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    • All HBS Web  (74)
      • Faculty Publications  (26)

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      • December 2021
      • Article

      Negativity Spreads More Than Positivity on Twitter after Both Positive and Negative Political Situations

      By: Jonas Paul Schöne, Brian Parkinson and Amit Goldenberg
      What type of emotional language spreads further in political discourses on social media? Previous research has focused on situations that primarily elicited negative emotions, showing that negative language tended to spread further. The current project extends existing...  View Details
      Keywords: Negative Emotions; Emotional Influence; Emotional Resonance; Political Discourse; Emotion Contagion; Intergroup; Interactive Communication; Emotions; Government and Politics; Social Media
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      Schöne, Jonas Paul, Brian Parkinson, and Amit Goldenberg. "Negativity Spreads More Than Positivity on Twitter after Both Positive and Negative Political Situations." Affective Science 2, no. 4 (December 2021): 379–390.
      • Article

      Design Physical and Digital Spaces to Foster Inclusion

      By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips
      Often, strategies around making organizations more anti-racist focus on changing hearts and minds. Sometimes this isn’t enough, however, and can result in backlash or increased self-segregation among white employees. In these situations, leaders should consider using...  View Details
      Keywords: Anti-racism; Inclusion; Work Environment; Organizational Culture; Diversity; Change Management
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      Anicich, Eric, Jon M. Jachimowicz, Merrick Osborne, and L. Taylor Phillips. "Design Physical and Digital Spaces to Foster Inclusion." Harvard Business Review (website) (August 11, 2021).
      • July 2021
      • Article

      Structuring Local Environments to Avoid Diversity: Anxiety Drives Whites' Geographical and Institutional Self-Segregation Preferences

      By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips
      The current research explores how local racial diversity affects Whites’ efforts to structure their local communities to avoid incidental intergroup contact. In two experimental studies (N=509; Studies 1a-b), we consider Whites’ choices to structure a fictional,...  View Details
      Keywords: Segregration; Structural/institutional Racism; Organizational Exclusion; Diversity; Race; Organizations; Local Range; Prejudice and Bias
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      Anicich, Eric, Jon M. Jachimowicz, Merrick Osborne, and L. Taylor Phillips. "Structuring Local Environments to Avoid Diversity: Anxiety Drives Whites' Geographical and Institutional Self-Segregation Preferences." Art. 104117. Journal of Experimental Social Psychology 95 (July 2021).
      • March 2021
      • Article

      The Crowd Emotion Amplification Effect

      By: Amit Goldenberg, Erika Weisz, Timothy D. Sweeney, Mina Cikara and James Gross
      How do people go about reading a room or taking the temperature of a crowd? When people catch a brief glimpse of an array of faces, they can only focus their attention on some of the faces. We propose that perceivers preferentially attend to faces exhibiting strong...  View Details
      Keywords: Crowds; Social Cognition; Intergroup Dynamics; Emotions; Perception; Judgments; Analysis
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      Goldenberg, Amit, Erika Weisz, Timothy D. Sweeney, Mina Cikara, and James Gross. "The Crowd Emotion Amplification Effect." Psychological Science 32, no. 3 (March 2021): 437–450.
      • 2022
      • Working Paper

      Hate Crime Increases with Minoritized Group Rank

      By: Mina Cikara, Vasiliki Fouka and Marco Tabellini
      People are on the move in unprecedented numbers within and between countries. How does demographic change affect local intergroup dynamics? In complement to accounts that emphasize stereotypical features of groups as determinants of their treatment, we propose the...  View Details
      Keywords: Prejudice; Minority; Hate Crimes; Reference Dependence; Demographics; Rank and Position; Prejudice and Bias; Crime and Corruption
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      Cikara, Mina, Vasiliki Fouka, and Marco Tabellini. "Hate Crime Increases with Minoritized Group Rank." Harvard Business School Working Paper, No. 21-075, December 2020. (Revised February 2022. Permanent link here. Conditionally accepted at Nature of Human Behaviour.)
      • 2020
      • Chapter

      The Group Malleability Intervention: Addressing Intergroup Conflicts by Changing Perceptions of Outgroup Malleability

