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Show Results For
-
All HBS Web
(12,401)
- People (50)
- News (2,997)
- Research (6,767)
- Events (25)
- Multimedia (163)
- Faculty Publications (4,667)
- August 2020
- Supplement
Luckin Coffee (B): Revelations of Fraud
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes revelations of fraud at Luckin Coffee, beginning with an anonymous report in January 2020 and continuing with the company’s admission in April 2020 that it had inflated its revenues by 2.2 billion RMB ($310 million), almost half its reported...
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Keywords:
Fraud;
Corporate Misconduct;
Business Earnings;
Financial Statements;
Financial Condition;
Stocks;
Financial Management;
Profit;
Revenue;
Price;
Food;
Lawfulness;
Crime and Corruption;
Food and Beverage Industry;
Food and Beverage Industry;
Asia;
China
Casadesus-Masanell, Ramon, and Karen Elterman. "Luckin Coffee (B): Revelations of Fraud." Harvard Business School Supplement 721-371, August 2020.
- August 2022
- Article
The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices
By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John
Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits...
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Keywords:
Choice;
Purchase Intent;
Privacy;
Privacy Notices;
Warnings;
Assurances;
Information Disclosure;
Trust;
Consumer Behavior;
Spending;
Decisions;
Information;
Communication
Brough, Aaron R., David A. Norton, Shannon L. Sciarappa, and Leslie K. John. "The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices." Journal of Marketing Research (JMR) 59, no. 4 (August 2022): 739–754.
- January 2001 (Revised March 2001)
- Case
Range, The (A)
By: Kathleen L. McGinn, Tracy Thompson and Michael Smith
Reveals the potential benefits and pitfalls of reorganization into teams in order to respond to environmental change. Takes place in the newsroom of a metropolitan daily newspaper. Both management and employees struggle to find new balance after a major restructuring...
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Keywords:
Organizational Change and Adaptation;
Groups and Teams;
Restructuring;
Balance and Stability;
Organizational Structure;
Business Processes;
Journalism and News Industry
McGinn, Kathleen L., Tracy Thompson, and Michael Smith. "Range, The (A)." Harvard Business School Case 801-330, January 2001. (Revised March 2001.)
- Research Summary
Projects in Process
Intermediaries and Accountability in Internet Advertising
Fraud Prevention in Internet Advertising Markets
Competition in Search and Search Advertising
Gaming and Incentives from Steeply-Tiered Affiliate Commission Schedules
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Fraud Prevention in Internet Advertising Markets
Competition in Search and Search Advertising
Gaming and Incentives from Steeply-Tiered Affiliate Commission Schedules
- Teaching
Overview
By: V.G. Narayanan
I teach accounting to MBA students, executives, and Harvard Extension School students. I teach topics from both financial and managerial accounting. I also personal financial planning to MBA students, and train professors on teaching by the case method.
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- 22 Sep 2011
- News
Possible Ouster of Hewlett-Packard CEO Apotheker
- 26 Feb 2014
- News
How Grocery Bags Manipulate Your Mind
- 14–15 Oct 2022
- Reunions
2022 Fall Reunions
We look forward to welcoming you back for your reunion! This is a special opportunity to reconnect with old friends and make valuable new connections; strengthen your professional career and personal life with the latest thinking on critical topics; and feel...
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- August 2004 (Revised April 2005)
- Case
MK Taxi: Private Chauffeur Service
MK Taxi Tokyo has developed a system to allow customers to use their mobile phones to find and contact the cab closest to them, bypassing the dispatch center. The system, called the Private Chauffeur Service (PCS), makes use of NTT's i-mode service, which essentially...
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Keywords:
Information Technology;
Entrepreneurship;
Customer Focus and Relationships;
Transportation;
Mobile and Wireless Technology;
Transportation Industry;
Service Industry;
Tokyo
McAfee, Andrew P. "MK Taxi: Private Chauffeur Service." Harvard Business School Case 605-029, August 2004. (Revised April 2005.)
Janice H. Hammond
Janice H. Hammond is the Jesse Philips Professor of Manufacturing and the Senior Associate Dean for Culture and Community at Harvard Business School. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as... View Details
Keywords:
apparel;
distribution;
e-commerce industry;
manufacturing;
retailing;
textiles;
transportation
- June 1986
- Case
Premier Furniture Co.
