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Show Results For
-
All HBS Web
(5,673)
- People (6)
- News (1,276)
- Research (3,454)
- Events (24)
- Multimedia (20)
- Faculty Publications (2,152)
- January 2003 (Revised April 2004)
- Case
Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)
By: Leslie A. Perlow and David Ager
Vicki Amon-Higa, vice president of KANA, a publicly traded, midsize development company, was working with Bryan Kettle, KANA's CFO, to plan a layoff in which KANA would reduce the size of its workforce by nearly 40%. Despite the best of intentions, news of the layoff...
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Keywords:
Crisis Management;
Employees;
Job Cuts and Outsourcing;
Problems and Challenges;
Business and Stakeholder Relations;
Conflict Management
Perlow, Leslie A., and David Ager. "Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)." Harvard Business School Case 403-117, January 2003. (Revised April 2004.)
- Web
Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness
incentives to use outcome measures. Overcoming those barriers involves implementing the standardized ICHOM measure set and developing the IT systems to collect and manage the...
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- August 2010 (Revised March 2012)
- Case
The Dow Acquisition of Rohm and Haas (A)
By: Jay W. Lorsch and Melissa Barton
The Rohm and Haas Board decided how to move forward after its largest shareholder chose to sell all of its shares in the company.
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Keywords:
Governing and Advisory Boards;
Leadership;
Management Teams;
Ownership Stake;
Business and Shareholder Relations;
Chemical Industry
Lorsch, Jay W., and Melissa Barton. "The Dow Acquisition of Rohm and Haas (A)." Harvard Business School Case 411-001, August 2010. (Revised March 2012.)
- Forthcoming
- Article
Location-Specificity and Relocation Incentive Programs for Remote Workers
By: Thomaz Teodorovicz, Prithwiraj Choudhury and Evan Starr
The precipitous growth of remote work has given rise to a new phenomenon: the emergence of relocation incentive programs that localities use to compete for the physical presence of remote workers. Remote workers with high general human capital may create value for...
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- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel. By offering a good number of such research...
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Keywords:
Sean Silverthorne
- 11 Aug 2011
- News
Heard on the Street and the She-E-Os
article of September 30, 2002, he relates how recording the 40 minutes of the 12 songs on Disruptive Harmonies required 27 hours of painstaking work recording each singer on a separate track, rerecording when necessary, balancing the...
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- 06 Jul 2015
- Research & Ideas
Money and Quotas Motivate the Sales Force Best
just given it—conditional versus unconditional. Doug J. Chung, an assistant professor in the Marketing unit, and Das Narayandas, the James J. Hill Professor of Business Administration, explain what kind of bump View Details
- Fast Answer
Challenges and Opportunities in the Restaurant Industry
taverns,buffets & cafeterias -social media marketing and restaurant apps -brand management Mintel - consumer market studies and primary and...
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- March 2001 (Revised June 2001)
- Case
Identifying and Realizing Investments in Eastern Europe (A)
By: Ray A. Goldberg, Robert E. Kennedy and Laure Mougeot Strook
A Greek milling firm wants to invest in Eastern Europe. The case explores the firm's search strategy and its due diligence process after a potential investment, and considers how the company should structure its bid. A rewritten version of an earlier case.
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Keywords:
Foreign Direct Investment;
Venture Capital;
Emerging Markets;
Business and Government Relations;
Financial Strategy;
Growth and Development Strategy;
Agriculture and Agribusiness Industry;
Agriculture and Agribusiness Industry;
Europe
Goldberg, Ray A., Robert E. Kennedy, and Laure Mougeot Strook. "Identifying and Realizing Investments in Eastern Europe (A)." Harvard Business School Case 701-086, March 2001. (Revised June 2001.)
- 01 Sep 2016
- News
Alumni and Faculty Books for September 2016
content at all costs but from unearthing related opportunities close by. Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work by Joseph Badaracco (Harvard Business...
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- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can...
