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Show Results For
-
All HBS Web
(2,246)
- People (7)
- News (603)
- Research (1,337)
- Events (4)
- Multimedia (6)
- Faculty Publications (470)
- September 2023 (Revised September 2023)
- Case
Honest Jobs: A Path to Redemption
By: Paul A. Gompers and Jeffrey Barkas
Founded by a formerly incarcerated job seeker, Honest Jobs' mission is to be the hub where people with criminal records come to build careers and employers come to find great talent. Honest Jobs faced early challenges as a two-sided platform for justice-involved job...
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Keywords:
Business Startups;
Venture Capital;
Recruitment;
Employment Industry;
United States;
Colorado;
Ohio;
Texas
- March 2008
- Case
Shangri-La Hotels
By: Dennis Campbell and Brent Kazan
In November 2006, Symon Bridle, the newly appointed chief operating officer of Shangri-La Hotels and Resorts, was thinking about a number of organizational issues that presented challenges to Shangri-La's rapid expansion strategy. There were three major issues at hand:...
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Keywords:
Employees;
Growth and Development Strategy;
Standards;
Service Delivery;
Organizational Culture;
Accommodations Industry;
China;
Europe;
North America
Campbell, Dennis, and Brent Kazan. "Shangri-La Hotels." Harvard Business School Case 108-006, March 2008.
- 27 Sep 2011
- First Look
First Look: September 27
exist to measure teamwork. Few have demonstrated all of the psychometric properties recommended for use, and there is inconsistency in conceptualizations of teamwork. More research is needed to develop and refine measures of teamwork for...
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Keywords:
Sean Silverthorne
- 2021
- Book
Time for Reparations: A Global Perspective
By: Jaqueline Bhabha, Margareta Matache and Caroline M. Elkins
In this sweeping international perspective on reparations, Time for Reparations makes the case that past state injustice—be it slavery or colonization, forced sterilization or widespread atrocities—has enduring consequences that generate ongoing harm, which...
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Bhabha, Jaqueline, Margareta Matache, and Caroline M. Elkins, eds. Time for Reparations: A Global Perspective. Philadelphia, PA: University of Pennsylvania Press, 2021.
- August 2021
- Article
Crowdsourcing Memories: Mixed Methods Research by Cultural Insiders-Epistemological Outsiders
By: Tarun Khanna, Karim R. Lakhani, Shubhangi Bhadada, Nabil Khan, Saba Kohli Davé, Rasim Alam and Meena Hewett
This paper examines the role that the two lead authors’ personal connections played in the research methodology and data collection for the Partition Stories Project—a mixed-methods approach to revisiting the much-studied historical trauma of the Partition of British...
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Keywords:
Mixed Methods;
Insider-outsiders;
Myth Of Informed Objectivity;
Hybrid Research;
Oral Narratives;
Research;
Analysis;
India
Khanna, Tarun, Karim R. Lakhani, Shubhangi Bhadada, Nabil Khan, Saba Kohli Davé, Rasim Alam, and Meena Hewett. "Crowdsourcing Memories: Mixed Methods Research by Cultural Insiders-Epistemological Outsiders." Academy of Management Perspectives 35, no. 3 (August 2021): 384–399.
- Web
Publications - Faculty & Research
2024). April 24, 2024 Other Article Presidents Don’t Need Criminal Immunity to Take Bold Action: National Security Is Better Served by a Lawful President Than a Lawless One By: Louis Caldera Citation Read Now Related Caldera, Louis....
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- 2011
- Book
The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work
By: Teresa M. Amabile and Steve J. Kramer
The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine...
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Keywords:
Creativity;
Interpersonal Communication;
Employee Relationship Management;
Leadership;
Performance Effectiveness;
Emotions;
Motivation and Incentives;
Groups and Teams;
Collaborative Innovation and Invention;
Innovation Leadership;
Working Conditions;
Management Practices and Processes;
Management Skills;
Mission and Purpose;
Organizational Culture;
Performance Productivity;
Attitudes;
Behavior;
Happiness;
Perception;
Trust;
Time Management;
Resource Allocation;
Business or Company Management;
Goals and Objectives;
Managerial Roles
Amabile, Teresa M., and Steve J. Kramer. The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work. Harvard Business Review Press, 2011.
- October 1987 (Revised March 1992)
- Case
United Parcel Service (A)
United Parcel Service (UPS) in 1987 faced serious challenges to its long-standing policies of on-the-job training and promotion from within. Increased competition in its traditional business of ground transport found UPS lagging in computerization and in need of...
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Keywords:
Organizational Change and Adaptation;
Information Technology;
Organizational Culture;
Human Resources;
Service Industry;
United States
Sonnenfeld, Jeffrey A. "United Parcel Service (A)." Harvard Business School Case 488-016, October 1987. (Revised March 1992.)