By: Thomas R. Piper
A credit analyst for a furniture manufacturer is confronted with two customers who have exceeded their credit limits. The financial performance of each has been weak, and one of the customers has a highly leveraged balance sheet. Industry conditions are weak; the...
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Piper, Thomas R. "Premier Furniture Co." Harvard Business School Case 286-130, June 1986.
- June 1999
- Case
PDQ Manufacturing, Inc.
By: William J. Bruns Jr.
A small manufacturer of car wash facilities has been unable to develop management systems because of rapid growth. Now size dictates the need for such systems because the current personal management style is proving inadequate.
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Keywords:
Management Practices and Processes;
Organizational Design;
Organizational Change and Adaptation;
Personal Development and Career;
Growth Management;
Manufacturing Industry
Bruns, William J., Jr. "PDQ Manufacturing, Inc." Harvard Business School Case 199-045, June 1999.
- March 2009
- Case
The Hotel Bed Wars
By: Youngme E. Moon
This case describes the start of The Hotel Bed Wars, the competition among hotel chains to attract customers by offering better and more elaborate bedding. The case is written from the standpoint of Starwood Hotels & Resorts, which is credited with starting The Hotel...
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- 30 Jul 2013
- News
You Found Your Product-Market Fit. Now What?
- 9 AM – 9 AM EDT, 14 Mar 2018
- HBS Online
HBX Negotiation Mastery: Unlocking Value in the Real World
Negotiation Mastery, Unlocking Value in the Real World, prepares you to close deals, maximize value creation, and resolve differences before they escalate. Target audience: HBS alumni and experienced colleagues; recommend to someone from your professional or personal...
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- September 1995 (Revised March 1996)
- Case
HCL America
Shows students how a custom software programming company takes advantage of differences between the United States and India in the cost of skilled labor (software engineers) to give its customers rare expertise and lower prices. Asks students to examine the company...
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Keywords:
Marketing Strategy;
Service Delivery;
Software;
Information Technology Industry;
United States;
India
Loveman, Gary W., and Jamie O'Connell. "HCL America." Harvard Business School Case 396-030, September 1995. (Revised March 1996.)
- January 2018 (Revised May 2018)
- Case
Transformation at ING (A): Agile
By: William R. Kerr, Federica Gabrieli and Emer Moloney
In December 2017, Vincent van den Boogert, CEO of ING in the Netherlands, was reflecting upon the company’s “agile” transformation, a reorganization of work that had been critical to respond to and exceed rapidly changing customer expectations. Launched in 2015 at the...
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Keywords:
Organizational Change;
Organizational Management;
Workforce;
Agile;
Change Management;
Leadership;
Transformation;
Organizational Change and Adaptation;
Organizational Structure;
Leading Change;
Cross-Cultural and Cross-Border Issues;
Banking Industry
Kerr, William R., Federica Gabrieli, and Emer Moloney. "Transformation at ING (A): Agile." Harvard Business School Case 818-077, January 2018. (Revised May 2018.)
- August 2012 (Revised October 2015)
- Technical Note
A Note on Trust
By: Jim Sharpe and Charles H. Green
The effective manager and leader understands and appreciates trust at both the personal and the organizational levels. Most managers focus more on being trusted than on trusting. The best way to be trusted is to be worthy of trust—to be trustworthy.
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Keywords:
Turnarounds;
Leadership Skills;
Financial Crisis;
Entrepreneurs;
Entrepreneurship;
Trust;
Management Style;
Leadership Style
Sharpe, Jim, and Charles H. Green. "A Note on Trust." Harvard Business School Technical Note 813-058, August 2012. (Revised October 2015.)
- August 1997
- Case
Natural Blends, Inc.
By: H. Kent Bowen, Ramchandran Jaikumar and Karen Krause
Describes the continuous flow process used to generate orange juice concentrate. Production involves several tightly coupled process steps with varying production rates and setup times. Given production constraints and customer requirements, management choices must be...
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Keywords:
Customer Focus and Relationships;
Decisions;
Management Analysis, Tools, and Techniques;
Product;
Performance Capacity;
Performance Productivity
Bowen, H. Kent, Ramchandran Jaikumar, and Karen Krause. "Natural Blends, Inc." Harvard Business School Case 698-012, August 1997.