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Keywords:
Customer Management;
Targeting;
Deep Exponential Families;
Probabilistic Machine Learning;
Cold Start Problem;
Customer Relationship Management;
Programs;
Consumer Behavior;
Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- January 1997
- Case
Dr. Sergio Ceccuzzi and SMI: Negotiating Cross-Border Acquisitions in Europe (B)
Since the 1960s, SMI has quietly executed a series of brilliantly negotiated takeovers throughout Europe, often acquiring companies much larger than itself. Despite formidable obstacles, SMI has managed to acquire state-owned competitors in Italy and France, as well as...
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Keywords:
Acquisition;
Corporate Governance;
International Relations;
Negotiation Tactics;
Consolidation;
Mining Industry;
Europe
Sebenius, James K. "Dr. Sergio Ceccuzzi and SMI: Negotiating Cross-Border Acquisitions in Europe (B)." Harvard Business School Case 897-085, January 1997.
- January 2009 (Revised November 2011)
- Case
The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (A)
By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
"Bear Stearns & Co. burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday, March 13 was insufficient to reverse the decline in Bear's...
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Keywords:
Mergers and Acquisitions;
Financial Crisis;
Capital;
Financial Liquidity;
Financial Strategy;
Corporate Governance;
Crisis Management;
Business and Stakeholder Relations;
Competition;
Valuation;
Financial Services Industry
Rose, Clayton S., Daniel Baird Bergstresser, and David Lane. "The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (A)." Harvard Business School Case 309-001, January 2009. (Revised November 2011.)
- June 2012
- Article
The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control
Using data from embedded participant-observers and a field experiment at the second largest mobile phone factory in the world, located in China, I theorize and test the implications of transparent organizational design on workers' productivity and organizational...
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Keywords:
Transparency;
Privacy;
Organizational Learning;
Operational Control;
Organizational Performance;
Chinese Manufacturing;
Field Experiment;
Rights;
Interpersonal Communication;
Management Practices and Processes;
Ethics;
Corporate Disclosure;
Performance Productivity;
Boundaries;
Organizations;
Social and Collaborative Networks;
Labor and Management Relations;
Power and Influence;
Manufacturing Industry;
China
Bernstein, Ethan S. "The Transparency Paradox: A Role for Privacy in Organizational Learning and Operational Control." Administrative Science Quarterly 57, no. 2 (June 2012): 181–216.
- 2010
- Working Paper
Multinational Strategies and Developing Countries in Historical Perspective
By: Geoffrey Jones
This working paper offers a longitudinal and descriptive analysis of the strategies of multinationals from developed countries in developing countries. The central argument is that strategies were shaped by the trade-off between opportunity and risk. Three broad...
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Keywords:
History;
Competition;
Multinational Firms and Management;
Corporate Strategy;
Developing Countries and Economies;
Business and Government Relations
Jones, Geoffrey. "Multinational Strategies and Developing Countries in Historical Perspective." Harvard Business School Working Paper, No. 10-076, March 2010.
- April 2001
- Supplement
Russell Reynolds Associates
By: Tarun Khanna
Features a presentation by Managing Directors Peter Drummond-Hay and Steve Scroggins of Russell Reynolds, to a class of MBA students at the Harvard Business School about the challenges of developing institutions of management and the labor market.
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Khanna, Tarun. "Russell Reynolds Associates." Harvard Business School Video Supplement 701-804, April 2001.
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
causal relationship between diversity and profitability, then management can safely argue that managing for diversity is a way to increase shareholder value. If, however, the...
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Keywords:
by James Heskett
- Web
Faculty - Institute For Strategy And Competitiveness
of Management Practice William W. George, Professor of Management Practice, teaches leadership and leadership development. He is the former Chairman View Details
- Research Summary
Overview
By: Isamar Troncoso
Professor Troncoso's research explores problems related to digital marketplaces and AI applications in marketing, and combines toolkits from econometrics, causal inference, and machine learning. She has studied how different platform design choices can lead to...
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- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
stores,” which now outnumber all of the Starbucks and McDonald’s in the United States combined. They will account for 40 percent of all new store openings this year, according to a Coresight Research report. Willy Shih, the Robert View Details