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All HBS Web
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- Faculty Publications (1,165)
Leaders →
- March 2023 (Revised April 2023)
- Case
Shelly Sun at BrightStar Care: The Evolution of a Leader
By: Boris Groysberg, Colleen Ammerman and Sarah L. Abbott
Shelly Sun had founded BrightStar Care, a home health care and medical staffing agency, 20 years earlier and had grown the business to over 300 franchised locations and $654 million in annual system-wide sales. Sun had spent years working to get “the right people in...
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Keywords:
Entrepreneur;
Family Business;
Franchising;
Health Care;
Women-owned Businesses;
Growth And Scaling;
Organization;
Franchise Ownership;
Entrepreneurship;
Work-Life Balance;
Growth and Development;
Health Industry;
United States
Groysberg, Boris, Colleen Ammerman, and Sarah L. Abbott. "Shelly Sun at BrightStar Care: The Evolution of a Leader." Harvard Business School Case 423-067, March 2023. (Revised April 2023.)
- March–April 2023
- Article
You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way
By: Lindy Greer, Francesca Gino and Robert Sutton
The debate about the best way to lead has been raging for years: Should you empower your people and get out of their way, or take charge and push them to do great work? The answer, say the authors, is to do both. Their research shows that effective leaders routinely...
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Greer, Lindy, Francesca Gino, and Robert Sutton. "You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way." Harvard Business Review 101, no. 2 (March–April 2023): 76–85.
- February 2023 (Revised June 2023)
- Case
Doing Business in Santiago, Chile
By: Willis Emmons, Leonard A. Schlesinger and Ruth Costas
The case uses the example of the opening of the first IKEA furniture store in Chile – which is operated by Chilean group Falabella – to discuss the opportunities and challenges of doing business in the country. It gives readers an overview of Chile’s economic...
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Keywords:
Business Cycles;
Development Economics;
Developing Countries and Economies;
Economic Growth;
Economic Sectors;
Economy;
Macroeconomics;
Business History;
Chile;
Latin America
Emmons, Willis, Leonard A. Schlesinger, and Ruth Costas. "Doing Business in Santiago, Chile." Harvard Business School Case 323-085, February 2023. (Revised June 2023.)
- February 2023
- Module Note
Illiberalism and Interdependence
By: Meg Rithmire
This module note explains the themes of Illiberalism and Interdependence, the cases and readings used to teach these themes, and how the themes fit into the MITI course. After decades of international political economy scholarship focusing on the impact of rules, there...
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Keywords:
International Relations;
Globalized Economies and Regions;
Business and Government Relations;
National Security;
Economic Systems
Rithmire, Meg. "Illiberalism and Interdependence." Harvard Business School Module Note 723-032, February 2023.
- February 2023
- Case
SIMmersion: Simulating Crucial Conversations
By: Alison Wood Brooks, Julian Zlatev and F Katelynn Boland
This case introduces readers to SIMmersion, a company founded in 2002 that creates and sells training programs to firms, government agencies, educational institutions, and individuals (B2B and B2C). Their training programs are built around simulations (“sims”) that...
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Brooks, Alison Wood, Julian Zlatev, and F Katelynn Boland. "SIMmersion: Simulating Crucial Conversations." Harvard Business School Case 923-040, February 2023.
- February 2023
- Case
Graphic Packaging: Project Cowboy (A)
By: Benjamin C. Esty and E. Scott Mayfield
In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled...
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Keywords:
Capital Budgeting;
Growth Management;
Demand and Consumers;
Duopoly and Oligopoly;
Competitive Strategy;
Competitive Advantage;
Expansion;
Value Creation;
Supply and Industry;
Pulp and Paper Industry;
Manufacturing Industry;
United States;
North America
Esty, Benjamin C., and E. Scott Mayfield. "Graphic Packaging: Project Cowboy (A)." Harvard Business School Case 223-009, February 2023.
