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All HBS Web
(1,234)
- News (244)
- Research (883)
- Events (3)
- Multimedia (1)
- Faculty Publications (351)
Show Results For
-
All HBS Web
(1,234)
- News (244)
- Research (883)
- Events (3)
- Multimedia (1)
- Faculty Publications (351)
- Article
When Talk Is "Free": The Effect of Tariff Structure on Usage Under Two- and Three-Part Tariffs
Emily Truelove
Emily Truelove is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. She teaches LEAD in the MBA program. She also teaches in executive education programs, including Leadership for Senior Executives,... View Details
John Beshears
John Beshears is the Albert J. Weatherhead Jr. Professor of Business Administration in the Negotiation, Organizations & Markets Unit, teaching the second-year MBA course "Negotiation." He is also a research associate at the National Bureau of Economic Research.... View Details
- 12 Feb 2019
- HBS Seminar
Gary Loveman, Harvard Business School
- Research Summary
Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
- November 2000 (Revised May 2002)
- Case
FleetBoston Financial: Online Banking
- September 2010 (Revised February 2011)
- Case
Red Lobster
- January 2015 (Revised July 2019)
- Case
CVS Health: Promoting Drug Adherence
The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
- Article
Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information
- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
- Forthcoming
- Article
On the Origins of Restricting Women's Promiscuity
- 17 Jan 2024
- HBS Case
Psychological Pricing Tactics to Fight the Inflation Blues
- April 2024
- Article
Detecting Routines: Applications to Ridesharing CRM
- June 24, 2020
- Article
Wolfgang Puck on Leading His Restaurants Through the Pandemic
- January 2010 (Revised March 2013)
- Case
HubSpot: Lower Churn through Greater CHI
- January 2014
- Technical Note
Learning From Extreme Consumers
- Article
Forgoing Earned Incentives to Signal Pure Motives
- 17 Mar 2021
- Research & Ideas