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- Faculty Publications (66)
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- All HBS Web (99)
- Faculty Publications (66)
- Web
Entertainment & Media | Baker Library | Bloomberg Center | Harvard Business School
estimates, financial fundamentals, press releases, transaction data, corporate filings, ownership profiles and sell-side equity research. 49 78680 Refinitiv Workspace https://www.library.hbs.edu/find/databases/refinitiv-workspace Features...
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- June 2011 (Revised August 2012)
- Case
Coca-Cola in 2011: In Search of a New Model
By: David B. Yoffie and Renee Kim
Muhtar Kent, CEO of the Coca-Cola Company, faced a critical decision in 2011 after closing a $12 billion deal to buy its troubled North America bottling operations from its biggest bottler, Coca-Cola Enterprises. The decision was prompted by several changes in the U.S....
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Keywords:
Beverage Industry;
Strategic Positioning;
Mergers And Acquisitions;
Competition;
Business Model;
Vertical Integration;
Competitive Strategy;
Corporate Strategy;
Franchise Ownership;
Investment;
Food and Beverage Industry;
United States
Yoffie, David B., and Renee Kim. "Coca-Cola in 2011: In Search of a New Model." Harvard Business School Case 711-504, June 2011. (Revised August 2012.)
- April 2022 (Revised August 2022)
- Case
Restaurant Brands International: Version 2.0
By: Boris Groysberg and Sarah L. Abbott
In 2010, 3G Capital acquired Burger King, the second largest burger chain globally. 3G expanded Burger King’s operations via acquisitions into a multi-brand business, renamed Restaurant Brands International. The acquisition had been a financial success story for 3G....
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Keywords:
Leadership;
Growth and Development;
Performance Evaluation;
Private Equity;
Franchise Ownership;
Culture;
Change Management;
Strategy;
Human Resources;
Information Technology;
Competition;
Retail Industry;
United States
Groysberg, Boris, and Sarah L. Abbott. "Restaurant Brands International: Version 2.0." Harvard Business School Case 422-047, April 2022. (Revised August 2022.)
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
had booked 400,000 pre-orders for its Model 3 sedan—a $35,000 vehicle that won’t even go into production until 2017. None of those sales were made through franchised dealerships; Tesla uses only direct-to-consumer sales. Meanwhile, car...
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- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery...
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Keywords:
by HBS News
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
Kola Masha's innovative franchise model. It's a revolution that can't come soon enough for Nigeria. The country was once the breadbasket of West Africa until Royal Dutch Shell discovered vast oil reserves in 1958, and the agriculture...
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- February 1998 (Revised July 2003)
- Case
ICEDELIGHTS
Three second-year students at the Harvard Business School decide to buy a company. The case focuses on their thoughts about an entrepreneurial career, their search process, and the evaluation of an Icedelights (an ice cream/cafe) franchise. This is a rewritten version...
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Roberts, Michael J. "ICEDELIGHTS." Harvard Business School Case 898-196, February 1998. (Revised July 2003.)
- October 1979 (Revised May 1980)
- Case
Dunkin' Donuts (B): Field Management
By: Hirotaka Takeuchi
Takeuchi, Hirotaka. "Dunkin' Donuts (B): Field Management." Harvard Business School Case 580-036, October 1979. (Revised May 1980.)
- 01 Jun 2011
- News
All in Good Time
picked up steam after a nationwide franchise program launched in 2009. Revenues for that year were $2 million; in 2011, they’re projected to hit $10 million. The company charges employers a percentage of a worker’s hourly rate or salary;...
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- March 2005 (Revised May 2005)
- Case
Noodles & Company (Abridged)
By: Linda A. Cyr
Aaron Kennedy has successfully grown Noodles & Co. from a single global noodle shop to a chain of 58 restaurants spanning six states in seven years. In the face of increasing competition, Kennedy has plans to roll out 240 new stores in the next four years. He must...
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Keywords:
Competition;
Entrepreneurship;
Franchise Ownership;
Growth and Development Strategy;
Retail Industry;
Food and Beverage Industry;
United States
Cyr, Linda A. "Noodles & Company (Abridged)." Harvard Business School Case 805-098, March 2005. (Revised May 2005.)
- Article
Enfranchisement of Service Workers
By: Leonard A. Schlesinger and James Heskett
Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1....
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Keywords:
Motivation and Incentives;
Franchise Ownership;
Employees;
Compensation and Benefits;
Service Industry;
Japan;
United States
Schlesinger, Leonard A., and James Heskett. "Enfranchisement of Service Workers." California Management Review 33, no. 4 (Summer 1991).
- Web
Challenges and Opportunities in the Restaurant Industry - Course Catalog
their life and 1 in 3 Americans having their first job experience in a restaurant. Restaurants have provided significant management and ownership opportunities for women and minorities. Restaurants are also big business. In 2023, US...
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- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
provide to municipalities free of charge, as a condition of franchise approval. "Narrowcasting" would supplement broadcasting with an array of arts and educational programming. Jeffersonian democracy would bloom as cable...
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- 01 Mar 2011
- News
Local Hero
from a franchise on the brink of leaving town in 1992 to toast of the town in 2010 is the stuff of Hollywood scripts. And indeed, when the lanky, loquacious executive talks about his lifelong history with the team, his reminiscences are...
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- March 2010 (Revised May 2010)
- Case
Boston Scientific Corporation (A)
By: Regina E. Herzlinger and Charlie Attlan
Boston Scientific Corporation just bought Guidant at a record breaking price to expand their cardiovascular franchise. They need to rationalize their product portfolio to make the acquisition work. What should they sell and why?
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- December 2000 (Revised February 2007)
- Case
Achieving Customer Satisfaction at Pizza Hut (A)
By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations.
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- March 2003 (Revised March 2004)
- Case
Noodles & Company
Aaron Kennedy has successfully grown Noodles & Co. from a single global noodle shop to a chain of 58 restaurants spanning six states in seven years. In the face of increasing competition, Kennedy has plans to roll out 240 new stores in the next four years. He must...
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Keywords:
Competition;
Expansion;
Business Growth and Maturation;
Organizational Culture;
Franchise Ownership;
Growth and Development Strategy;
Retail Industry;
Food and Beverage Industry;
United States
Cyr, Linda A. "Noodles & Company." Harvard Business School Case 803-174, March 2003. (Revised March 2004.)
- 01 Feb 1998
- News
Running Up the Score
visible component of a business with increasingly explosive, multifaceted economic aspects. Yet despite these turbulent conditions, there's no shortage of new ownership wanting to jump into the game. For example, two new baseball...
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Keywords:
Garry Emmons
- 24 Feb 2009
- First Look
First Look: February 24, 2009
activities. Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry Authors:Dennis Campbell, Srikant M. Datar, and Tatiana Sandino Periodical:The Accounting Review (forthcoming)...
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Keywords:
Martha Lagace
- 01 Mar 2007
- News
The Winning Season
1948. After selling the Browns in 1951 (the franchise eventually became the Baltimore Orioles), Bill DeWitt worked for the New York Yankees and Detroit Tigers before the Cincinnati Reds hired him as general manager in 1961. His success...
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