Filter Results
:
(204)
Show Results For
-
All HBS Web
(204)
- News (57)
- Research (110)
- Events (1)
- Multimedia (1)
- Faculty Publications (32)
Show Results For
-
All HBS Web
(204)
- News (57)
- Research (110)
- Events (1)
- Multimedia (1)
- Faculty Publications (32)
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
managing director for its U.K. business, the core health insurance business was in a perilous state. BUPA was losing market share, and the company's profits had been dropping. Gooding suggested, with a bit of humor, that she might not have taken the View Details
Keywords:
by Martha Lagace
- 03 Mar 2020
- News
Can This Man Change the American Diet?
Yeah, we do. It’s like a parsnip sandwich with a medlar jam. It’s really fun. Dan Morrell: Ayr Muir always had an interest in the environment. After HBS, he thought he’d find a job in wind power—until a friend gave him an alarming UN...
View Details
Keywords:
Agriculture
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
The interests of these "organizationally centered" executives are more likely to be aligned with those of the owners. Stewards identify closely with the organization and thus derive higher satisfaction from behaviors that...
View Details
- Web
Podcast - Managing the Future of Work
instead of inputs? How do I look at my engineering team’s velocity and quality? How do I look at my customer support organization and what customer satisfaction metrics look like? And how am I performing against my service-level...
View Details
- Web
Podcast - Forum for Growth & Innovation
underpinnings of jobs theory and analysis. You'll learn when to average vs. when to aggregate data and why individuality is so important in product and service design. Clayton Christensen: Hi. This is Clay Christensen, and I want to...
View Details
- Web
Podcast - Managing the Future of Work
the board, jobs are notoriously hard to fill. Are HR leaders equipped to deal with this situation? What tools and training do they require to meet the moment? And how should the C-suite approach human capital management over the long...
View Details
- Web
Podcast - Forum for Growth & Innovation
Podcasts Podcasts The Disruptive Voice SUBSCRIBE ON iTUNES 21 Dec 2018 The Disruptive Voice 25. Getting the Categories Right: Applying theories to Venture Capital Just what is the job of an investor? Forum member Curtis Arledge talks to...
View Details
- 01 Dec 2020
- News
In Review
trying to address the stubborn, long-lasting achievement and satisfaction gaps for women in our MBA program. Within three years, we substantially closed that gap, which gave us the self-confidence that we can advance inclusion when we put...
View Details
- 01 Jun 2011
- News
The House that Howard Built
Duffy (MBA 1977), then administrative director of External Relations. Nearly a third of the survey’s respondents said they were self-employed, while almost half described themselves as “entrepreneurs.” (This cohort also reported greater personal and career View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
becoming CEO of Slim Jim manufacturer GoodMark Foods, this book shares the stories and lessons learned of an ordinary man who achieved extraordinary success by believing in himself. Despite nearly losing his job at General Mills several...
View Details
- 18 Dec 2012
- First Look
First Look: December 18
puts the increasingly complex job of Chief Executive in a very real context. It serves as a practical guide by allowing you to walk alongside Jim as he takes on his new role and all its attendant challenges. Jim's story-developed in...
View Details
Keywords:
Carmen Nobel
- 10 Apr 2012
- First Look
First Look: April 10
he began to share his insights more widely with family, friends, and students. In this groundbreaking book, Christensen puts forth a series of questions: How can I be sure that I'll find satisfaction in my career? How can I be sure that...
View Details
Keywords:
Carmen Nobel
- 31 Jul 2012
- First Look
First Look: July 31
the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the pressure on its non-hierarchical teams of engineers, as well as the hiring speed,...
View Details
Keywords:
Carmen Nobel
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
health-economics literature has done a better job documenting consumer-choice mistakes in insurance and treatment choices than explaining why those mistakes occur, it is clear that we should not ignore these mistakes in our analyses. We...
View Details
Keywords:
Sean Silverthorne
- 15 Jul 2008
- First Look
First Look: July 15, 2008
relentless execution—efficient, timely, consistent production and delivery of goods or services—is the surefire path to customer satisfaction and positive financial results. But this is a myth in the knowledge economy, argues Edmondson, a...
View Details
Keywords:
Martha Lagace
- 27 Mar 2012
- First Look
First Look: March 27
promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual performance in joint than...
View Details
Keywords:
Carmen Nobel
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
electronics company Philips; the Danish pharmaceutical company Novo Nordisk; the Brazilian cosmetics company Natura; and the U.S.-based technology and aerospace company United Technologies all come to mind. All have done a very good job...
View Details
Keywords:
by Martha Lagace
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales....
View Details
Keywords:
Best Buy;
Hubert Joly;
Renew Blue;
Showrooming;
Webrooming;
E-commerce;
E-Commerce Strategy;
Online Retail;
Multichannel Retailing;
Omnichannel;
Marketplaces;
Turnaround;
Consumer Electronics;
Consumer Electronics Accessories;
Appliances;
Stores-within-stores;
Store Experience;
Store Size;
Store Pickup;
Store Management;
Delivery;
Delivery Models;
Amazon;
Amazon.com;
Pricing Strategy;
Business Subsidiaries;
Business Units;
Business Growth and Maturation;
Business Model;
For-Profit Firms;
Customer Focus and Relationships;
Customer Satisfaction;
Entertainment;
Film Entertainment;
Games, Gaming, and Gambling;
Music Entertainment;
Television Entertainment;
Theater Entertainment;
Price;
Profit;
Revenue;
Geographic Scope;
Multinational Firms and Management;
Business History;
Cost;
Selection and Staffing;
Reports;
Technological Innovation;
Job Cuts and Outsourcing;
Human Capital;
Leading Change;
Business or Company Management;
Goals and Objectives;
Growth and Development;
Growth and Development Strategy;
Management Teams;
Brands and Branding;
Product Marketing;
Consumer Behavior;
Demand and Consumers;
Media;
Distribution;
Order Taking and Fulfillment;
Distribution Channels;
Infrastructure;
Product;
Service Delivery;
Service Operations;
Organizational Change and Adaptation;
Public Ownership;
Problems and Challenges;
Programs;
Groups and Teams;
Sales;
Salesforce Management;
Strategy;
Adaptation;
Business Strategy;
Competition;
Competitive Advantage;
Competitive Strategy;
Corporate Strategy;
Expansion;
Technology;
Hardware;
Information Technology;
Internet;
Mobile Technology;
Online Technology;
Search Technology;
Software;
Web;
Web Sites;
Wireless Technology;
Resource Allocation;
Computer Industry;
Electronics Industry;
Entertainment and Recreation Industry;
Information Technology Industry;
Retail Industry;
Service Industry;
Technology Industry;
Telecommunications Industry;
Video Game Industry;
United States;
Minnesota;
Minneapolis;
Saint Paul;
St. Paul
- Web
Print View - Course Catalog
and Action Planning (LEAP) Organizational Behavior Ryan Raffaelli Spring2024 Q3Q4 3.0 Leadership and Happiness General Management Arthur Brooks Spring2024 Q3 1.5 ^ back to top M Area Faculty Name Term Quarter Credits Making Difficult Decisions: The General Manager’s...
View Details