Show Results For
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All HBS Web
(4,263)
- Faculty Publications (1,071)
Show Results For
-
All HBS Web
(4,263)
- Faculty Publications (1,071)
- September 1976 (Revised January 1977)
- Case
Del Norte Paper Co. (C)
- September 1976 (Revised July 1995)
- Case
Texas Instruments: Time Products Division
- September 1973 (Revised October 1980)
- Case
Sea Pines Racquet Club
- November 1972 (Revised July 2023)
- Case
Benihana of Tokyo
- Research Summary
Anonymity and Identity
- Research Summary
Business and Low Income Sectors: The Creation of Economic and Social Value
- Teaching Interest
Empirical Technology and Operations Management Course
- Research Summary
How Does Foreign Direct Investment Promote Economic Growth? Exploring the Effects of Financial Markets on Linkages (with Areendam Chanda, Sebnem Kalemli-Ozcan and Selin Sayek)
- Research Summary
Hybrid organizing
While historically the commercial and social sectors have evolved on fairly separate tracks, over the last 30 years we have witnessed a blurring of the boundaries between these two sectors. In an effort to account for this transition, Professor Battilana’s second... View Details
- Forthcoming
- Article
Improving Customer Compatibility with Tradeoff Transparency
- Forthcoming
- Book
Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models
- Teaching Interest
Managing Service Operations
Managing Service Operations (MSO) focuses on how firms can deliver excellent service while achieving business success. This involves a deep understanding of customers, competitors, and the firm's internal mechanisms.
Career Focus
Managing Service... View Details
- Teaching Interest
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course investigates the distinct challenges inherent in leading service operations, which make up... View Details
- Research Summary
Managing Service Operations Course Development
- Research Summary
Managing sustainability in supply chains
- Research Summary
Managing the Operating Role of Customers
- Research Summary
Mastering Strategy Execution
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- Teaching Interest
Overview
Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.
Career Focus
For... View Details
- Research Summary
Overview
- Research Summary