised June 2020.)
      • October 2019
      • Supplement

      Airbus vs. Boeing spreadsheet supplement

      By: Ramon Casadesus-Masanell
      These NPV calculations are meant to supplement the TN for the Airbus vs. Boeing cases.  View Details
      Keywords: Analysis; Competition; Air Transportation Industry; Manufacturing Industry; United States; Europe
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      Casadesus-Masanell, Ramon. "Airbus vs. Boeing spreadsheet supplement." Harvard Business School Spreadsheet Supplement 720-851, October 2019.
      • October 2019
      • Supplement

      AirbusBoeing, Exhibits

      By: Ramon Casadesus-Masanell
      These exhibits are meant to accompany the TN for Airbus vs. Boeing (A)-(F).  View Details
      Keywords: Air Transportation; Air Transportation Industry; Manufacturing Industry; United States; Europe
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      Casadesus-Masanell, Ramon. "AirbusBoeing, Exhibits." Harvard Business School Spreadsheet Supplement 720-852, October 2019.
      • April 2019
      • Supplement

      Accounting Turbulence at Boeing

      By: Jonas Heese and Suraj Srinivasan
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      Heese, Jonas, and Suraj Srinivasan. "Accounting Turbulence at Boeing." Harvard Business School PowerPoint Supplement 119-706, April 2019.
      • March 14, 2019
      • Article

      How Boeing Should Have Responded to the 737 Max Safety Crisis

      By: Sandra J. Sucher
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      Sucher, Sandra J. "How Boeing Should Have Responded to the 737 Max Safety Crisis." Harvard Business Review Digital Articles (March 14, 2019).
      • Article

      Why Every Organization Needs an Augmented Reality Strategy

      By: Michael E. Porter and James E. Heppelmann
      While the physical world is three-dimensional, most data is trapped on two-dimensional pages and screens. This gulf between the real and digital worlds prevents us from fully exploiting the volumes of information now available to us. Augmented reality (AR), a set of...  View Details
      Keywords: Technological Innovation; Innovation Strategy; Organizational Change and Adaptation; Performance Effectiveness
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      Porter, Michael E., and James E. Heppelmann. "Why Every Organization Needs an Augmented Reality Strategy." Harvard Business Review 95, no. 6 (November–December 2017): 46–57.
      • October 2017
      • Teaching Note

      Accounting Turbulence at Boeing

      By: Jonas Heese and Suraj Srinivasan
      Teaching Note for HBS No. 118-020.  View Details
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      Heese, Jonas, and Suraj Srinivasan. "Accounting Turbulence at Boeing." Harvard Business School Teaching Note 118-027, October 2017.
      • August 2017 (Revised September 2018)
      • Case

      Accounting Turbulence at Boeing

      By: Jonas Heese, Suraj Srinivasan, David Lane and James Barnett
      Unlike its rival Airbus, Boeing had used a practice called program accounting to record its commercial aircraft expenses since the 1980s. Program accounting allowed Boeing to expense estimated average costs instead of the actual production costs of an aircraft. This...  View Details
      Keywords: Asset Recognition; Program Accounting; Airline Industry; Accounting; Production; Cost; Air Transportation Industry
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      Heese, Jonas, Suraj Srinivasan, David Lane, and James Barnett. "Accounting Turbulence at Boeing." Harvard Business School Case 118-020, August 2017. (Revised September 2018.)
      • July 2017 (Revised January 2020)
      • Background Note

      Primer on Multiples Valuation and Its Use in the Private Equity Industry

      By: Victoria Ivashina and Henrik Boe
      This note explores the mechanics of multiples, different types of multiples, when and how to use them, and common pitfalls associated with multiples valuation. While a multiples approach is a very convenient valuation method, breaking down the underlying assumptions...  View Details
      Keywords: Valuation Methods; Multiples; Private Equity; Valuation; Measurement and Metrics
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      Ivashina, Victoria, and Henrik Boe. "Primer on Multiples Valuation and Its Use in the Private Equity Industry." Harvard Business School Background Note 218-017, July 2017. (Revised January 2020.)
      • January 2016 (Revised December 2016)
      • Case

      Airbus versus Boeing (A)

      By: Ramon Casadesus-Masanell
      Looks at the development of the competitive actions between Airbus and Boeing from 1992 to 2006. Begins with the question of whether Airbus and Boeing should collaborate on the development of a VLCT (Very Large Commercial Transport) or whether Airbus should develop...  View Details
      Keywords: Business Model; Decision Choices and Conditions; Competition; Cooperation; Strategy; Air Transportation Industry
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      Casadesus-Masanell, Ramon. "Airbus versus Boeing (A)." Harvard Business School Case 716-436, January 2016. (Revised December 2016.)
      • February 2015 (Revised May 2015)
      • Case

      Boeing 787: Manufacturing a Dream

      By: Rory McDonald and Suresh Kotha
      This case traces the design and development of the Boeing 787 Dreamliner. Emphasis is on executive leadership and firm strategy in coordinating across a global network of partners in the production of a new aircraft.  View Details
      Keywords: Innovation; Operations Strategy; Project Management; Coordination; Product Development; Operations; Production; Collaborative Innovation and Invention; Aerospace Industry; United States
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      McDonald, Rory, and Suresh Kotha. "Boeing 787: Manufacturing a Dream." Harvard Business School Case 615-048, February 2015. (Revised May 2015.)
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