- 25 Apr 2000
- Research & Ideas
Adjusting the Fit for Government
productivity revolution due to the loss of skills in society. "The other key underpinning is education," he continued. "In South Africa in particular, the legacy of apartheid was extremely destructive, and human capital...
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Keywords:
by Martha Lagace
- Guest Column
Is Your Company Encouraging Employees to Share What They Know?
By: Christopher G. Myers
Is your company encouraging employees to share what they know? Too much expertise is going to waste. Many of the things we need to know to be successful—to innovate, collaborate, solve problems, and identify new opportunities—aren't learned simply through schooling,...
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Keywords:
Vicarious Learning;
Learning And Development;
Learning Organizations;
Knowledge Sharing;
Organizations;
Employees;
Learning
Myers, Christopher G. "Is Your Company Encouraging Employees to Share What They Know?" Harvard Business Review (website) (November 6, 2015).
- April 1974 (Revised June 1983)
- Case
Robert F. Kennedy High School
By: John J. Gabarro
Presents the problem facing a newly appointed high school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict...
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Keywords:
Interpersonal Communication;
Secondary Education;
Employee Relationship Management;
Organizational Structure;
Behavior;
Conflict Management;
System
Gabarro, John J. "Robert F. Kennedy High School." Harvard Business School Case 474-183, April 1974. (Revised June 1983.)
- 27 Feb 2017
- Working Paper Summaries
Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance
- Web
Faculty & Research
technicolor. Journal of Development Economics 167 (March 2024) Human Capital Affects Religious Identity: Causal Evidence from Kenya By: Livia Alfonsi, Michal Bauer, Julie Chytilová and Edward Miguel We study how View Details
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
somehow behave differently from business people because they have passed some kind of certification process." As Deepak Alse put it, "Licensing or professional tags will not have any impact on the personal ethics...What we really View Details
Keywords:
by James Heskett
- Web
Design Thinking Course | HBS Online
Clarify: Empathy and Understanding Define users' explicit pain points and latent needs to identify the most game-changing part of a problem, and analyze your organization's capacity for innovative thinking. Highlights What Is Innovation?...
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- 20 May 2013
- Op-Ed
Making America an Industrial Powerhouse Again
industries. Research funded by the Defense Advanced Research Projects Agency (DARPA) sowed the seeds for the internet and advanced computer graphics. And massive investments by the National Institutes of Health in biomedical research, including the View Details
- July 2019 (Revised May 2020)
- Case
AT&T, Retraining, and the Workforce of Tomorrow
By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg
By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company...
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Keywords:
AT&T;
Workforce;
Skills;
Future Of Work;
Telecommunications;
Unions;
Technological Change;
Layoffs;
MOOCS;
Strategic Planning;
Employees;
Training;
Competency and Skills;
Labor;
Learning;
Labor Unions;
Technology Adoption;
Talent and Talent Management;
Telecommunications Industry;
Communications Industry;
United States
Kerr, William R., Joseph B. Fuller, and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Case 820-017, July 2019. (Revised May 2020.)
- February 2015 (Revised August 2016)
- Case
Nokia's Bridge Program: Redesigning Layoffs (A)
By: Sandra J. Sucher and Susan J. Winterberg
"Not another Bochum." Nokia Board Chairman Jorma Ollila was clear in the goals he set for the 2011 restructuring that Nokia's new CEO, Stephen Elop, had decided was necessary to address the dramatically changed competitive environment the company faced in smartphones...
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Keywords:
Layoffs;
Plant Closure;
Outplacement;
Shared Value;
Business or Company Management;
Job Cuts and Outsourcing;
Restructuring;
Employee Relationship Management;
Telecommunications Industry
Sucher, Sandra J., and Susan J. Winterberg. "Nokia's Bridge Program: Redesigning Layoffs (A)." Harvard Business School Case 315-002, February 2015. (Revised August 2016.)
The Heart of Business—Leadership Principles for the Next Era of Capitalism
How to unleash “human magic" and achieve improbable results.
Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles – illustrated by multiple vivid and concrete stories -- that underpinned... View Details
- August 2002 (Revised January 2003)
- Case
Australia-Japan Cable: Structuring the Project Company
By: Benjamin C. Esty and Carrie Ferman
In late September 1999, representatives from Telstri, Japan Telecom, and Teleglobe met to discuss the structure of the Australia-Japan Cable (AJC) project, a $520 million submarine cable system that would run from Australia to Japan. The sponsors, excited by the...
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Keywords:
Information Infrastructure;
Cooperative Ownership;
Organizational Structure;
Investment;
Ownership;
Capital;
Corporate Governance;
Management Teams;
Communication Technology;
Projects;
Compensation and Benefits;
Corporate Finance;
Telecommunications Industry;
Australia;
Japan
Esty, Benjamin C., and Carrie Ferman. "Australia-Japan Cable: Structuring the Project Company." Harvard Business School Case 203-029, August 2002. (Revised January 2003.)