- February 2023
- Supplement
Graphic Packaging: Project Cowboy (A) Courseware
By: Benjamin C. Esty and Scott Mayfield
In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled...
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- January 2023
- Technical Note
LCA Action Planning: Responsibility and Accountability
By: Sandra J. Sucher and Marilyn Morgan Westner
LCA action plans integrate responsibility and accountability into decision-making and planning. This module note was designed for the LCA course and reviews six steps leaders can follow to develop a practical LCA action plan for their business. It shows how integrating...
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Keywords:
Responsibility;
Accountability;
Management Challenges;
Corporate Accountability;
Leadership;
Planning;
Decisions;
Strategy
Sucher, Sandra J., and Marilyn Morgan Westner. "LCA Action Planning: Responsibility and Accountability." Harvard Business School Technical Note 323-060, January 2023.
- 2023
- Working Paper
Leadership and the Value of Persistence
By: James J. Anton, Alan Jaske and Dennis Yao
Consider a leader’s decision whether to persist with an unsuccessful R&D project
or to terminate the project in favor of a new project with an uncertain value. How
does that decision affect the effort exerted by the manager assigned to the project? To
study this...
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- 2023
- Working Paper
The Link Between Integrative Bargaining and Leadership Evaluations
By: Julian J. Zlatev and Francis J. Flynn
We draw from implicit leadership theory and the dual concern theory of conflict resolution to posit a link
between negotiation style and leadership evaluations. Specifically, we propose that individuals who are
more skilled at integrative, but not distributive,...
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Keywords:
Prosocial Behavior;
Leadership;
Negotiation;
Conflict and Resolution;
Performance Evaluation
Zlatev, Julian J., and Francis J. Flynn. "The Link Between Integrative Bargaining and Leadership Evaluations." Harvard Business School Working Paper, No. 23-044, January 2023.
- January 2023 (Revised January 2023)
- Case
Zaoui & Co. (A): Consigliere for High Stakes M&A Transactions
By: Ashish Nanda, Alex Kitsberg and Zack Kurtovich
In September 2019, Zaoui & Co.’s close-knit team of professionals convened for their annual off-site. In its nine years of operation, the boutique investment bank founded by the brothers Michael (HBS ’83) and Yoel Zaoui (Stanford GSB ’88), had garnered a track record...
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- January 10, 2023
- Editorial
Climate Change: Why Business Schools are Failing
We are faced with an existential challenge that requires radical action. Tomorrow’s business leaders must learn to think critically about their role in society and how they will practice their craft in order to bring about change.
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Hoffman, Andrew J. "Climate Change: Why Business Schools are Failing." I by IMD (website) (January 10, 2023).
- January 10, 2023
- Editorial
Managing Your Team’s Emotional Dynamic
By: Amit Goldenberg
Collective emotion, when a group of people shares an emotion, is often stronger than a single individual feeling that same emotion alone. So, how can leaders manage emotions, particularly negative ones, from taking over a team? Four strategies from psychology—situation...
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Goldenberg, Amit. "Managing Your Team’s Emotional Dynamic." Harvard Business Review (website) (January 10, 2023).
- January 2023
- Case
Rentokil: The Terminix Acquisition
By: Ted Berk, Emily R. McComb and Julia Kelley
When announcing their agreement to merge in December 2021, creating a clear leader in global pest control, UK-based Rentokil and Tennessee-based Terminix described extensive benefits of the cross-border combination. The companies touted the advantages of their combined...
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Berk, Ted, Emily R. McComb, and Julia Kelley. "Rentokil: The Terminix Acquisition." Harvard Business School Case 223-061, January 2023.
- 2023
- Chapter
Business, Climate Change and the Anthropocene
By: Andrew J. Hoffman and Sukanya Roy
This chapter will assess climate change as a concern for business, both as a stand-alone issue and as part of the broader shift that scientists are calling the Anthropocene. It will begin by examining the extent to which the market – comprised of corporations, the...