      By: Amit Goldenberg, J. J. Gross and Eran Halperin
      Precise shifts in the ways people make sense of themselves, others, and social situations can help people flourish. This compelling handbook synthesizes the growing body of research on wise interventions—brief, nonclinical strategies that are "wise" to the impact of...  View Details
      Keywords: Social Psychology; Personality
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      Goldenberg, Amit, J. J. Gross, and Eran Halperin. "The Group Malleability Intervention: Addressing Intergroup Conflicts by Changing Perceptions of Outgroup Malleability." Chap. 15 in Handbook of Wise Interventions: How Social Psychology Can Help People Change, edited by Gregory M. Walton and Alia J. Crum. New York, NY: Guilford Press, 2020.
      • Article

      Introducing the Sociopolitical Motive x Intergroup Threat Model to Understand How Monoracial Perceivers' Sociopolitical Motives Influence Their Categorization of Multiracial People

      By: Arnold K. Ho, Nour Kteily and Jacqueline M. Chen
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      Ho, Arnold K., Nour Kteily, and Jacqueline M. Chen. "Introducing the Sociopolitical Motive x Intergroup Threat Model to Understand How Monoracial Perceivers' Sociopolitical Motives Influence Their Categorization of Multiracial People." Personality and Social Psychology Review 24, no. 3 (August 2020): 260–286.
      • Article

      Incorporating Insights about Intergroup Power and Dominance to Help Increase Harmony and Equality between Groups in Conflict

      By: Nour Kteily and Kaylene J. McClanahan
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      Kteily, Nour, and Kaylene J. McClanahan. "Incorporating Insights about Intergroup Power and Dominance to Help Increase Harmony and Equality between Groups in Conflict." Current Opinion in Psychology 33 (June 2020): 80–85.
      • June 2017
      • Article

      When Novel Rituals Lead to Intergroup Bias: Evidence from Economic Games and Neurophysiology

      By: Nicholas M. Hobson, Francesca Gino, Michael I. Norton and Michael Inzlicht
      Long-established rituals in pre-existing cultural groups have been linked to the cultural evolution of large-scale group cooperation. Here we test the prediction that novel rituals—arbitrary hand and body gestures enacted in a stereotypical and repeated fashion—can...  View Details
      Keywords: Ritual; Intergroup Dynamics; Intergroup Bias; Neural Reward Processing; Open Data; Open Materials; Preregistered; Groups and Teams; Behavior; Prejudice and Bias; Cooperation
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      Hobson, Nicholas M., Francesca Gino, Michael I. Norton, and Michael Inzlicht. "When Novel Rituals Lead to Intergroup Bias: Evidence from Economic Games and Neurophysiology." Psychological Science 28, no. 6 (June 2017): 733–750.
      • Article

      Deep Down My Enemy Is Good: Thinking about the True Self Reduces Intergroup Bias

      By: Julian De Freitas and Mina Cikara
      Intergroup bias—preference for one's in-group relative to out-groups—is one of the most robust phenomena in all of psychology. Here we investigate whether a positive bias that operates at the individual-level, belief in a good true self, may be leveraged to reduce...  View Details
      Keywords: Intergroup Bias; True Self; Essentialism; Lay Theories
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      De Freitas, Julian, and Mina Cikara. "Deep Down My Enemy Is Good: Thinking about the True Self Reduces Intergroup Bias." Journal of Experimental Social Psychology 74 (January 2018): 307–316.
      • Article

      No Unique Effect of Intergroup Competition on Cooperation: Non-competitive Thresholds Are as Effective as Competitions between Groups for Increasing Human Cooperative Behavior

      By: Matthew R. Jordan, Jillian J. Jordan and David G. Rand
      Explaining cooperation remains a central topic for evolutionary theorists. Many have argued that group selection provides such an explanation: theoretical models show that intergroup competition could have given rise to cooperation that is costly for the individual....  View Details
      Keywords: Intergroup Competition; Threshold Public Goods Game; Multi-level Selection; Cooperation; Groups and Teams; Competition
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      Jordan, Matthew R., Jillian J. Jordan, and David G. Rand. "No Unique Effect of Intergroup Competition on Cooperation: Non-competitive Thresholds Are as Effective as Competitions between Groups for Increasing Human Cooperative Behavior." Evolution and Human Behavior 38, no. 1 (January 2017): 102–108.
      • January 2017
      • Article

      The Dark Side of Going Abroad: How Broad Foreign Experiences Increase Immoral Behavior

      By: Jackson G. Lu, Jordi Quoidbach, F. Gino, Alek Chakroff, William W. Maddux and Adam D. Galinsky
      Due to the unprecedented pace of globalization, foreign experiences are increasingly common and valued. Past research has focused on the benefits of foreign experiences, including enhanced creativity and reduced intergroup bias. In contrast, the present work uncovers a...  View Details
      Keywords: Moral Sensibility; Globalization; Behavior
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      Lu, Jackson G., Jordi Quoidbach, F. Gino, Alek Chakroff, William W. Maddux, and Adam D. Galinsky. "The Dark Side of Going Abroad: How Broad Foreign Experiences Increase Immoral Behavior." Journal of Personality and Social Psychology 112, no. 1 (January 2017): 1–16.
      • February 2016
      • Article

      Unearned Status Gain: Evidence from a Global Language Mandate

      By: Tsedal Neeley and Tracy Dumas
      Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory...  View Details
      Keywords: Status and Position; Equality and Inequality; Spoken Communication; Organizations; Japan; United States
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      Neeley, Tsedal, and Tracy Dumas. "Unearned Status Gain: Evidence from a Global Language Mandate." Academy of Management Journal 59, no. 1 (February 2016): 14–43.
      • 5 Aug 2014
      • Conference Presentation

      Language, Unearned Status Gain and Intergroup Dynamics in Global Organizations

      By: Tsedal Neeley and Tracy Dumas
      Citation
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      Neeley, Tsedal, and Tracy Dumas. "Language, Unearned Status Gain and Intergroup Dynamics in Global Organizations." In That's Not What I Meant: The Power of Words. Paper presented at the Academy of Management Annual Meeting, Philadelphia, PA, August 5, 2014.
      • Article

      Past, Present and Future Research on Multiple Identities: Toward an Intrapersonal Network Approach

      By: Lakshmi Ramarajan
      Psychologists, sociologists, and philosophers have long recognized that people have multiple identities—based on attributes such as organizational membership, profession, gender, ethnicity, religion, nationality, and family role(s) and that these multiple identities...  View Details
      Keywords: Networks; Research; Organizations; Identity
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      Ramarajan, Lakshmi. "Past, Present and Future Research on Multiple Identities: Toward an Intrapersonal Network Approach." Academy of Management Annals 8 (2014): 589–659.
      • June 2012
      • Article

      Racial Colorblindness: Emergence, Practice, and Implications

      By: Evan P. Apfelbaum, Michael I. Norton and Samuel R. Sommers
      We examine the pervasive endorsement of racial colorblindness-the belief that racial group membership should not be taken into account or even noticed-as a strategy for managing diversity and intergroup relations. Despite research demonstrating that race is perceived...  View Details
      Keywords: Management; Strategy; Law; Practice; Race; Research; Social Issues; Diversity
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      Apfelbaum, Evan P., Michael I. Norton, and Samuel R. Sommers. "Racial Colorblindness: Emergence, Practice, and Implications." Current Directions in Psychological Science 21, no. 3 (June 2012): 205–209.
      • 2009
      • Chapter

      Creating Common Ground: Propositions about Effective Intergroup Leadership

      By: Rosabeth M. Kanter
      Keywords: Groups and Teams; Leadership; Organizational Design
      Citation
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      Kanter, Rosabeth M. "Creating Common Ground: Propositions about Effective Intergroup Leadership." In Crossing the Divide: Intergroup Leadership in a World of Difference, edited by T. Pittinsky. Harvard Business Press, 2009.
      • Article

      Aid in the Aftermath of Hurricane Katrina: Inferences of Secondary Emotions and Intergroup Helping

      By: A.J.C. Cuddy, M. Rock and M. I. Norton
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      Cuddy, A.J.C., M. Rock, and M. I. Norton. "Aid in the Aftermath of Hurricane Katrina: Inferences of Secondary Emotions and Intergroup Helping." Group Processes & Intergroup Relations 10, no. 1 (January 2007): 107–118.
      • December 1996
      • Article

      Intergroup Negotiations: The Effects of Negotiating Teams

      By: J. Polzer
      Keywords: Negotiation; Groups and Teams
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      Polzer, J. "Intergroup Negotiations: The Effects of Negotiating Teams." Journal of Conflict Resolution 40, no. 4 (December 1996): 679–699.
      • November 1993
      • Case

      Thurgood Marshall High School

      By: John J. Gabarro
      Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict...  View Details
      Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry
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      Gabarro, John J. "Thurgood Marshall High School." Harvard Business School Case 494-070, November 1993.
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