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Hoffman, Andrew J., and Sukanya Roy. "Business, Climate Change and the Anthropocene." Chap. 23 in Corporate Sustainability: Managing Responsible Business in a Globalised World, edited by Andreas Rasche, Mette Morsing, Jeremy Moon, and Arno Kourula, 484–505. Cambridge University Press, 2023.
- January–February 2023
- Article
Rethink Your Employee Value Proposition: Offer Your People More Than Just Flexibility
By: Mark Mortensen and Amy C. Edmondson
A lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem is, that approach tends to address only the material aspects of jobs that are top of employees’ minds at the moment,...
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Keywords:
Compensation and Benefits;
Retention;
Recruitment;
Mission and Purpose;
Organizational Culture;
Satisfaction
Mortensen, Mark, and Amy C. Edmondson. "Rethink Your Employee Value Proposition: Offer Your People More Than Just Flexibility." Harvard Business Review 101, no. 1 (January–February 2023): 45–49.
- December 23, 2022
- Article
What the World Cup Can Teach Business Leaders About Top Performers
By: Boris Groysberg, Sascha L. Schmidt, Abhijit Naik and Harry Krueger
Our people are our greatest source of competitive advantage." This sentiment is often heralded in companies by everyone from middle managers to HR professionals to CEOs. It is a great sound bite. The problem: It is not true—at least, not entirely.
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Keywords:
Soccer;
Performance;
Business;
Leadership;
Competitive Advantage;
Selection and Staffing;
Talent and Talent Management
Groysberg, Boris, Sascha L. Schmidt, Abhijit Naik, and Harry Krueger. "What the World Cup Can Teach Business Leaders About Top Performers." Newsweek (December 23, 2022), 16–20.
- December 2022 (Revised May 2023)
- Case
Iberdrola: Leading the Energy Revolution
By: Juan Alcácer and Emer Moloney
At the end of 2019, Ignacio Galán, the Chairman and CEO of the world's third largest utility, Iberdrola, reflected on his almost 20 years at the company. He managed a portfolio of three very different businesses, each with their own specific opportunities and...
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Keywords:
Energy;
Energy Generation;
Energy Sources;
Non-Renewable Energy;
Renewable Energy;
Engineering;
Innovation and Management;
Innovation Leadership;
Innovation Strategy;
Technological Innovation;
Leadership;
Growth and Development Strategy;
Market Timing;
Industry Growth;
Mission and Purpose;
Strategy;
Energy Industry;
Green Technology Industry;
Utilities Industry;
Transportation Industry;
Auto Industry;
Spain;
United Kingdom;
United States;
Brazil;
Mexico
Alcácer, Juan, and Emer Moloney. "Iberdrola: Leading the Energy Revolution." Harvard Business School Case 723-398, December 2022. (Revised May 2023.)
- December 8, 2022
- Article
What Companies Still Get Wrong about Layoffs
By: Sandra J. Sucher and Marilyn Morgan Westner
Research has long shown that layoffs have a detrimental effect on individuals and on corporate performance. The short-term cost savings provided by a layoff are often overshadowed by bad publicity, loss of knowledge, weakened engagement, higher voluntary turnover, and...
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Sucher, Sandra J., and Marilyn Morgan Westner. "What Companies Still Get Wrong about Layoffs." Harvard Business Review (website) (December 8, 2022).
- December 2022 (Revised June 2023)
- Case
Hacking the U.S. Election: Russia's Misinformation Campaign
By: Shikhar Ghosh
The case discusses the relatively low technology approach used by Russia to influence the U.S. Presidential Election in 2016. Although political parties manipulating the media was not a new phenomenon, the Russians ran a broad, well-financed, and sophisticated social...
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Keywords:
Political Elections;
International Relations;
Social Media;
Power and Influence;
Information;
Russia;
United States
Ghosh, Shikhar. "Hacking the U.S. Election: Russia's Misinformation Campaign." Harvard Business School Case 823-043, December 2022. (Revised June 2023.)